Apple and Law Enforcement
Apple always seems to refuse law enforcement requests. Let’s understand why this is bad for Apple… and for Silicon Valley as a whole. Let’s see how this can be resolved.
Stubbornness
While Apple and other “Silicon Valley” companies may be stubborn in reducing encryption strength on phones, reduction of encryption strength isn’t strictly necessary for law enforcement to get what they need out of a phone device. In fact, it doesn’t really make sense to reduce encryption across all phone devices simply so law enforcement can gain access to a small number of computer devices in a small set of criminal cases.
That’s like using a sledgehammer to open a pea. Sure, it works, but not very well. Worse, these legal cases might not even be impacted by what’s found on the device. Making all phones vulnerable to potentially even worse crimes, such as identity theft and stealing money in order to prosecute a smaller number of crimes which might not be impacted by unlocking a phone doesn’t make sense.
There Are Solutions
Apple (and other phone manufacturers) should be required to partner with law enforcement to create a one-use unlocking system for law enforcement use. Federal law could even mandate that any non-law enforcement personnel who attempts to access the law enforcement mode of a phone would be in violation of federal law. Though, policing this might be somewhat difficult. It should be relatively easy to build and implement such one-use system. Such a system will be relatively easy to use (with the correct information) and be equally difficult to hack (without the correct information).
How this enforcement system would work is that Apple (or any phone vendor) would be required to build both law enforcement support web site and a law enforcement mode on the phone for law enforcement use only. This LE support server is naturally authentication protected. A verified law enforcement agent logs into Apple’s LE system and enters key information from/about a specific device along with their own Apple issued law enforcement ID number. Apple could even require law enforcement officers to have access to an iPhone themselves to use FaceID to verify their identity before access.
The device information from an evidence phone may include the iPhone’s IMEI (available on the SIMM tray), ICCID (if available), SEID (if available), serial number, phone number (if available) and then finally a valid federally issued warrant number. Apple’s validation system would then log in to a federal system and validate the warrant number. Once the warrant is validated and provided the required input data specific to the phone all match to the device (along with the Apple’s law enforcement ID), Apple will issue a one-time use unlocking code to the law enforcement agent. This code can then be used one time to unlock the device in Law Enforcement Mode (LEM).
To unlock an evidence device, the agent then boots the phone into LEM (needs to be built by Apple) and then manually enters an Apple-generated code into the phone’s interface along with their law enforcement ID. The law enforcement mode then allows setup and connection to a local WiFi network (if no data network is available), but only after entering a valid code. The code will then be verified by Apple’s servers and then the phone will be temporarily unlocked. Valid entry of a law enforcement code unlocks the device for a period of 24 hours for law enforcement use. There is no “lock out” when entering the wrong code when the phone is in “law enforcement mode” because these codes are far too complex to implement such a system. Though, the phone can reboot out of LEM after a number of wrong attempts. You simply can’t randomly guess these codes by trial and error. They are too complex and lengthy for this.
This specific one-use code allows unlocking the device one time only and only for a period of 24 hours. This means that phone will accept that specific code only once and never accept that specific code again. If law enforcement needs to unlock the phone again, they will have to go through the law enforcement process of having Apple generate a new code using the same input data which would then generate a new code, again, valid for only 24 hours.
A successfully used LE code will suspend all phone screen lock security for a period of 24 hours. This means that the only action need to get into a phone for up to 24 hours (even after having been powered off and back on) is by pressing the home key or swiping up. No touch ID or Face ID is needed when the phone is unlocked during this 24 hour period. This allows for use of this phone by multiple people for gathering evidence, downloading information or as needed by law enforcement. This mode also suspends all security around connecting and trusting iTunes. iTunes will also allow downloading data from the phone without going through its “trust” security. After 24 hours, the phone reboots, deletes LE configuration parameters (such as WiFi networks) and reverts back to its original locked and secured state.
The iPhone will also leave a notification for the owner of the phone that the phone has been unlocked and accessed by law enforcement (much the same as the note left in luggage by the TSA after it has been searched). If the phone still has Internet access, it will contact Apple and inform the Apple ID that the phone has been unlocked and accessed by law enforcement. This Internet notification can be suspended for up to 30 days to allow law enforcement time enough to get what they need before the system notifies the Apple ID owner of access to that device. Though, I’d recommend that Apple notify the owner right away of any access by law enforcement.
How to use the code
When a valid generated Apple law enforcement code is entered into the phone in LEM, the phone calculates the validity of the code based on an internal process that runs on the phone continuously. While the phone is validly being used by its owner, this process will periodically sync with Apple’s LE servers to ensure that an iPhone’s LEM process will work properly should the phone fall into the possession of law enforcement. This information will have to be spelled out and agreed to in Apple’s terms and conditions. Apple’s servers and the phone remain synchronized in the same way as RSA one-time keys remain synchronized (within a small calculable margin of error). Thus, it won’t need to synchronize often.
How to use Law Enforcement Mode
This mode can be brought up by anyone, but to unlock this mode fully, a valid Apple issued law enforcement ID and one-use code must be entered into an iPhone for the mode to unlock and allow setup of a WiFi network. Without entry of an Apple issued law enforcement ID number or because of successive incorrect entries, the phone will reboot out of LEM after a short period time.
Law Enforcement ID
A law enforcement ID must be generated by Apple and these IDs will synchronize to all Apple devices prior to falling under law enforcement possession. To keep this list small, it will remain compressed on the device until LEM successfully activates, at which time the file is decompressed for offline validation use. This means that a nefarious someone can’t simply get into this mode and start mucking about easily to gain entry to a random phone. It also means someone can’t request Apple issue a brand new ID on the spot. Even if Apple were to create a new ID, the phone would take up to 24 hours to synchronize… and that assumes that the phone still has data service (which it probably doesn’t). Without data service, the phone cannot synchronize new IDs. This is the importance of creating these IDs in advance.
Apple will also need to go through a validation process to ensure the law enforcement officer requesting an ID is a valid officer working for a legitimate law enforcement organization. This in-advance validation may require a PDF of the officer’s badge and number, an agency issued ID card and any other agency relevant information to ensure the officer is a valid LE officer or an officer of the court. This requires some effort on the part of Apple.
To get an Apple law enforcement ID, the department needing access must apply for such access with Apple under its law enforcement support site (to be created). Once an Apple law enforcement ID has been issued, within 24 hours the ID will sync to phones, thus activating the use of this ID with the phone’s LEM. These IDs should not be shared outside of any law enforcement department. IDs must be renewed periodically through a simple validation process, otherwise they will expire and fall off of the list. Manufacturers shouldn’t have to manage this list manually.
Such a system is relatively simple to build, but may take time to implement. Apple, however, may not be cool with developing such a law enforcement system on its own time and dime. This is where the government may need to step in and mandate such a law enforcement support system be built by phone manufacturers who insist on using overly strong encryption. While government(s) can legislate that companies reduce their encryption strength on their devices to avoid building a law enforcement system as described, instead I’d strongly recommend that companies be required to build a law enforcement support and unlocking system into their devices should they wish to continue using ever stronger encryption. Why compromise the security of all devices simply for a small number of law enforcement cases? Apple must meet law enforcement somewhere in the middle via technological means.
There is also no reason why Apple and other device manufacturers are denying access to law enforcement agents for phone devices when there are software and technical solutions that can see Apple and other manufacturers cooperate with law enforcement, but yet not “give away the farm”.
I don’t even work for Apple and I designed this functional system in under 30 minutes. There may be other considerations of which I am not aware within iOS or Android, but none of these considerations are insurmountable in this design. Every device that Apple has built can support such a mode. Google should also be required to build a similar system for its Android phones and devices.
Apple is simply not trying.
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How to screenshot on a Mac
Ever wondered how to create screenshots on a mac? Creating a screenshot on a Mac should be a simple process, and it is once you know the hotkeys. Let’s explore.
Hot Keys
I could run off into a diatribe about how Apple has screwed with its OSes to make them less intuitive than they once were, but I’ll skip this rant and jump right into what you’re looking for and make this one short.
There are several built-in screenshot options on a Mac running MacOS X. You’ll want to choose an option that makes the most sense for your current needs.
Option 1 — Snapshot to the clipboard (does NOT create an image file)
Whole Screen: ⌘ (command) + ⌃ (control) + ⇧ (shift) + 3 or simply ⌘⌃⇧3
Drag Select: ⌘ (command) + ⌃ (control) + ⇧ (shift) + 4 or simply ⌘⌃⇧4
Option 2 — Snapshot file saved to your Desktop (does NOT land in clipboard)
Whole Screen: ⌘ (command) + ⇧ (shift) + 3 or simply ⌘⇧3
Drag Select: ⌘ (command) + ⇧ (shift) + 4 or simply ⌘⇧4
Simple (sorta)… and now we’re done. That wasn’t so hard now was it?
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Can I use my Xbox One or PS4 controller on my iPhone?
This is a common question regarding the two most popular game controllers to have ever existed. Let’s explore.
MFi Certification
Let’s start with a little history behind why game controllers have been a continual problem for Apple’s iOS devices. The difficulty comes down to Apple’s MFi controller certification program. Since MFi’s developer specification release, not many controller developers have chosen to adopt it. The one notable exception is the SteelSeries Nimbus controller. It’s a fair controller, it holds well enough in the hand, has an okay battery life, but it’s not that well made. It does sport a lightning port so you can charge it with your iPhone’s charger, however. That’s of little concession, though, when you actually want to use an Xbox One or PS4 controller instead.
Because Apple chose to rely on its own MFi specification and certification system, manufacturers would need to build a controller that satisfies that MFi certification. Satisfying the requirements of MFi and getting certified likely requires licensing technology built by Apple. As we know, licenses typically cost money paid to Apple for the privilege of using that technology. That’s great for Apple, not so great for the consumer.
Even though the SteelSeries Nimbus is by no means perfect, it really has become the de facto MFi controller simply because no other manufacturers have chosen to adopt Apple’s MFi system. And why would they?
Sony and Microsoft
Both Sony and Microsoft have held (and continue to hold) the market as the dominant game controllers. While the SteelSeries Nimbus may have become the de facto controller for Apple’s devices, simply because there is nothing else really available, the DualShock and the Xbox One controllers are far and away better controllers for gaming. Apple hasn’t yet been able to break into the console market, even as much as they have tried with the Apple TV. Game developers just haven’t embraced the Apple TV in the same way they have of the Xbox One and the PS4. That’s obvious as to why. The Apple TV, while reasonable for some games, simply does not offer the same level of graphics and game power as an Xbox One or PS4. It also doesn’t have a controller built by Apple.
Until Apple gets its head into the game properly with a more suitably named game system actually intended for gaming, rather than general purpose entertainment, Apple simply can’t become a third console. Apple seems to try these roundabout methods of introducing hardware to try and usurp, or at least insert itself into certain markets. Because of this subtle roundabout method Apple chooses, it just never works out. In the case of MFi, that hasn’t worked out too well for Apple.
Without a controller that Apple has built themselves, few people see the Apple TV as anything more than a TV entertainment system with built-in apps… even if it can run limited games. The Apple TV is simply not seen as a gaming console. It doesn’t ship with a controller. It isn’t named appropriately. Thus, it is simply not seen as a gaming console.
With that said, the PS4 and the Xbox One are fully seen as gaming consoles and prove that with every new game release. Sony and Microsoft also chose to design and build their own controllers based on their own specifications; specifications that are intended for use on their consoles. Neither Sony, nor will Microsoft go down the path to MFi certification. That’s just not in the cards. Again, why would they? These controllers are intended to be used on devices Sony and Microsoft make. They aren’t intended to be used with Apple devices. Hence, there is absolutely zero incentive for Microsoft or Sony to retool their respective game controllers to cater to Apple’s MFi certification whims. To date, this has yet to happen… and it likely never will.
Apple is (or was) too caught up in itself to understand this fundamental problem. If Apple wanted Sony or Microsoft to bend to the will of Apple, Apple would have to pay Sony and Microsoft to spend their time, effort and engineering to retool their console controllers to fit within the MFi certification. In other words, not only would Apple have to entice Sony and Microsoft to retool their controllers, they’d likely have to pay them for that privilege. And so, here we are… neither the DualShock nor does the Xbox One controller support iOS via MFi certification.
iOS 12 and Below
To answer the above question, we have to observe Apple’s stance on iOS. As of iOS 12 and below, Apple chose to rely solely on its MFi certification system to certify controllers for use with iOS. That left few consumer choices. I’m guessing that Apple somehow thought that Microsoft and Sony would cave to their so-called MFi pressure and release updated controllers to satisfy Apple’s whims.
Again, why would either Sony or Microsoft choose to do this? Would they do it out of the goodness of their own heart? Doubtful. Sony and Microsoft would ask the question, “What’s in it for me?” Clearly, for iOS, not much. Sony doesn’t release games on iOS and neither does Microsoft. There’s no incentive to produce MFi certified controllers. In fact, Sony and Microsoft both have enough on their plates supporting their own consoles, let alone spending extra time screwing around with Apple’s problems.
That Apple chose to deny the use of the DualShock 4 and the Xbox One controllers on iOS was clearly an Apple problem. Sony and Microsoft couldn’t care less about Apple’s dilemmas. Additionally, because both of these controllers dominate the gaming market, even on PCs, Apple has simply lost out when sticking to their well-intentioned, but misguided MFi certification program. The handwriting was on the wall when they built the MFi developer system, but Apple is always blinded by its own arrogance. I could see that MFi would create more problems than it would solve for iOS when I first heard about it several years ago.
And so we come to…
iOS 13 and iPhone 11
With the release of iOS 13, it seems Apple has finally seen the light. They have also realized both Sony and Microsoft’s positions in gaming. There is simply no way that the two most dominant game controllers on the market will bow to Apple’s pressures. If Apple wants these controllers certified under its MFi program, it will need to take steps to make that a reality… OR, they’ll need to relax this requirement and allow these two controllers to “just work”… and the latter is exactly what Apple has done.
As of the release of iOS 13, you will be able to use both the Xbox One (bluetooth version) and the PS4’s DualShock 4 controller on iOS. Apple has realized its certification system was simply a pipe dream, one that never got realized. Sure, MFi still exists. Sure, iOS will likely support it for several more releases, but eventually Apple will obsolete it entirely or morph it into something that includes Sony and Microsoft’s controllers.
What that means for the consumer is great news. As of iOS 13, you can now grab your PS4 or Xbox One controller, pair it to iOS and begin gaming. However, it is uncertain exactly how compatible this will be for iOS. It could be that some games may not recognize these controllers until they are updated for iOS 13. This could mean that older games that only supported MFi may not work until they are updated for iOS 13. The problem here is that many projects have become abandoned over the years and their respective developers are no longer updating apps. That means that you could find your favorite game doesn’t work with the PS4 or Xbox One controller if it is now abandoned.
Even though iOS 13 will support the controllers, it doesn’t mean that older games will. There’s still that problem to be solved. Apple could solve that by folding the controllers under the MFi certification system internally to make them appear as though they are MFi certified. I’m pretty sure Apple won’t do that. Instead, they’ll likely offer a separate system that identifies “third party” controllers separately from MFi certified controllers. This means that developers will likely have to go out of their way to recognize and use Sony and Microsoft’s controllers. Though, we’ll have to wait and see how this all plays out in practice.
Great News
Even still, this change is welcome news to iOS and tvOS users. This means that you don’t have to go out and buy some lesser controller and hope it will feel and work right. Instead, you can now grab a familiar controller that’s sitting right next to you, pair it up and begin playing on your iPad.
This news is actually more than welcome, it’s a necessity. I think Apple finally realizes this. There is no way Sony or Microsoft would ever cave to Apple’s pressures. In fact, there was no pressure at all really. Ultimately, Apple shot themselves in the foot by not supporting these two controllers. Worse, by not supporting these controllers, it kept the Apple TV from becoming the hopeful gaming system that Apple had wanted. Instead, it’s simply a set-top box that provides movies, music and limited live streaming services. Without an adequate controller, it simply couldn’t become a gaming system.
Even the iPad and iPhone have been suffering without good solid controllers. Though, I’m still surprised that Apple itself hasn’t jumped in and built their own Apple game controller. You’d think that if they set out to create an MFi certification system that they’d have taken it to the next step and actually built a controller themselves. Nope.
Because Apple relied on third parties to fulfill its controller needs, it only really ever got one controller out of the deal. A controller that’s fair, but not great. It’s expensive, but not that well made. As I said above, it’s the SteelSeries Nimbus. It’s a mid-grade controller that works fine in most cases, but cannot hold a candle to the PS4’s or the Xbox One’s controller for usability. Personally, I always thought of the Nimbus controller as a “tide me over” controller until something better came along. That never happened. Unfortunately, it has taken Apple years to own up to this mistake. A mistake that they’ve finally decided to rectify in iOS 13.
A little late, yes, but well done Apple!
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Security Tip: Apple ID locked for security?
This one also doubles as a Rant Time. Having my Apple ID account locked is an issue I face far too often with Apple. Perhaps you do, too? In my case, no one knows my account ID. Yet, I face having to unlock my account frequently because of this issue. I personally think Apple is causing this issue. Let’s explore.
Unlocking an Apple ID
As with far too many things, Apple’s unlocking system is unnecessarily complex and fraught with digital peril after-the-fact… particularly if you enable some of Apple’s more complex security features (i.e., Two Factor authentication).
One of the things Apple hasn’t yet to get correct is properly securing its Apple ID system from intrusion attempts. That doesn’t mean that your account is unsafe. What it means is that your account is unsafe against malicious attacks targeting your account ID. But, there’s an even bigger risk using Apple’s ID system… securing your credentials by using an email address. I’ll come back to this practice a little later.
Once your account becomes locked, there are a number of major problems that present. The first immediate problem is that you need to remember your security questions OR face changing your password (assuming standard security). If you use Apple’s two-factor authentication, you face even more problems. If you don’t use two-factor and you’ve forgotten your security questions, you have the option to contact Apple Support to help you with your security question problems to gain access to your account. On the other hand, if you’ve forgotten your security information set up when enabling two-factor, you’re screwed. Apple can’t help you after you have two-factor set up… one of the major reasons I have chosen not to use two-factor at Apple. Two-factor IS more secure, but by using it you risk losing your Apple ID if you lose a tiny bit of information. That risk is far too great. With all of the “ease of use” Apple is known for, its Apple ID system is too overly complex.
The second problem is that once you do manage to get your account unlocked, you are then required to go touch EVERY SINGLE DEVICE that uses your account ID and reenter your password AGAIN. This includes not only every Apple device, but every device utilizing Apple services such as Alexa’s account linking for Apple Music on the Amazon Echo. If you use Apple Music on an Android, you’ll need to go touch that too. It’s not just the locking and unlocking of your account, it’s the immense hassle of signing into your Apple ID on EVERY SINGLE DEVICE. Own an Apple Watch? Own an Apple TV? Own a Home Pod? Own an iPad? Own a MacBook? Use Apple Music on your Android? You’ll need to go to each and every one of these devices and touch them.
On the iPhone, it’s particularly problematic. You’ll be presented with at least 3 login prompts simultaneously all competing with one another on the screen. Later, you’ll be presented with a few more stragglers over the course of 30 minutes or an hour. Apple still can’t seem to figure out how to use a single login panel to authenticate the entire device and all of its services. Instead, it must request passwords for each “thing” separately. So many prompts pop up so fast you have no idea which one is which because none of them are labeled as to which service they are attached. You could even be giving your account ID and password to a random nefarious app on your device. You’d never know. If you own an Apple Watch, you’ll have to re-enter it separately for that device as well. Literally, every single device that uses your Apple ID must be touched after unlocking your Apple ID. Unlike Wi-Fi passwords which you enter once and it’s shared across every device you own, Apple can’t possibly do that with its Apple ID system so that we enter it once and it populates ALL of our devices. No. We must touch each and every device we own.
Worse, if you don’t do go touch each and every one of these devices immediately upon unlocking your account, you risk having your account locked almost immediately by just one of these devices. Apple’s ID system is not forgiving if even one of these devices hasn’t logged in properly after a security lock. You could face being locked out just a few hours later.
So the rant begins…
Using Email Addresses as Network IDs
Here’s a security practice that needs to stop. Apple, I’m l👀king at you! Using email addresses as an ID was the “norm” during the mid-late 00s and is still in common practice throughout much of the Internet industry. It is, however, a practice that needs to end. Email addresses are public entities easily seen, easily found and, most easily, attacked. They are NOT good candidates for use as login identifiers. Login identifiers need to use words, phrases or information that are not generally publicly accessible or known. Yes, people will continue to use their favorite pet’s name or TV show or girlfriend’s name as login IDs. At least that’s only found by asking the person involved. Email addresses are not required when developing login systems. You can use tie the email address to the account via its profile. But, it SHOULD NOT be used as a login identifier.
When an Apple ID account gets continually locked, Apple Support suggests to change the login ID, but that’s not going to change anything. You’re simply moving the crap from one toilet to another. Crap is still crap. The problem is that it still uses an email address and, to reiterate, email addresses are easily seen, found and attacked. What I need is a login ID that’s of my own choosing and is not an email address. This way, random folks can’t go to Apple’s iCloud web site and randomly enter an email address intentionally to lock accounts. If I can choose my own login identifier, unless I give that information out explicitly to someone, it’s not guessable AT ALL and far less likely to be locked out by random folks entering junk into web based Apple’s login panels.
Oh, and make no mistake, it’s not people on an iPhone or iPad doing this. It’s people going to Apple’s web site and doing it there. There is no other place where it can be happening. And yet, we unsuspecting users are penalized by having to spend a half an hour finding and reentering passwords on all our devices because someone spent 5 minutes at Apple’s web site entering random information incorrectly 3 times. Less than 5 minutes worth of effort triggers at least 30 minutes of work unlocking the account and reentering passwords on many devices and services. And then there are the stragglers that continue to prompt for at least an hour or two after… all because Apple refuses to secure its own web site login panels from this activity. This is not my problem Apple, it’s yours. You need to fix your shit and that’s something I absolutely cannot do for you.
Notifications
Apple prides itself on building its push notification system, yet it can’t even use it to alert users of potential unusual activity on its very own Apple IDs. If someone is incorrectly trying passwords on a web site, they know where this vector is. So then, tell me about it, Apple. Send me an alert that someone is trying to log into the Apple Store or the iCloud.net site. Inform me that my ID is being used in a place that seems suspect. You know the IP address where the user is coming from. Alert me. Google does. You can, too.
Additionally, Apple stores absolutely NO information about bad login attempts. If you attempt to contact Apple Support about your account activity, they don’t have access. They can’t even tell you what triggered your Account ID lock. This level of information is the absolute bare minimum a company using centralized login IDs must offer to its users. If Apple can’t even bother to help you find out why and where your account was locked, why would you trust Apple to store your information? Apple puts all its cards on its functionality side, but it can’t put a single card on this side of the security fence? What the hell, Apple?
Apple Locking Accounts
I also firmly believe that Apple is intentionally locking accounts. When these lockouts occur, it’s not me doing it. I’m not out there entering my account credentials incorrectly. It’s not my devices, either. My devices ALL have my correct password setup. This means that either someone has guessed my email address or, more likely, Apple is intentionally locking the account. I firmly believe Apple is intentionally doing this internally and it’s not incorrect password attempts at all. The more it happens, the more I believe Apple is forcing this. I don’t know why they would want to do this, but I do believe they are. Maybe it’s a disgruntled employee who just randomly feels the need to screw with Apple’s users?
Apple’s Response
I’ve called Apple Support at least twice regarding this issue and gotten absolutely nowhere. They can’t and, more importantly, won’t help with this issue. They claim to have no access to security logs. They can’t determine where, when or why an account was locked. In fact, I do believe Apple does have access to this information, but I believe Apple Support has been told not to provide any information.
If Apple Support can’t give this information, then this information should be offered through the Apple ID account site (appleid.apple.com). This site should contain not only the ability to manage your Apple ID, it should also store and offer security information for when and where your ID was used (and where the account was used when it locked). Yet, Apple offers NOTHING. Not a single thing. You can log into this site, but there are no tools offered to the user. Apple exposes nothing about my account use to me. Google, on the other hand, is very transparent. So transparent, in fact, that they send “unusual activity” alerts whenever your ID is used in an unusual way. Google errors on the side of over-communication. Yet, Apple hasn’t done shit in this area and errors on the side of absolute ZERO communication.
Get your act together Apple. Your Apple ID system sucks. Figure it out!
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Apple Cancels AirPower charge mat
While I realize that this “news” is a little old at this point (announced March 29th), the intention of this article is not to report on this announcement, but to write an analysis of this announcement’s ramifications to Apple. Let’s explore.
Think Different
Apple used this slogan for a time when it was touting its innovative approach to the creation of its devices and systems. However, Apple has pretty much abandoned this slogan after Steve Jobs’s passing.
Since the loss of Jobs, Apple’s innovation has waned, which has left industry pundits with a conundrum. Do these Apple expert journalists continue to be fanboys for this brand and “love everything Apple” or do they finally drop that pretext and begin reporting the realities of the brand?
I’ve never been an Apple “fanboy” in the sense that I “automatically love everything Apple”. There are too many legitimate journalists and social media influencers who already follow that trend. However, I won’t name any names, iJustine. Whoops. If you’re another of these people, you know who you are.
Think The Same
In recent years, Apple has been trailing its competition with its phone and other tech ideas. Ideas that have already been done, sometimes better than Apple. For example, the iPhone X is an iPhone version of the Galaxy Note 8. The Note 8 released months earlier than the iPhone X. The wired EarPods were simply Apple’s version of a similar Bose earbud. And… the AirPower would simply have been an Apple version of a Qi Wireless charging mat.
As you can see, Apple’s most recent innovations aren’t innovations at all. Even the AirPods, while wireless, are not new. While they do sound pretty good, they leave some to be desired for long wear-ability and comfort. They also take way too long to connect, when they decide to connect at all (at least the gen 1 AirPods). These are iterations of products that have already existed on the market.
The iPhone 1 demonstrates actual innovation. No one had created a smart phone like the iPhone when it came to exist. Sure, some handsets had limited apps and a few had a touch screen, but Apple took the handheld phone to a whole new level. The first iPad was also quite innovative. No other tablet was on the market at the time and offered something never before seen. Just look at the tablet market today!
Unfortunately, the innovation that was once so prevalent at Apple has evaporated after Jobs’s untimely death.
Qi
Inductive wireless charging is nothing new. It’s been a staple technology in Braun’s wireless toothbrushes since the early 90s. It was simply the next logical step to bring inductive charging to mobile devices. Samsung did that with its own Qi wireless charging mats (and by backing the Qi standard). These mats and phones were introduced in 2008.
With the introduction of the iPhone X model in November of 2017 (and other Apple phone models released that same year), Apple finally added induction charging to its handsets. That’s 9 years after Qi became a thing. That’s 9 years after Samsung had it on their handsets. There’s nothing at all innovative about wireless charging on an Apple device. Yes, it may have been a “most requested” feature, but it certainly was not innovative or even new. If anything, Apple decided it was time to fill a technology gap on their mobile devices… while with earlier phones they had refused to fill that gap. We won’t get into the whys of it all (ahem… Samsung).
With its iPhone X announcement, Apple also announced a new product called AirPower. This product would be a rival inductive charging mat to already existing Qi charging mats. The primary iterative difference between AirPower and the existing Qi charger bases is that the AirPower would output more power to wireless charge the iPhone much faster… perhaps even faster than a Lightning cable. We’ll never know now. The AirPower announcement also showed 3 devices charging simultaneous, including an AirPods case.
Unfortunately, Apple wasn’t able to release this product at the same time as the iPhone X. Apple announced they would release this charging mat sometime in mid-late 2018. This release date came and went without an announcement or release. By the end of March 2019 (nearly a year and a half after Phil Schiller announced it to the public), Apple officially pulled the plug on the AirPower product.
Everyone reading this announcement should take it as a sign of problems within Apple. And… here we are at the crux and analysis portions of this article.
The Apple Bites
With the cancellation of the AirPower, this signifies a substantial problem brewing within Apple’s infinite circle. If the engineers of what seems to be a relatively simple device cannot even manage to design and build a functional wireless charging base, a technology that’s been in use since the 1990s and in use in the mobile phone market for over 10 years now, how can we trust Apple to provide innovative, functional products going into the future?
This cancellation is a big, big deal to Apple’s reputation. If Apple cannot build a reasonably simplistic device after nearly a year and a half, what does this say about Apple’s current engineers on the whole?
Assuming Apple’s internal engineers were actually incapable of producing this product in-house, Apple could have farmed the product design out to a third party company (i.e., Samsung or Belkin) and had that third party design and build the product to Apple’s specs. It doesn’t seem that this product should have died on the vine, let alone be abandoned.
Instead of outright abandoning the product, Apple should have brought it to market in a different way. As I said, outright cancelling the product signifies much deeper problems within Apple. This is actually one of the first times I’ve actually seen Apple publicly announce a vapor product and then cancel said vapor product (albeit, over a year later). It’s a completely surprising, disappointing, unusual and highly unprecedented move by Apple… especially considering Apple’s new devices that desperately rely on this unreleased device. I guess this is why Apple has always been so secretive about product announcements in the past. If you cancel an unannounced product, no one knows. When you cancel a publicly announced product, it tarnishes your reputation… particularly when a functional product already exists on the market from other manufacturers (and competitors) and when the product is rather simplistic in nature. That’s a huge blow to Apple’s “innovative” reputation.
AirPods 2
The AirPower cancellation is also particularly disappointing and disheartening on the heels of the announcement of the AirPods 2 wireless charging case. The lack of the AirPower mat is a significant blow to one of the biggest features of the newest generation of AirPods. Effectively, without AirPower, the AirPods 2 are basically the same as the AirPods gen 1 except that the AirPods 2 offer a better “Hey Siri” support (and a better placed LED charge light).
The one feature that many people really looked forward to on the AirPods is basically unavailable. Sure, you can charge the AirPods 2 on a standard Qi wireless charger, but at a much slower rate than via the Lightning port. You don’t want to be sitting around waiting on a slow Qi charger to get the AirPods case fully charged. No, you’re going to plug it in to make sure you can walk out the door with a fully charged AirPods case. The case already charges slowly enough on a Lightning cable. There’s no reason to make it charge even slower by using a Qi charger. That’s the sole reason for the AirPower to exist.. to charge at much faster rates. Without AirPower, the reason to charge wirelessly has more-or-less evaporated.
Of course, you can also buy a wireless case for the AirPods gen 1, but what’s the point in that? With the AirPower cancelled, you have to invest in a Qi charger and live with its very slow charge speed for Apple’s brutal $80 price tag. No thanks. Even then, you don’t get any other benefit out of placing your AirPods gen 1 earbuds into a gen 2 wireless charging case for that $80. You might as well invest that $80 into a new set of AirPods gen 2, even though the Airpods 2 cost $199 (with wireless charging case) versus $159 for the gen 1 AirPods (without charging case).
Of course, in Apple’s typical form, they also offers the AirPods 2 without a wireless charging case for $159, the same price as the AirPods gen 1. But this is all diversionary minutiae.
Analysis
Apple’s level of innovations have been both flagging and lagging for several years. With the AirPower cancellation, it should now be crystal clear to not only journalists and analysts alike, but also to Apple’s fanboys that Apple’s luster has officially worn off. Apple’s once strong “reality distortion field” is now a distant memory.
Even the iPhone X isn’t fairing well in terms of durability of design just slightly over a year after its introduction. I’ve seen several people report FaceID failing over time, as well as other hardware problems on this phone model. A premium model phone at a premium price tag should hold up longer than this. Arguably, the iPhone X is one of Apple’s ugliest phones ever made, with that stupid unsightly “notch” covering up a portion of that expensive OLED screen.
It seems the iPhone 8 design (based on the iPhone 7 case design) is fairing much better than the iPhone X. Even the iPhone 7, which Apple still sells, holds up better. That should also be an indication of Apple’s current practical level of design. Of course, the problems showing in the iPhone X could be because there are more iPhone Xs in circulation than iPhone 8s. Still, the iPhone X is appearing more often in repair shops than the iPhone 8. That says something about the build quality and durability (or lack thereof) of the iPhone X’s design for that premium price tag.
Apple now needs to pull a rabbit out of a hat very soon to prove they still have the chops to not only innovate AND provide high quality goods, but be the first to the table with a new product idea or forever hold their peace and become an underdog in the tech industry. That doesn’t mean Apple won’t continue to sell product. It doesn’t mean Apple won’t design product. However, it does mean that the “fanboy” mentality that so many had previously adopted towards Apple’s products should finally evaporate, just as has Apple’s innovation. Before the AirPower cancellation announcement, we only had a hunch that Apple’s design wasn’t up to par. With the cancellation of the AirPower, we finally have confirmation.
Eventually, everyone must take off their rose colored glasses and see things as they really are at Apple. And with this article, I hope we’re finally to that point.
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Apple Music on Amazon Echo via Alexa
This one’s a quickie. Let’s explore.
Apple Music and Amazon
Apple has recently begun expanding its reach of Apple Music onto non-Apple devices. First was Android. Now, Apple Music has come to Amazon’s Alexa virtual assistant on the Echo, Dot and other Alexa enabled devices. Of course, you’ll also need to subscribe to Apple Music to take advantage. Personally, I find Amazon’s digital music selection a bit lacking when compared to Apple’s catalog… part of the reason I chose to buy into Apple Music instead of Amazon Music Unlimited.
That’s not to say Apple Music is in any way perfect. There are plenty of artists who don’t publish digitally on Apple’s or Amazon’s platforms. For these artists, Apple offers a solution. Amazon doesn’t.
Unlike Amazon, who recently shut down the ability to upload songs into its platform, Apple Music allows iCloud upload for sharing music not found on iTunes between all of Apple’s devices. This means that even if you can’t find the song on Apple Music, you can buy a CD, rip it and then upload it to the iCloud platform for sharing and download on all of your devices. You can even buy it digitally, if you can find it, import it into iTunes and upload it for all of your devices.
I actually liked this feature on Amazon before they shut it down this summer. This is other half of the reason I have chosen Apple Music over Amazon Music Unlimited. I have a number of artists in my personal catalog that do not exist on Amazon or Apple’s platforms. I still want to be able to listen to these songs on all of my devices and have them in my Apple playlists. Apple’s iCloud sharing works perfect for this purpose. Amazon no longer has a solution for its Amazon Music Unlimited platform.
If you have music outside of Amazon Music Unlimited platform, you’ll have to figure out some other way to listen to it. You won’t be able to listen to it via Amazon Music Unlimited or by asking Alexa to play it… though, you can play it on your Echo by using your Echo as a Bluetooth speaker.
Installing Apple Music on Alexa
- It’s really simple to enable this. Launch a browser to alexa.amazon.com (intentionally not linkified, select it, right click and then “Open in a new tab”) and login. You can also perform this setup from the Alexa app on your phone or tablet.
- Once logged in, click Music, Movies and Books from the left panel. It doesn’t matter which device is currently selected as this skill applies to all devices, but make sure the device can play music.
- Scroll down under Music and look for Apple Music and click it.
- If you’re in a browser, a new tab will open and take you to an Apple login & password screen.
- Log in with your Apple ID. Once logged in with your Apple ID, you’ll need to allow linking between Amazon Alexa and Apple Music.
- Done. Time to play some music!
Asking Alexa to play Music
To play music, simply ask Alexa like, “Alexa, play the playlist Fallout 76 Modern Radio on Apple Music” or “Alexa, play the song Pistol Packin’ Mama by Bing Crosby on Apple Music.”
If you leave off the “on Apple Music” statement, Alexa assumes you want to play the song via Amazon’s digital music platform such as Prime Music or Amazon Music Unlimited. Don’t forget to say this.
Alexa will respond by telling you that the song or playlist is playing via Apple Music. Keep in mind that this is a new skill for Alexa from Apple. This means that Apple may not yet have all of the bugs worked out. Expect some problems, particularly if you’re trying to use multiple Dots or Echos to produce stereo. Apple will get all of this worked out, but it may not work perfectly for a while.
Third party Alexa enabled devices, such as Sonos, may not yet support the Apple Music skill. If your device isn’t yet supported, contact your device manufacturer and ask when the skill will be supported. Amazon’s own devices should all work fine.
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What does Reset Network Settings in iOS do?
If you’ve experienced networking issues with your iPad or iPhone, you may have called Apple for support. Many times they recommend that you “Reset Network Settings.” But, what exactly does this operation do? Let’s explore.
What’s included in this Reset Network Settings process?
This is a complicated answer and how it affects you depends on several factors. What this process does, in addition to resetting a bunch of locally stored device settings on the iOS device itself, it also deletes network settings stored in your iCloud Keychain. If you have only an iPhone and own no other devices (i.e., no iPads, no Macs, no iPods, no Apple Watches, no Apple TVs, nothing else), resetting these settings will likely work just fine for you.
However, if you own or use multiple Apple devices and these devices participate in iCloud Keychain, things can get complicated… very, very complicated. The “or use” statement is the one that makes this process much more complicated. If you have a work Mac computer that’s hooked up to your Apple ID and is participating in iCloud Keychain, performing “Reset Network Settings” on an iPhone can become problematic for your work computer. How? First, let’s find out more about iCloud Keychain.
iCloud Keychain
What is iCloud Keychain? This is an iCloud network service that stores sensitive passwords and credit card information in a secure way. This iCloud service also lets multiple iOS, MacOS, tvOS and WatchOS devices participate and use this data as part of your Apple ID. If you own multiple Apple devices, they can all share and use this same set of sensitive data without having to enter it individually on each device (convenience).
Your iCloud Keychain is specific to your Apple ID which is protected by your Apple ID login and password. The iCloud Keychain was created as both a convenience (all devices can share data), but also secure in that this data is protected behind your Apple ID credentials.
When you “Reset Network Settings” on any iOS (or possibly even MacOS, tvOS or even WatchOS) device and your devices participate in iCloud Keychain synchronization, a “Reset Network Settings” can cause networking issues for all of your devices. Why?
The iCloud Keychain stores WiFi access point names (SSIDs) and passwords. Not only that, it also stores credit cards that you might use with Apple Pay (this becomes important later). When you run “Reset Network Settings” on any iOS device, it will wipe all access point SSIDs and Passwords from your iCloud Keychain.
You might be asking, “Why is this a problem?” This will become a problem for all devices participating in iCloud Keychain. All of your Apple devices share in using this SSID and password data from your iCloud Keychain. This important to understand. Because of this level of sharing, it only takes one device to learn of an access point for all Apple devices to use that network when in range. For example, if you bring your Mac to a convention and log it into an access point at the convention, your Mac logs this access point data to the iCloud Keychain. Your phone will immediately pick up on this new access point addition and also connect to that access point using the newly stored password as soon as it finds it… automagically.
Likewise, it only takes one device to wipe an access point and all devices lose access to it. It’s a single shared location for this networking data. One device adds it, all can use it. One device deletes it, all devices forget about it. Is this a good idea? You decide.
Reset Network Settings and Multiple Devices
Here’s where things get complicated with iCloud Keychain. If you are having network troubles with your iPhone, you might be requested by Apple Support to “Reset Network Settings”.
If all of your MacOS, tvOS, iOS and WatchOS devices participate in iCloud Keychain and you actually perform “Reset Network Settings” on your iPhone, it will wipe not only the current access point, but every access point that every device is aware of. It returns your network settings on iOS (and in iCloud Keychain) to a clean slate to start it over. It does this to try and clear out any problematic network settings. It also deletes known access points from the iCloud Keychain. This wipes access to this data for ALL of your Apple devices, not just the one you performed “Reset Network Settings” on.
What this means is that every device participating in iCloud Keychain will lose access to ALL access points that had previously been known because they have been deleted as part of “Reset Network Settings”. If your iOS device knew of all access points, they will ALL be wiped from iCloud Keychain. This means that every device will immediately lose access to its current access point. It also means that every Apple device you own must now be touched to reselect a new access point requiring you to reenter the password for that access point… On. Every. Apple. Device!
For example, I own two Macs, two iPads, three iPhones and two iPod Touches. A “Reset Network Settings” from a single device means I will need to go and manually touch 9 different devices to reconnect them to WiFi after a single iOS device performs a “Reset Network Settings” operation. It requires this because every device has lost access to even its home network which means no access to iCloud Keychain… which means, touching every device to get them back onto a WiFi network.
For me, it was even more complicated than the mere hassle of setting up WiFi on every device. It wiped known access points created by my employer on my Mac which were put into my iCloud Keychain… access points where I didn’t know the name or passwords. Thankfully, I was able to recover this data from another co-worker’s Mac and get back onto my corporate network. Otherwise, I’d have been down at my IT team’s desk asking for them to fix my Mac… and all as a result of performing “Reset Network Settings” on my iPhone.
Horrible, horrible design.
Avoiding This Problem
Can this problem be avoided? Possibly. If you turn off iCloud Keychain on your iOS device BEFORE you perform “Reset Network Settings”, it may avoid wiping the data in the iCloud Keychain. I say “may” because after you take the device out of iCloud Keychain, then reset the network settings and then rejoin it to iCloud Keychain, it may propagate the differences at the time the device rejoins. Hopefully, not. Hopefully, the newly reset device will ONLY download the existing data in the iCloud Keychain without making any modifications to it. With Apple, you never know.
The secondary issue is that removing your iPhone from iCloud Keychain may remove stored credit cards. This may mean reentry of all of your credit cards after you have “Reset Network Settings” and after you have rejoined your device to the iCloud Keychain. This may also depend on iOS version. I just tried removing iCloud Keychain, then performed “Reset Network Settings”, then rejoined iCloud Keychain and all my cards are still intact on the device. If you’re on iOS 11 or iOS 10, your results may vary.
Why is this a problem?
First off, I don’t want to have to go touch many devices after a single device reset. That’s just stupid. Second, removing the device from iCloud Keychain to perform “Reset Network Settings” will wipe all of your current credit card data from the device and likely from the iCloud Keychain. Third, Apple needs to fix their shit to allow more granularity in what it wipes with “Reset Network Settings”. In fact, it shouldn’t even touch iCloud Keychain data. It should wipe only locally stored information on the device and then see if that works. If that doesn’t work, then wipe the data on iCloud Keychain, but only as a LAST RESORT!
I understand that Apple seems to think that wiping all network data (including what’s in iCloud Keychain) might solve “whatever the problem is”, but that’s just a sledgehammer. If what’s stored in iCloud Keychain were a problem, my 8 other devices should be experiencing the same issue as well. It’s basically, stupid Apple troubleshooting logic.
As I mentioned, disabling iCloud Keychain may unregister your credit cards from your device (and from the Keychain). I know this was the case in iOS 11, but in iOS 12 it seems to not require this any longer. I definitely don’t want to have to rescan all of my credit cards again onto my iOS device to restore them. It takes at least 30 minutes to do this with the number of cards I have to input. With the Apple Watch, this process is horribly unreliable and lengthy. It can sometimes take over an hour diddling with Bluetooth timeouts and silly unreliability problems to finally get all of my cards back onto the Watch (in addition to the iPhone).
Such time wasting problems over a single troubleshooting thing that should be extremely straightforward and easy. Horrible, horrible design.
Representatives and Suggestions
If you’re talking to an Apple representative over the phone about a networking problem and they suggest for you to “Reset Network Settings”, you should refer them to this article so they can better understand what it is they are asking you to do.
Neither Apple Support, nor will any of your phone carrier support teams warn you of this iCloud Keychain problem when requesting “Reset Network Settings.” They will ask you to perform this step as though it’s some simple little step. It’s not!
Whenever Apple asks me to perform the “Reset Network Settings” troubleshooting step, I always decline citing this exact problem. Perhaps someone at Apple will finally wake up and fix this issue once and for all. Until then, you should always question Apple’s troubleshooting methods before blindly following them.
How to disable iCloud Keychain
To disable the iCloud Keychain on your iOS device, go to …
Settings=>Your Name=>iCloud=>Keychain
… and toggle it off. Your Name is actually your name. It is located at the very top of settings. Once toggled off, it will likely unregister your credit cards stored on your iOS device, but I guess it’s a small price to pay if you really need to reset these network settings to your restore networking to 100% functionality. Of course, there’s no guarantee that “Reset Network Settings” or jumping through any of these hoops will solve this problem. There’s also the possibility that “Reset Network Settings” could still screw with your iCloud Keychain even if you disable it before performing “Reset Network Settings”.
With Apple, your mileage may vary.
How to Reset Network Settings
Settings=>General=>Reset=>Reset Network Settings
If you own multiple Apple devices and they are using iCloud Keychain, don’t perform this step first. Instead, disable iCloud Keychain first (above), then perform this step. If you only own one Apple device, there is no need to disable iCloud Keychain.
Network Problems and Quick Fixes
In my most recent case of being prompted to “Reset Network Settings”, my phone’s Wi-Fi calling feature simply stopped working. I first called T-Mobile and they referred me to “Reset Network Settings” (based on Apple’s documentation) and they also referred me to Apple Support. Because I already knew about the iCloud Keychain problem from a previous inadvertent wipe of all of my network access points, this time I opted to turn off iCloud Keychain before attempting “Reset Network Settings.” Suffice it to say that “Reset Network Settings” didn’t do a damned thing, as I full well expected.
In fact, I tried many options prior to “Reset Network Settings”. These included:
- Disabling and enabling Wi-Fi calling
- Joining a different access point
- Restarting my Comcast modem
- Restarting my network router
- Restarting my Apple Airport
- Restarting my phone
- Hard restarting my phone
- Disabling and enabling Wi-Fi
- Dumping Sysdiagnose logs and digging through them
- Killing and restarting the Phone app
I tried all of the above and nothing resolved the issue. No, not even “Reset Network Settings”.
Then it dawned on me. I had recalled reading a year or two back that sometimes Airplane Mode can resolve many network connectivity issues. I’m not sure exactly what Airplane Mode actually does under the hood in detail, but it seems to modify and/or reset a bunch of config files after disabling all networking including Cellular, Wi-Fi, Bluetooth and anything else that performs networking.
Once Airplane Mode is enabled, allow the phone to sit for 30 seconds to make sure all components recognized Airplane Mode. Then, disable Airplane Mode. Almost immediately, the phone’s menu bar now shows ‘T-Mobile Wi-Fi’. Wow, it actually works.
If you’re having networking problems on your iPhone, I strongly suggest enabling then disabling Airplane Mode instead of using the very sledgehammery “Reset Network Settings”. At least, it’s worth a try before resorting to disabling iCloud Keychain followed by “Reset Network Settings”.
If you’re having a specific problem with Bluetooth or WiFi, then I suggest taking a step back and trying this next idea. For example, if Bluetooth is having troubles, turn off Bluetooth, reboot the phone, then turn it back on after a reboot. This troubleshooting step is somewhat less reliable than using Airplane mode. Airplane mode doesn’t necessarily require a reboot also and works more often than this single device troubleshooting.
iOS 11 vs 12
The first time I experienced my issue with the iCloud Keychain and “Reset Network Settings”, I was using iOS 11. I’m firmly of, “Once Bitten, Twice Shy.” This means, I haven’t tested this on iOS 12 to see if Apple has changed their ways. It’s very doubtful they have and very likely this problem still persists even in the most current version of iOS.
iCloud Keychain and Passwords
One last caveat about the iCloud Keychain. Ever more and more credentials and passwords are being stored in the iCloud keychain, including Safari’s credentials, possibly even other browsers and even app credentials. As we become more and more dependent on using TouchID or FaceID to unlock access to our favorite apps and sites, the credentials behind these unlocks are stored in the iCloud Keychain. If you use ‘Reset Network Settings’ without first removing the phone from the iCloud Keychain, you may find all of your browser and app passwords have also been deleted.
This then means having to go into all of your favorite websites in Safari and phone apps and reentering usernames and passwords all over again. If you don’t remember these passwords, you may end up having to reset a bunch of them. Be very careful when using ‘Reset Network Settings’. This feature doesn’t yet warn you of these dangers and it also doesn’t offer to remove the device from the iCloud Keychain before proceeding.
This may go even deeper. As stated above, iOS apps also store their user credentials in the iCloud Keychain. These apps may also require reentering credentials after performing ‘Reset Network Settings’.
In fact, even Apple phone reps don’t fully understand the dangers here. They tell you that you need to ‘Reset Network Settings’, but then fail to warn you of the consequences of not removing your device from the iCloud Keychain first. Since this is a critical step, Apple needs to not only warn you of the dangers of not disabling iCloud Keychain, the ‘Reset Network Settings’ mechanism needs to suggest the user disable the iCloud keychain before proceeding.
Beware!
Design Rant Mode On
Apple seems to be under the delusion that we’re still living in a one-device-ownership-world. We’re not. We now own Macs, Apple TVs, Watches, iPhones and iPads that all rely on their multi-device services, such as iCloud Keychain. To design a feature that can wipe the entire data shared by multiple devices is not only the very definition of shit software, it’s also the very definition of a shit company that hasn’t the first clue of what the hell they’ve actually built.
If this article is helpful to you, please leave a comment below.
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Lost with Apple’s iPhones for 2018?
You might be asking, “What is an iPhone Xr? Why would I want that model?” Well, let’s dive right in to discuss what these phone models are and how they stack up. Let’s explore.
iPhone X models for 2018
What new models iPhones are there for 2018? Well, there are several new models this year. Here’s the rundown of these models. The new models include the iPhone Xs, iPhone Xs Max and the iPhone Xr. Yep, that’s it. No new iPhone 8. No iPhone 9. Nothing else for phones.
Let’s Talk Models
- iPhone Xs Max — This is by far the biggest iPhone X model so far. It sports a 6.5″ OLED display. It is about the same physical size as an iPhone 8 Plus.
- Pricing:
- 64GB = $1099
- 256GB = $1249
- 512GB = $1449 (really, Apple?)
- Pricing:
- iPhone Xs — This is the same size as the former iPhone X, its earlier sibling. This phone sports a 5.8 inch display, the same as earlier iPhone X.
- Pricing:
- 64GB = $999
- 256GB = $1149
- 512GB = $1349
- Pricing:
- iPhone Xr — This is a “brand new” model in the iPhone X lineup. It sports a 6.1″ sized display. It’s slightly smaller than an iPhone 8 plus. With the iPhone Xr, instead of using the more costly OLED tech, Apple has redesigned this model with a LCD screen. Unfortunately, as with most cost cutting measures, Apple has reduced the resolution by a LOT.
- Instead of resolution in the thousands, now it’s back in the hundreds at 1792 x 828. These are resolutions we’ve not seen since the iPhone 8 at 1334 x 750. Somewhat higher than the iPhone 8, yes, but this phone is a huge step backward for Apple.
- OLED has a contrast ratio of 1 million to 1 where LCD has a contrast ratio of 1400:1. This means that when viewing the iPhone Xr screen, you’re going to see that dull grey background whenever the screen is black.
- This model is also missing the following features:
- No 3D Touch
- 2 meter water resistance reduced to 1 meter
- No 512GB model.. tops out at 256GB
- No HDR display (not that this matters much as Apple has dumbed down the OLED display intentionally)
- No Dual Cameras — Single camera only
- Pricing:
- 64GB = $749
- 128GB = $799
- 256GB = $899
What it comes down to is that if you’re looking for a less expensive version of the iPhone X and you’re willing to forgo the above features, the iPhone Xr is probably what you want. Personally, I still want TouchID, which is still missing from these newest X models.
There’s nothing really new here for me to jump for joy over. These models are entirely expected as next versions, though the prices are excessively high. Seriously, $1449 for a 512GB iPhone Xs Max? That’s the price of a notebook computer which has twice the features, twice the power and twice the number of applications. I shake my head at this pricing. Apple has completely lost it.
I still have my iPhone 7 Plus and it’s working like a champ. I’ve no need to jump into the X with that stupid black brow. I was hoping Apple would have gotten rid of that by the second generation. Nope. Apple, what the hell is going on over at 1 Infinite Loop? Are you guys too busy building circular buildings instead of focusing on actually building new innovative products?
Apple Watch
Probably the most innovative thing that has come out of Apple for 2018 is the newest Apple Watch, with its somewhat larger display and a back that’s supposed to improve LTE service quality. That’s not saying much. Unfortunately, the larger size has the downside of actually making the watch even bigger. Do they think we really want to wear BIGGER watches? Though, a bigger watch may mean a slightly bigger battery and perhaps slightly longer run times. This is important for those of you who actually use the LTE feature. I don’t.
I was hoping for an actual round watch this time around. After all, Android has had these for years now. Where is Apple with a round watch? No idea, they keep focusing on these silly rectangular watches and adding stupid battery hungry technologies like LTE. You can’t really use a watch as a phone, so why bother with that? I guess someone finds the LTE part useful, but I don’t.
MacBook Pro
I’ll make this next 2018 intro short and sweet. It’s about friggin’ time Apple introduced the 32GB version of the MacBook Pro. Of course, the 2018 MacBook Pro also offers 6 core processors. That’s nice, but the 32GB of RAM is much more interesting. Though, by now these computers should be sporting 128GB of RAM, not a piddly 32.
Apple, where’s the touch screen on the MacBook Pro? Why the hell doesn’t this computer have a touch screen in 2018?
iPad 9.7″
Apple reintroduces this size yet again. This size existed several years ago in the Pro format (supported Apple Pencil) and was discontinued. Now they’re introducing it again as though it’s some new thing. The only thing that makes this ‘new’ iPad special is that it now supports the Apple Pencil. Every iPhad… er iPad should have had Apple Pencil support the year after the Pencil was launched. In fact, every touch surface that Apple now produces should support the Apple Pencil including the iPhone, iPod touch, iPad, Watch and the MacBook Pro. By limiting which products support the Pencil is entirely stupid. Apple, don’t you want to sell your products?
What Apple chooses to do with its product lineup is always questionable, but in reality nothing truly innovative has come out of Apple since the first gen Apple Watch and the Airpods. Everything else has been limited extensions of existing products including “The new 9.7-inch iPad”, which is effectively a reintroduction of the 9.7″ iPad Pro sans the edge connector for the Smart Keyboard.
Lateral Innovation
I don’t consider extending an existing product as true innovation. I consider it lateral innovation. Lateral innovation is defined as copying the design of an existing product and then adding small features that don’t significantly improve the design. True innovation means new products that have never before existed. Apple hasn’t launched a truly new product since the Apple Watch and that was in April 24, 2015. That was over 3 years ago. Apple hasn’t launched a truly new product in over 3 years!
Man, get with the program Apple. Your relevance is waning. If you, the reader, want to find pricing of any of the other (ahem) “new” products, mosey on over to Apple.com and take a look for yourselves. You might be surprised… and not for the better.
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Rant Time: Apple Music vs Twitter
I know I’ve been on a tirade with the number of rants recently, but here we are. I rant when there’s something to rant about. This time it’s about sharing Apple Music playlists on Twitter… and just how badly this feature is broken. Worse, just how Apple itself is broken. Let’s explore.
Twitter Cards
Twitter has a feature they call Twitter cards. It’s well documented and requires a number of meta tags to be present in an HTML page. When the page is shared via Twitter, Twitter goes looking at the HTML for its respective Twitter meta tags to generate a Twitter card.
A Twitter card comes in two sizes and looks something like this:
Small Twitter Card
Large Twitter Card
What determines the size of the Twitter card seems to be the size and ratio of the image. If the image is square in size (144×144 or larger), Twitter creates a small card as shown at the top. If the image ratio is not square and larger than 144×144, Twitter produces a large Twitter card. The difference between the cards is obvious:
- Small card has an image to the left and text to the right
- Large card has image above and text below
It’s up to the person sharing on Twitter to decide which size is most appropriate. Personally, I prefer the larger size because it allows for a much larger image.
Apple Music Playlist Sharing
Here’s where the RANT begins… hang onto your hat’s folks. Apple’s engineering team doesn’t get Twitter cards…. AT. ALL! Let me give an example of this. Here’s a playlist I shared on Twitter:
What’s wrong with this Twitter card? If you guessed the image is way too tiny, you’d win. Apple doesn’t understand the concept of producing a 144×144 image properly. Here’s the fundamental problem. In iTunes, my playlist image is uploaded with a 1200×1200 size image. This image is well large enough for any use on the net. Here’s how it looks in iTunes, albeit scaled somewhat small:
Note, iTunes retains the full image size, but scales the image as needed. If you look at the playlist on the web, it looks like this with a much larger scaled image:
As you can see, the image scales properly and still looks good even larger. Yes, even large enough to produce a 144×144 image on a Twitter card.
Here’s the Twitter card metadata on that Apple Music Preview page:
meta id="1" name="twitter:title" content="AstroWorld Pioneer by Klearnote" class="ember-view"
meta id="2" name="twitter:description" content="Playlist · 22 Songs" class="ember-view"
meta id="3" name="twitter:site" content="@appleMusic" class="ember-view">
meta id="4" name="twitter:domain" content="Apple Music" class="ember-view">
meta id="5" name="twitter:image"
content="https://is5-ssl.mzstatic.com/image/thumb/SG-S3-US-Std-Image-000001/v4/a2/c6/6f/a2c66fc6-a63b-f590-c6db-e41aebfc327c/image/600x600wp.png"
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meta id="6" name="twitter:card" content="summary" class="ember-view"
You’ll notice that the text in red above is the piece that is relevant. Let’s look at that image now…
You’ll notice that the playlist image content is centered at 213×213 pixels in size centered in a light grey box that’s 600×600. Yes, that thick light grey border is part of the image. This is actually how the image is being produced by Apple on their servers. That would be okay if the image were scaled to the full 600×600 pixels. Unfortunately, it isn’t. Twitter will scale any image to its preferred size of 144×144 pixels for small Twitter cards. Here’s what a 144×144 image looks like when scaled by WordPress:
Small, but reasonably clear. Here’s Twitter’s crap scaled and unreadable version:
I have no idea what Twitter is using to scale its images, but it looks like absolute trash. The bigger problem isn’t that Twitter has scaled this image down, it’s that Apple has provided Twitter with such an already small and crap looking playlist image. Why have a 144×144 image if you’re only going to use 1/9th of the entire space? Apple, why wouldn’t you not want to use the entire 144×144 image space to make the image look like this:
That sized image would make the Twitter card look like this…
… instead of this absolute shit looking card…
How the Mighty Have Fallen
Apple used to be a well respected company who always prided itself on doing things correctly and producing high quality products. Today, they’re a shadow of their former selves. Producing products as crap as this only serves as a detriment to all of the other products they now offer. It’s clear, Apple Music is an afterthought and Apple seems to have only one engineer assigned to this software product… maybe none.
It’s also clear, Apple doesn’t respect the standards of anyone, not even themselves. I consider this absolute crap attention to detail. Seriously, who wants their images to be scaled to the point of being unreadable? No one!
Yet, when I called Apple Support to report this issue, I was told, “This is expected behavior”. Expected by whom? Who would ever expect an image to be scaled the point of nonrecognition? No one. If this is the level of software development effort we’re now seeing from Apple, then I don’t even want to think what corners are being cut on their hardware products.
What’s next? Apple watches catching on fire and exploding on people’s wrists? Phones taking out people’s ears? If I can no longer trust Apple to uphold the standards of high quality, then the mighty have truly fallen. There is no hope for Apple no matter how much crap they try to peddle.
Apple, Hear Me!
If you are serious about your business, then you need to be serious about all aspects including offering high quality products, services and features. This goes all the way to playlist sharing on Twitter. My experience with dealing with Apple in this matter was so amateur, including the way Apple Music itself is being handled, why should I continue to use your products? Give me a reason to pay you $99 for such shit service! Seriously, in addition to the above, I’m also finding what appear to be bootlegged music products on Apple Music and yet you’re pawning it off as official releases?
And as suggested by your representative, why should I contact Twitter for this issue? Twitter’s features work properly when provided with the correct information. As has been stated for years in software engineering, “Garbage In, Garbage Out”. It is you, Apple, who are providing Twitter with garbage information. It’s not a Twitter problem, it’s an Apple problem. Also, because this is an Apple engineering problem to solve, why should I contact Twitter on Apple’s behalf? I don’t work for you. You need to have YOUR engineering team contact Twitter and have them explain to you the errors of your ways.
This is just the tip of the iceberg here. There’s so much wrong at Apple, if you continue to entrust your family’s safety into Apple’s products, you may find one of your family members injured or dead. Apple, wake up and learn to take quality seriously.
The next time you are shopping for a computer or a watch device, you need to ask yourself, “Do I really trust Apple to provide safe choices for me or my family?”
Apple has now officially and truly reached the level of shit!
Broken Apple Image credit: The King of The Vikings via DeviantArt
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