Random Thoughts – Randocity!

How do I make my book a bestseller?

Posted in Amazon, author, best practices, novels by commorancy on September 12, 2019

teddy-bear-book-readAh, that age old question. How do you get anything to sell like wildfire? The answer is, it’s a complicated answer. This article assumes a first time published author. Let’s explore.

Going Viral

Let’s start with the elephant in the room. Much of the reason anything becomes a hot seller is ultimately out of the control of the seller. If it’s a book, as suggested by the title, then there are a lot of situations at play.

Sure, the content within the book can make or break a book, but even if the book is the best written, best conceived story and offers entirely fresh ideas, that doesn’t guarantee success. In fact, nothing guarantees success of a book. What makes a book successful is luck (and lots of it) and being in the right place at the right time. You can control your words in the book. You can control where the book is sold. You can control lots of aspects of distribution, paper types (if printed) and so on. But, what you can’t control is how people will receive the book and, ultimately, how many will buy into it. That is a matter of luck.

There are some books that simply become ubiquitous in pop culture. There are others that simply fade into obscurity. There’s no way to know if your book will light the proverbial fire or be eclipsed by someone else’s book. You simply can’t know.

Planning and Control

When considering authoring a novel, there are formulas involved. Such formulas include how many words should be in the book, what genre the book belongs in, how many copies that you can print, how big the font should be in the book and so on. These physical book attributes are within your control. However, it’s doubtful that these physical attributes will play a part in whether book becomes wildfire. Oh, they play a part to be sure, but the biggest factor is still luck. Luck, for example, is entirely out of your control. You can’t force luck, you can only hope that lady luck looks down upon you and smiles.

Your book’s content does play a role in being a bestseller. Meaning, a poorly written, badly conceived novel has no chance of becoming a bestseller. The book content, as I said above, is within your control. What that means is that you need to write your book to the best of your ability and get help whenever your story goes beyond your means of control.

In other words, you need to write your book so that it at least matches the quality of most other bestsellers. No better, no worse. It doesn’t have to be perfect, but it needs to be of a quality that at least gives it a fighting chance at becoming a bestseller. However, with that said, the pieces within your control do not at all guarantee (even if your novel is excellently crafted and written) success. Success of your novel is predicated on whether readers find pleasure in reading your novel and, more importantly, it resonates with enough people to start the viral wildfire.

Viral Wildfires

These types of wildfires can start anywhere. It could be as simple as Oprah Winfrey reading your novel and inexplicably plugging it on her show. It could be helped by having a 10 million viewer YouTube channel mention and review your novel on their channel. It could be a Twitter account with a huge following who incidentally reads and plugs your book on their channel. It could be all of the above.

With that said, you can’t force any of these viral situations. You can only hope they come to pass. They might, they might not. It all depends on your content choice, the situations and if your content resonates with the right set of people at the right moment in time.

However, you can’t write your content with that audience or set of circumstances in mind. There’s no way to know if your novel will be read by someone famous and plugged. Yes, it can happen, but you can’t be guaranteed this outcome.

Book Topics

If you’ve not yet written a book and you’re looking to do so, you should solidify a list of topics that you think you can spend many hours writing about. You have to like your characters for you to remain interested in spending many hours involved in crafting a tale around them.

Write what you know

In addition to writing about likeable characters, you should write about the things where you have knowledge. Sure, if your novel is about space travel, you might need to research such topics as the vacuum of space, exactly how cold space is and how fast it freezes objects solid, but you might also need to research the latest theories on space travel ideas. Of course, you can craft fanciful new propulsion systems that have never before been dreamed, but you might want to ground those systems in at least some measure of Earth physics. Bringing fanciful ideas back to the real is the way to make them seem genuine to the reader.

You’ll also want to determine your books genre, such as romance, fiction, non-fiction, historical, drama, comedy, etc. You can even write a memoir if you think it has some social significance to other people.

Audience

When crafting your manuscript, you’ll want to always keep your audience in mind. Don’t switch audiences in the middle of your book. If you begin the book assuming a general level of adult intelligence, stick with that. For example, if you’re using “big” words and phrases to describe your situations, don’t change halfway through the novel and start using smaller words and phrases. Your readers will notice. Stick to the formula in which the novel began. If you assume a certain level of adult reader intelligence at the open of the novel, stick through this all the way through to the end. Be consistent.

If your character is from the south with a southern drawl, maintain that character’s drawl throughout the novel. Don’t drop the drawl partway through and assume your readers won’t notice. Consistency in writing is the key to keeping the novel thoroughly readable throughout. It’s all about consistency. If you break consistency, it can break the suspension of disbelief and have readers walk away leaving half of the book unread.

How many words?

This is a question many new authors ask. How many words required for a novel is really all dependent on the chosen genre and how much it takes to tell a story.

If you’re writing a novel with 4 short stories, then your short story lengths will be far shorter than a full novel. A short story might contain as few as 7,500 words up to 40,000 words (on the very high side).

A Young Adult fiction genre novel can get away with as few as 45,000 to 55,000 words. However, a fiction novel targeted at an adult audience should contain at least 80,000 words up to 110,000 words. These are, of course, guidelines. Your novel could be much longer than this if you so choose. However, longer novels may turn off some readers (and publishers). Instead, you might want to break it into a multipart series and cap the words per novel. Then, begin writing a new novel in your series with any remaining story ideas that you have.

For children’s books (aged 7 to 12), the maximum number of words is 15,000 to 30,000. These books should be shorter.

For non-fiction adult genre novels, the number of words start with at least 60,000 words and go up from there.

To be considered by a publisher, your novel should have these numbers of words, depending on genre. If you’re unsure and you have an open dialog going with one or more publishers, simply ask them if the length is sufficient to consider publishing. If you get a rejection letter, you should read that carefully to understand what, if any, reasons for rejection are included. However, the publisher may not include any solid reasons.

Planning your Novel

It’s probably not a good idea to go into the act of actually writing a novel before you have story ideas and story progressions fleshed out. This means writing down your ideas, character names, situations and story arcs. You’ll also want to flesh out how you want your characters to grow, learn and what the ultimate goal is for your character. Are they on a path of self-enlightenment? Do they need to be taught a lesson? Do they need emotional guidance? How is their story going to progress?

Stories that are character driven are the most likeable and the most likely to go viral. Use your characters to drive the story forward. They are the ones who hold your story’s keys and who can unlock the story progression. Use characters to drive your story forward.

Imagination is part of this process, but part of it is using characters in ways to logically progress a story. For example, if your main character is a cop who upholds the law, it wouldn’t make sense for them to continually break the law at every turn and not feel remorse or guilt about doing so. Of course, rules are made to be broken, so perhaps that’s your twist?

Speaking of twists. Does every story need to have a twist? No. Stories can be told with or without a twist. A twist is great if it makes sense during a particularly revealing section, but it’s not required. The problem with twists is foreshadowing… which is a very subtle art. If you foreshadow too hard about events to come, people will see your twist(s) coming way in advance, which ruins the setup. If you fail to foreshadow at all, the twist may not have enough impact and may even seem confusing. Planning your novel for a revealing twist can be difficult. Planning is important here. But, so is….

Feedback

It is important to get feedback on your novel. Let someone read your novel and give honest criticism and feedback. If you include a twist, understand your advanced reader’s comments about that twist. You’ll want to know if they guessed it way in advance and, if they did, what you might do to tone down what led them to that conclusion early.

You want to remain in control of your reader’s thoughts about the characters and story all along the way. You don’t want them jumping to conclusions about your story in advance. Have the reader unfold the story as it’s written and don’t give them too much information that could lead their thinking astray or draw early conclusions. If you’re writing a mystery novel, you always want to keep your reader guessing throughout. In fact, you might want to squash any conclusions they might reach too quickly. That way, if your reader jumped to an incorrect conclusion, you can unfold the story and immediately tell them that their conclusion is wrong. Basically, keep the reader on their toes. Don’t let them second guess your novel’s conclusion halfway through the book.

Feedback is your answer. Let people read your novel in advance and be prepared to edit your novel in ways that reduce such conclusion jumping and improve the overall storytelling.

Wildfires and Bestsellers

Let’s return to original question that began this article. Luck is ultimately your answer. While you can write your best novel with your best situations, the novel may still fall flat with readers. Publishers understand this. Authors, likewise, need to understand this. You can’t know how the public (or critics) will respond to your novel.

Some of the best series didn’t start out as bestsellers. It took time for the wildfire to grow. The Harry Potter series is a good example. The first two novels did respectable sales, but it wasn’t really until the third novel released that the viral wildfire started. At that point, her books flew out of the stores with each successive release. It might take two or three entries into a novel series before such wildfires begin. Even still, there are plenty of novel series that do not get that level of attention. They do respectable novel sales, but they don’t get anywhere close to the magic of Harry Potter.

Don’t go into a writing a novel expecting a wildfire. Go into writing a novel to tell your story… to let other people read about your characters and situations. If it grows into a wildfire and becomes a bestseller, then all the better. But, don’t go in expecting this outcome. Instead, focus on the novel and in low expectations of sales. If it does better than you expect, great. If it doesn’t, you aren’t disappointed. You can’t force luck. It either strikes your novel series or it doesn’t. Because such luck is extremely rare and fickle, you can’t expect it. You can hope for it, a little… but with tempered prudence. Again, don’t go into your novel’s release expecting viral things to happen.

Amazon

A discussion about writing and selling books wouldn’t be complete without discussing Amazon. Sure, Barnes and Noble still exists as a brick-and-mortar book retailer. And, there are other physical book sellers to consider. But, Amazon can ultimately make or break your book single-handedly. It is such a large seller of books today that if you don’t leverage Amazon to sell your book, you can’t really make your book a success. Amazon is, in fact, critical to your book’s success. And, so is Amazon’s review system. Amazon’s review system drives its recommendation engine. You’ll want to encourage your readers to review your book on Amazon. Many avid readers need little prompting, but by getting more and more reviews, Amazon is more likely to recommend your book to its customers.

Apple is also a digital book seller, so you may want to leverage them, but to a much lesser degree. They aren’t nearly as big as Amazon, but your publisher should ensure all such digital book sellers like Google Books, Apple, Kobo (the remnants of Borders) and several other smaller digital sellers are supplied with digital copies to sell.

Having a publisher on your side is critical to ensure that your book is distributed as widely as possible. Only a publisher can ensure your novel gets the wide treatment that’s required for it to become a bestseller. Trying to self-publish, you simply don’t have the level of resources needed to make this a reality. A publisher does. This is why a publisher is important to your success.

A publisher will ensure your book is distributed not only through Amazon, but through all other necessary book outlets to ensure your book has the widest exposure and distribution possible to help your book achieve that coveted bestseller ranking.

Publisher?

Publishers are both a blessing and a curse. They are a necessary presence in the book industry. They help authors get their words into the hands of avid readers… readers who can then turn the book into a bestseller. Publishers help you refine your book’s content into the best that it can be, but they also ensure that your book will hit the shelves in all of the necessary places… both physical and digital.

The difficulty with publishers is not to get burned. Publishers will take a cut of your book’s profits to cover their expenses. Those expenses include their salaries, their office rents, printing of the book itself, advertising and so on. Getting a “book deal” means signing away some of your book’s profits to the publisher to help them stay in business. This means you’ll get far less profits from selling the book than you might realize. Oh, you’ll get some money for each copy sold, but don’t expect much. Most of that money goes back to the publisher to keep their lights on, offices open and staff employed. That’s the bane of using a publisher.

On the other hand, self-publishing means you get to keep 100% of the profits. But, good luck in getting your novel printed and into the physical stores like Target, Walmart and Barnes and Noble yourself. Getting that far would be difficult, if not impossible. That’s not to say you can’t self-publish, but don’t expect to get much industry consideration. Using a publisher, your novel may be considered for prestigious industry awards. Using self-publishing, those awards are almost always off of the table. Getting an industry award can help the viral wildfires burn hotter, thus getting even more copies sold. Using a publisher opens a lot of doors. Self-publishing means more profits, but less doors are opened in the industry.

Publishers are a known quantity in the industry and will do almost everything to see that your novel succeeds. For this investment reason, publishers are extremely picky on which novels and authors they are willing to represent. When they accept an author and their novel into their publishing house, they are taking a risk. That risk could mean an expensive failure. Because publishers want to reduce that risk as much as possible, they only accept limited book types and authors. What this all means is…

Expect Rejection

Publishers are rightly skittish. It’s expensive to publish, advertise and widely distribute a book throughout the country or, indeed, the world. Because of that risk, they only want the best books and the best possible prospects. This means that publisher representatives are extremely picky about what they will accept and when and how they will accept it. Randomly sending your manuscript to a publisher without advance notice, you’re sure to be rejected. In fact, they likely won’t even open the manuscript. Many times they won’t even send it back, even if you include a self-addressed stamped envelope. Instead, they’ll trash it without even opening it. They might or might not send you a rejection letter. If the manuscript was unsolicited, you may not even get a response.

For this reason, it’s a good idea to (once your novel is complete) reach out to publisher editors and determine if they’re interested in your manuscript’s content. You do this in the form of a submission letter. If a publisher’s editor shows interest, then you have an opening. This means you may be invited to send your novel in for review. It doesn’t mean they’ll accept or even read it all, but they might. Reading a full 65,000 word manuscript is not an insignificant amount of time. So, respect the editor’s time they are willing to give you. After all, they’re giving you the length of time it takes to read your book. More than likely, the publisher will reject your manuscript. Expect that you will be writing many submission letters and getting rejections. You’ll need to keep trying until you reach a publisher’s editor who takes interest.

Instead of reading your entire manuscript, an editor might request a detailed synopsis from you. A short description of your novel’s story to determine if it’s something they might have time to read and be able to add to their collection of currently published books. Do whatever the publisher’s editor requests, but don’t be willing to give away the farm. Sure, let them read your novel and give feedback, but know that they are human and as humans, they have opinions. That editor is only one opinion in among many, even if their opinion is that they don’t like your novel.

The Acceptance Rejection

If you get a bite from a publisher, take that as a small win. It doesn’t mean they’ll publish your book, yet. But, it is a hopeful sign. At least they’re talking to you.

Don’t be offended by the opinions an editor might offer you. Simply accept their advice for what it is. You may not agree with their assessment, but at least consider it. If you feel adamant that your book is already in its best possible place and changing it would ruin its current story, yet a publisher’s editor is asking you to make substantial changes in tone and story in your book, you might want to think twice. If you have conviction that your book is already the best it can be, then thank them for their time and move on to someone else. Choose a different publisher. However, you owe it to yourself to at least consider that editor’s advice.

For example, if they offer a suggestion to rework large segments to make the book have a larger emotional impact and potentially appeal to a broader audience, at least consider it. Don’t outright discard their advice. They’ve been in the business for a long amount of time, hopefully, and their advice may have some merit. But, as I said above, don’t fall into spending a large amount of time completely reworking your novel solely on the advice of a single editor… particularly if your rework of the novel doesn’t offer some level of commitment from that publisher. For example, if they’re asking you to rewrite a large section of your novel, you should ensure that the publisher will commit to publishing the book if these changes are made to their satisfaction. It’s a give and take situation. Asking for a time commitment from the author to rewrite should come with at least some strings attached to the publisher. Make sure you get those strings attached firmly.

If they give you advice and then offer no strings and expect you simply to make large changes without even the remote possibility of acceptance, you should view that request with a large amount of skepticism. This is ultimately the acceptance rejection. Instead, you should thank them for their time and suggest that if you do have time to rework the novel, you will resubmit it for review at a later date. Then, go find another publisher accepting manuscripts and submit your original manuscript there. Don’t make the changes to your novel unless you personally think that the suggestion(s) actually will improve the novel in substantial ways or that the publisher is on-the-hook to publish the novel contingent on making those changes. If you commit to making changes for them, they should commit to publishing your updated novel. Get that commitment in writing.

First Time Publishing and Contracts

As a first time published author, however, you are at a disadvantage. In addition to being a new author, a publisher may want to see how business shrewd you are. Sure, you can put words to a page, but can you negotiate? Publishers can take advantage of first time authors simply because the author is “green”. This means because you “don’t know any better” they could ask you to jump through hoops and still not publish your book. Or, they could give you such a small pittance percentage that it doesn’t make sense. Don’t fall into traps like this. If a publisher’s editor seems to be toying with you, but not actually providing any commitments for your novel, again, thank them for their time and move on. Don’t allow them to take advantage of your supposed greenness in the publishing industry.

Instead, use Google and try to learn as much about the protocols of getting your novel published as you possibly can. If they offer you a contract, read it thoroughly and understand your commitments to it (and the publisher). You don’t want to get trapped into a contract that has exclusivity clauses, pays you a pittance or requires you write 3 books over the next 3 years. If it took you 5 years to write your original book, being able to write a book a year may not be possible for you. This is why you will need to understand contract negotiation. You would then need to either strike that verbiage from the contract or modify it to allow you more time to write any further required novels.

Don’t let your lack of knowledge in publishing and contracts blind you to what the publisher is requiring. Maybe you aren’t even seeking to write further novels? Such a contract means you would be legally bound to produce those novels. Read contracts carefully and understand what they are asking you to do. If you can’t read contracts for  yourself, hire a contract lawyer who can decipher the terms of the contract to you and use that contract lawyer to draft alternative terms that work for you. The publisher may not accept the updated terms, but you can then move on without being bound to that publisher.

Payments

Make sure that any contracts you sign stipulate payment terms. More specifically, how often they will pay you your share of the profits from the sale of your book. Is it monthly? Is it whenever the balance reaches $100? Is it yearly? Is it quarterly? Make sure your payment terms are upheld in the contract. You don’t want to be left in the dark as to when the publisher may cut you a check for your share of the profits. You also need to make sure that the contract terms stipulate the ability to audit sales records from the vendors. Make sure you can call, write or log into a site that will give you updated numbers of your book’s sales wherever it’s being sold. You don’t want to be beholden to the publisher to provide you with accurate statistics. I’m not saying publishers are deceitful, but it’s not out of the realm of possibilities. Make sure you can account for your exact sales from the stores directly and correlate those sales numbers to the amount you have been paid during that period.

Accounting errors happen and you don’t want to be on the receiving end of an accounting error in the publisher’s favor. Nor do you want to have to turn around and sue the publisher for profits they have kept as a result of an “accounting error”. If you have direct access to each store’s sales data, this transparency keeps the publisher honest. They have to provide you with what you are owed. It’s on you to periodically audit and make sure you are getting what you are owed, but the data is there for you to review if you need it.

If you can swing a deal where the stores are paying you directly without going through the publisher, all the better. Middlemen can get in the way and can dilute your payments. However, it’s more likely the publisher will end up paying you the residuals (after they take their cut). You’ll have to negotiate your payments with the publisher and this should be done contractually, not through verbal agreements.

Luck

Coming back around to the original question once again, luck is the biggest factor in whether a book becomes a bestseller. Sure, the content is important. A publisher’s editor, yes, has read many novels and they usually know what story features are most likely to resonate with readers. However, that doesn’t mean that an editor is always correct. They could think that your novel is going to be the next Pulitzer novel, but in fact it barely makes a splash in sales. No one can know what luck has in store. This means that, yes, an editor’s suggestions might be spot on, but it doesn’t guarantee success. It can put the novel on a path towards success, but it can’t guarantee success. Nothing, in fact, can guarantee success of a novel. Luck is one of those fickle things that factors into pretty much any form of entertainment. Whether it’s a movie or a music CD, a video game or a novel. These are all subject to the whims, ebbs and flows of the general population.

If a topic hits at a very salient point in time, it can take the world by storm. Such lightning strikes are rare, but they do happen. For example, Star Wars, Harry Potter and, to some degree, the Marvel universe movies. These became popular by mostly sheer luck and by landing in the marketplace at the right place and the right time. Being in the right place at the right time isn’t something you can guess. It’s a matter of luck. A publisher can help shape your novel into a something that may resemble a bestseller, but it cannot guarantee that luck or, indeed, success. That still requires a certain amount of plain old dice-rolling luck.

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Amazon How-To: The ASIN

Posted in advice, Amazon, shopping, tips by commorancy on May 24, 2019

Amazon-LogoMany thousands of people shop Amazon daily. Did you know that every product at Amazon has a unique identifier? In most stores it’s called an SKU or stock-keeping unit. Amazon’s stock code is called the Amazon Standard Identification Number or ASIN. Let’s explore.

Product Identifiers

Every product stocked at any retailer uses a product identifier to locate that product in its database. In fact, many retailers have their own unique identifiers which are separate from such other identifiers as the Universal Product Code (UPC) or the Industry Standard Book Number (ISBN). In Amazon’s case, its unique identifier is the ASIN, not the UPC. The ASIN is visible on the URL of every product you view on Amazon. It’s a 10 digit code containing both letters and numbers. For example, a pair of cut resistant gloves has the ASIN of B012AFX9VY.

Many store products might have as many as two, three or even four unique identifiers. Books, for example, use the ISBN as an identifier in addition to the UPC code and Amazon’s ASIN. However, stores and online retailers typically use their own product identifier to identify stock in their system. For example, Target’s stock identifier is the DPCI code which goes back to Target’s original days of price stickering or tagging its merchandise with a Department, Class and Item… hence DPCI.

Even the UPC code, which is typically used at the register to ring up items, is simply translated to Target’s, Best Buy’s, Walmart’s or Amazon’s unique product identifier to locate the item and its price in its database.

How is the ASIN helpful?

Knowing the ASIN is useful because this quick identifier allows you to locate to a product on Amazon easily. If you’re on Amazon’s web site, you simply need enter the product ASIN into Amazon’s search panel and it will immediately bring up that item’s listing.

If you’re off of Amazon’s web site and you have the ASIN, you can easily craft a URL that will lead you to Amazon’s product listing in your browser. To craft a functional URL, is simple…

Append the ASIN number to the following URL: https ://amzn.com/ASIN … or in the case of these gloves: https://amzn.com/B012AFX9VY.

While that domain may seem strange, Amazon does own the amzn.com domain. This domain is actually intended to be used as a URL shortener for locating Amazon products in combination with an ASIN. Simply by post-appending the ASIN to this much shorter URL, you can feed this into your browser’s URL field and get right to the product’s details, pricing and all of that information. You can also use it on social media sites as a much shorter URL to aid with character limit restrictions.

Product Reviews

Many of us rely on Amazon’s product reviews to know whether the product is worth considering. Many of us also contribute to Amazon’s product review area for the products we purchase, particularly when we feel strongly about the item’s quality (good or bad).

Amazon has recently taken its website backwards in time (before Web 2.0). Amazon’s older editor was much more feature rich than its newest editor.

When writing product reviews, you could immediately search for items right in the ‘Insert Product Link’ area and then insert those product links and place them into your product review. Unfortunately, with Amazon’s recent interface change, Amazon web developers have inexplicably removed the insertion of product links via this former feature. Now, you have to know the product’s ASIN and craft a product link yourself.

Worse, you can only get access to this ‘Insert Product Link’ feature when you’re crafting a new comment on a product reviews, not when creating or editing a new product review. Odd. You don’t even get it when you edit a comment.

Here’s the latest search panel when attempting to insert a product link:

AmazonProductLink

As you can see, it’s odd. I mean, why even change it to this non-intuitive interface? Now you are required to open a new browser tab, go chase down the product using that separate browser tab, copy the URL then come back to this panel and paste it in and hit enter. That’s a lot of extra work which could be done (and was previously offered directly) in this panel. After that, it will either find the product and offer a SELECT button or fail to provide you with anything. And that “http ://…” nonsense is entirely misleading.

You can enter ASIN numbers right in this field and it will locate Amazon’s products from this panel strictly using the ASIN only, even though it does not indicate this in any way. No need to type in that silly http:// stuff. I’m not even sure why they want you to spend the time to go find and insert URLs here. Why can’t this panel search in Amazon’s product database directly with key words? Ugh.. Oh Amazon, sometimes I just don’t get you and your want to be obtuse.

Creating / Editing Product Reviews

Let’s move on. The new product review editor no longer offers a facility for inserting product links via a search helper tool. It’s simply gone. Poof. Nada. However, you can insert them if you happen to know the format, but you’ll have to manually craft them using the ASIN or ISBN.

If you’re wanting to add product links to your review, you have to now do it ALL manually. I’m entirely unsure why Amazon’s web development team decided to take this odd backwards step in its user interface, but here we are. You would think Amazon would be pleased to have people hawking additional products in their product reviews, but based on this step backwards, I’m guessing not. Either that, or someone at Amazon is clueless… maybe it’s a bit of both? *shrug*

Crafting Product Links in your Product Reviews

When you’re writing a product review and you realize you’d like to insert one or more product links into your review using the completely idiotic ‘new’ (and I use the term ‘new’ very loosely) and far less intuitive editor, you’ll need to craft them yourself.

The format of an Amazon product link is as follows:

[[ASIN:B012AFX9VY The Product’s Description Here]]

Example:

[[ASIN:B0792KTHKJ Echo Dot (3rd Gen) – Smart speaker with Alexa – Charcoal]]

The format of the product link is:

[[ID_TYPE:ID_NUMBER PRODUCT_DESCRIPTION]]

where

ID_TYPE = ASIN, ISBN or any other product identifier which Amazon supports
ID_NUMBER = The product’s unique identifier, like B012AFX9VY
PRODUCT_DESCRIPTION = The description of the product with spaces

Once you create a product link, you can use it in place of words and it will show a clickable link. Take note that there’s no space after [[ or before ]]. For example:

This product offers you two pairs of [[ASIN:B012AFX9VY Black Stainless Steel Cut Resistant Gloves]] for use in the kitchen.

once published, the sentence should translate to…

This product offers you two pairs of Black Stainless Steel Cut Resistant Gloves for use in the kitchen.

Questionable Changes

Because Amazon seems intent on sabotaging and gutting its own web user interface at the expense of important and useful features for shoppers, it’s possible that such product links may no longer function at some point in the future. You’ll want to try this out and see if this tip works for you. If it doesn’t work, it’s very possible that Amazon no longer allows product links inside its reviews. However, they are still available as of this writing. If you find that product links no longer work, please let me know in the comments below.

However, the https ://amzn.com/ASIN should continue to work unless Amazon loses or dumps this domain. Note that this feature doesn’t work when using https ://amazon.com/ASIN. Amazon’s primary domain of amazon.com is not set up to handle short ASIN link syntax. You’ll need to use the amzn.com domain instead.

If this information helps you, please leave a comment below. If not, then please leave a comment below and let me know that, too. Happy shopping and reviewing!

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Amazon’s “Not Helpful” Button Missing?

Posted in Amazon, business, politics, reviews, shopping by commorancy on April 13, 2019

A Reddit user posts that the “Not Helpful” button is missing from Amazon’s reviews. Several other commenters had stated that the button was still there for them. Let’s explore.

Not Helpful is actually not helpful

Amazon has been undergoing changes to their older review system. The first was to remove their discussion boards. Because Reddit really does discussion boards better, there was really no need for Amazon to keep their own. As a result, Amazon Discussions disappeared.

In addition to the removal of Amazon Discussions, Amazon decided to revamp their review system to be more useful. I’d personally complained several times about the “Not Helpful” button.

Why is the “Not Helpful” button not helpful? Because the only thing that button ever did is “downvote” a review in Amazon’s relevance sort. This means that those reviews that received the most helpful votes with the least not helpful bubbled to the top of their relevance sort. Effectively, the “Not Helpful” button was only used as a way for users to move reviews down in the relevance sort.

What ultimately came out of that was…

Abuse

With every system built, someone (or many someones) will find a way to abuse and game the system. The “Not Helpful” button became a target for abuse on Amazon. Instead of being used for the intended purpose of marking a review as not helpful, it became a target to screw with Amazon’s relevance sort and its “recommended” reviews for the product. For example, Amazon has two reviews it places into the top of its review area:

  1. Most Helpful
  2. Most Critical

These two reviews are at the very top above all other reviews. These are coveted positions. People want their review in that spot. To get another reviewer’s review out of either spot, a person (or many persons) would need to mark the review as “Not Helpful” (thus asking their friends to do this too). Over time, salty reviewers learned they could knock these reviews not only out of these two coveted spots, they could also lower their relevance scores and raise their own reviews up, potentially into these coveted positions.

As I said above, if there’s a way to game a system, people will find it and abuse it… and abuse the “Not Helpful” button they did. It took Amazon years to realize this problem, but it seems that Amazon finally understands this problem and has now removed “Not Helpful” from its interface.

Complaints

I’ve complained to Amazon several times over the years regarding the “Not Helpful” button. Not only did it not provide any actual helpful information to those reading reviews, the only thing it did is send high quality reviews to the bottom of the relevance list because of salty Amazon reviewers… people who just couldn’t stand to see a high quality review shown above their lower quality review. People figured out they could game the review system by getting their friends and coworkers to mark certain reviews “Not Helpful” and knock them down in the relevance list.

There was only one situation where “Not Helpful” didn’t have much of an effect. That was on Amazon Vine reviews. For whatever reason, if you’re part of Amazon Vine, pressing “Not Helpful” on Amazon Vine reviews didn’t do very much. I believe that Amazon intentionally weights Amazon Vine reviews much, much higher than a standard review. These reviews don’t get as much of a “ding” against them if someone presses “Not Helpful”. The Vine reviews always seem to get top placement in the relevance sort no matter what other people mark or say against them.

With regular reviews, the “Not Helpful” button just didn’t achieve what it was intended to achieve. It also didn’t give a review reader any useful information about that review. This button was only intended to help sort reviews with, supposedly, the most helpful at the top of the relevance sort. In fact, because users ended up gaming the “Not Helpful” button, the relevance sort actually ended up pointless as many of the best reviews actually ended up way down the relevance list.

I also complained about this problem to Amazon, but that complaint was also summarily ignored.

Amazon has Awoken

It’s taken years, but Amazon has finally realized the error of the “Not Helpful” button. Not only does Amazon no longer show “301 people out of 455 found this helpful”. Now Amazon simply shows “301 people found this helpful”. There was no reason to show the “Not Helpful” clickers… especially now that the “Not Helpful” button is gone.

If Amazon had forced the “Not Helpful” clickers to justify their click by requiring a comment on the review, that that would have actually been much more helpful. As review readers, we need to understand valid reasons why someone clicked “Not Helpful”. The only way to do that is by writing a comment. If a “Not Helpful” clicker chooses not to write a comment, then they don’t get their “Not Helpful” click counted. It’s only fair.

Unfortunately, that opens a whole new can of worms. Even if Amazon forced the “Not Helpful” clickers to write a comment, they could have written a garbage response and then deleted it just to get past that requirement. That’s also “Not Helpful”. It’s also a can of worms that Amazon couldn’t easily solve. They’re a retailer, not a technology company. Some efforts like this simply go over Amazon dev’s heads.

Instead, Amazon awoke and realized that it was simpler to remove the “Not Helpful” button and avoid the entire relevance engine gaming problem. It’s a very late fix in coming, but it’s still a much welcomed change. Gaming a review system is not the reason for that button’s existence. Reviews exist to inform potential buyers of problems they might encounter by purchasing that “thing” (whatever it is).

Review Snobs & Trolls

In any system that you create, there will be those “snobs” (and trolls) who believe that they know better about that system than anyone else. In reality, Amazon’s reviews are fair game in any way that they’re written. This includes pricing problems, listing problems, seller problems, shipping problems, customer service problems, packaging problems, purchasing problems and, yes, it also includes actual product problems.

A review should be about ANYTHING product related including Amazon’s handling of that product to you. Amazon doesn’t like reviewers (and it is now against Amazon’s terms and conditions) to write disparaging remarks against how Amazon handled the shipping, packaging and so forth of the items you purchase. Instead, if there’s a problem in the Amazon area, they don’t want that information in the review. Amazon wants you to contact their customer support team and lodge that complaint there, not write it in the review.

If you do place such a remark in the product review, your review is not likely to be published. Even Amazon is getting its own snobbery into its own review system. However, so long as you follow Amazon’s own snobbery rules regarding its review system, you’ll be fine.

That doesn’t mean you’ll be fine against the Amazon review trolls…er, snobs. These are the folks who feel the need to either report the review or leave a nasty comment regarding the content of the review. I’ve read many reviews that are not only articulate, but also have quite valid comments regarding the product. The reviews are quite apropos and definitely relevant. Yet, there’s inevitably some review snob who believes the review didn’t live up to their own snobby ideas about what a review should contain. To those folks I ask, “Didn’t your mother ever teach you that if you can’t say something nice, don’t say anything at all?”

Too many of these review snobs still exist on Amazon. As a blog writer, I typically write long, but concise reviews of products I purchase from Amazon. Many people don’t seem to like my longish reviews. Instead of refuting any of what I’m saying, they pick out one tiny little thing (a thing that makes no sense when taken out of context) and then write a complaint comment (and when the “Not Helpful” button existed, they would also press it). I could even swear that there were the same people trolling my reviews and intentionally marking them as “Not Helpful” so they can keep their reviews high in the relevance area.

Considering the length of my reviews, the depth and detail at which I discuss the product(s), how it works and my dissatisfaction with whatever parts didn’t work, they ignored all of that and focused on their own out-of-context remark. These are the very definition of “Review Snobs”. These are the folks who do not belong on Amazon and definitely need to have their review comment ability revoked. If Amazon offered a user blocking system, I’d have blocked these folks ages ago. If I could delete their comments from my review, I’d have done so. In fact, I have intentionally deleted my review and reposted it to get rid of some awkward and stupid comments.

It’s entirely a waste of my time to justify what I wrote in my review to some random “review snob” just because they feel the need to intentionally take something out of context. The review is there. Read it, understand it, learn from it. Don’t argue with me about some perceived injustice in my review that simply isn’t there.

Fan Boys & Girls

Unfortunately, far too many people are fans.. well, “fanatic” is more the correct word. And with fanatics comes fanatical behavior. That’s exactly what you get on Amazon. If I review the latest Britney Spears album and give it two stars and a rather scathing review, I guarantee some of these fanatical fans will come out of the woodwork to justify how “great” that album is… and how could I give it two stars?

Don’t question someone else’s opinion. With music and movie reviews, it’s all subjective opinion. You either like it or you don’t. Don’t come to someone else’s review and try to sway them to your belief system. That’s not how Amazon’s reviews work. Amazon’s reviews are always intended to be a mix of both high rated and low rated reviews. The intent is to allow people to state the things they liked and didn’t like about that “thing”. Trying to sway everyone to raise their rating isn’t the point of the review system. In fact, I’d like it if Amazon would let reviewers disable comments on reviews.

I should also mention that, in the case of Britney, instead of just talking about the beats or her singing abilities, I also discuss the production quality, the recording quality and even how the music was mastered. These fall under what I consider objective criteria. An album is professionally produced or it isn’t. An album is professionally mixed and mastered or it isn’t. An album is cohesive track to track or it isn’t. There’s lots of objective criteria about an album that can be heard in the tracks. Sure, the songs themselves are subjective, but the production of the album is most definitely chock full of objective criteria which is easily described.

With other products, like foods or kitchen gadgets or even toys, you can judge these by objective standards, also. For a gadget like a can opener, you have to ask, “Does it open a can?” Then you ask, “Was it easy to open the can?” Some can openers just work, others are a hassle. If the can opener breaks after the second use, then objectively the product was poorly constructed. These are all bits of information that should make its way into a product review. With a kitchen gadget, you have fewer fanboys and fangirls waiting out there for your review. For the latest Britney Spears album or the latest EA video game, you have lots of fanboys and fangirls waiting with baited-breath for those reviews to appear so they can be torn down.

It doesn’t matter if it’s a one star or five star review, these fanboys and fangirls will tear down anything. If it’s a one star review, it’ll be torn down because “nothing they like is ever one star”. If it’s a five star review, it’ll be torn down as “Fake”. Even something as simple as not having the “Verified Purchase” next to it is enough to mark a review as fake.

Verified Purchase

Amazon marks purchases made directly with Amazon as “Verified Purchase”. This signifies that the purchase was made through Amazon. Yet, Amazon allows you to review any product without having purchased it from Amazon.

For example, you can purchase the Amazon Dot, Amazon Kindle and other Amazon electronics from Best Buy, Target and other retailers. Yet, if you leave a review on Amazon having purchased these from a brick-and-mortar store (other than Amazon), you won’t get the “Verified Purchase” label. However, the review snobs come out of the woodwork without this label making it one of the first comments on a review. They claim you didn’t actually purchase the item at all. So then you’re reviewing without having purchased? I call BS on that. Are these people so stupid to think that Amazon is the only place where you can buy an Echo Dot or Kindle?

I’ve purchased many items from retail stores, including Echo Dots without purchasing it through Amazon. That doesn’t make my purchase or review any less valid. Sure, I should leave a comment on Best Buy’s site if I buy it there, but I also have an obligation to leave a comment on Amazon’s site for any Amazon-made product I purchase. Even if it’s not an Amazon product, Amazon purchasers need to know what they might be in for if they purchase the product through Amazon and it’s particularly bad.

Amazon Reviews

To come full circle, I’m happy to see that Amazon has finally done away with the useless, unnecessary and abuse-worthy “Not Helpful” button. It had no place in Amazon’s review system and served no purpose other than to allow review snobs to game the review system. That’s not a user’s call. Amazon should be the call of which reviews get moved to the top of the pile and which don’t. The “Helpful” button should only be one in many metrics used to move a review to the top of the relevance list.

If you don’t like a review, leave a comment and leave it at that. Not marking a review as “Helpful” is the same as formerly marking a review as “Not Helpful”. Simply avoid the review entirely if you don’t like what was written or leave a constructive comment on why you think the review is misguided.

Review systems, including the one at Amazon, are there to let you read a user’s experience and make a determination whether that product fits with your needs. It’s not there for you to argue with the review author over some perceived injustice. If you don’t like what was said, write your own review… or write a blog article.. or report the review to Amazon. Amazon doesn’t need review snobs running around trying to sway review authors into someone else’s way of thinking. Simply give that idea up. You can’t sway a review author’s mind with a few sentences in a comment.

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Apple Music on Amazon Echo via Alexa

Posted in Amazon, Apple, howto, music by commorancy on December 17, 2018

AppleMusicThis one’s a quickie. Let’s explore.

Apple Music and Amazon

Apple has recently begun expanding its reach of Apple Music onto non-Apple devices. First was Android. Now, Apple Music has come to Amazon’s Alexa virtual assistant on the Echo, Dot and other Alexa enabled devices. Of course, you’ll also need to subscribe to Apple Music to take advantage. Personally, I find Amazon’s digital music selection a bit lacking when compared to Apple’s catalog… part of the reason I chose to buy into Apple Music instead of Amazon Music Unlimited.

That’s not to say Apple Music is in any way perfect. There are plenty of artists who don’t publish digitally on Apple’s or Amazon’s platforms. For these artists, Apple offers a solution. Amazon doesn’t.

Unlike Amazon, who recently shut down the ability to upload songs into its platform, Apple Music allows iCloud upload for sharing music not found on iTunes between all of Apple’s devices. This means that even if you can’t find the song on Apple Music, you can buy a CD, rip it and then upload it to the iCloud platform for sharing and download on all of your devices. You can even buy it digitally, if you can find it, import it into iTunes and upload it for all of your devices.

I actually liked this feature on Amazon before they shut it down this summer. This is other half of the reason I have chosen Apple Music over Amazon Music Unlimited. I have a number of artists in my personal catalog that do not exist on Amazon or Apple’s platforms. I still want to be able to listen to these songs on all of my devices and have them in my Apple playlists. Apple’s iCloud sharing works perfect for this purpose. Amazon no longer has a solution for its Amazon Music Unlimited platform.

If you have music outside of Amazon Music Unlimited platform, you’ll have to figure out some other way to listen to it. You won’t be able to listen to it via Amazon Music Unlimited or by asking Alexa to play it… though, you can play it on your Echo by using your Echo as a Bluetooth speaker.

Installing Apple Music on Alexa

AppleMusic

  1. It’s really simple to enable this. Launch a browser to alexa.amazon.com (intentionally not linkified, select it, right click and then “Open in a new tab”) and login. You can also perform this setup from the Alexa app on your phone or tablet.
  2. Once logged in, click Music, Movies and Books from the left panel. It doesn’t matter which device is currently selected as this skill applies to all devices, but make sure the device can play music.
  3. Scroll down under Music and look for Apple Music and click it.
  4. If you’re in a browser, a new tab will open and take you to an Apple login & password screen.
  5. Log in with your Apple ID. Once logged in with your Apple ID, you’ll need to allow linking between Amazon Alexa and Apple Music.
  6. Done. Time to play some music!

Asking Alexa to play Music

To play music, simply ask Alexa like, “Alexa, play the playlist Fallout 76 Modern Radio on Apple Music” or “Alexa, play the song Pistol Packin’ Mama by Bing Crosby on Apple Music.”

If you leave off the “on Apple Music” statement, Alexa assumes you want to play the song via Amazon’s digital music platform such as Prime Music or Amazon Music Unlimited. Don’t forget to say this.

Alexa will respond by telling you that the song or playlist is playing via Apple Music. Keep in mind that this is a new skill for Alexa from Apple. This means that Apple may not yet have all of the bugs worked out. Expect some problems, particularly if you’re trying to use multiple Dots or Echos to produce stereo. Apple will get all of this worked out, but it may not work perfectly for a while.


Third party Alexa enabled devices, such as Sonos, may not yet support the Apple Music skill. If your device isn’t yet supported, contact your device manufacturer and ask when the skill will be supported. Amazon’s own devices should all work fine.

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Amazon Echo: What is it?

Posted in Amazon, business, cloud computing by commorancy on June 20, 2015

Amazon EchoWhat is Amazon Echo?

It’s an approximately 10″ flat black cylinder with reasonable quality speakers, an led ring around the top, a voice recognition system and a remote. While that may seem a little simple, these are the fundamental pieces that matter.

If you’ve ever used a Roku, a smart TV, Amazon Fire TV or an Apple TV, then you pretty much know what Amazon Echo is (minus the speakers). Except, Amazon Echo is intended to be used with audio programs (i.e., news radio, podcasts, music, prime music, weather radio, audiobooks, speech synthesis for reading articles, etc). Anything you can imagine with audio, the Amazon Echo would be the perfect companion. What Apple TV is to movies, Amazon Echo is to audio programs.

In addition to the Alexa audio assistant (like Siri), with a web, tablet or phone app, you can completely control your Echo with the Echo companion app. There is so much that is required by the app, you really can’t get along without it. In fact, you need the app to hook up the Echo to the WiFi which also asks a series of questions about how it will be used. So, if you don’t have a phone, tablet or computer browser, good luck setting up your Echo.

And no, you don’t need to own an Amazon tablet. You can use an iPhone, iPad or any other Android tablet or phone. In fact, you can even use your computer’s browser. Because the Amazon Echo is hooked to the Amazon eco-system, you will also need an Amazon login and password. But, you likely already have this since you purchased the Echo with it. But, if you’re planning on giving it as a gift, the person you are giving it to will also be required to have all of the above. So, Amazon Echo is probably not the best gift idea for those who are not computer savvy or those who choose not to be connected. Remember that this is first and foremost a cloud player device. The faster the speed of the internet connection, the better Echo will work.

Is the Amazon Echo useful?

That’s a good question. If you’re someone who listens to radio programs or other audio programs like podcasts, then perhaps. Though, keep in mind there are some severe limitations in what you can do with the Amazon Echo. For example, the partners Amazon has chosen for its ‘audio channels’ are limited to Pandora, iHeartRadio, TuneIn and Audible. So, like Apple TV has limited video channels, Amazon Echo also has severely limited audio channels. Because of the audio partner limits, you really get a very small selection of content. For example, if Amazon had partnered with Sirius radio, there would be a whole lot more programming choices. Or, for that matter, partnering with Muzak, Soundcloud, Rhapsody, YouTube audio, Last.fm or other audio partners, I would say there would be much more choices in audio. Until then, Echo is nice but somewhat a novelty.

Alexa vs Siri

Alexa clearly has a better voice than Siri. But, other than the voice choice, the functionality is about the same. Like Siri, Alexa has easter eggs, knows what she knows, but what she knows is very very limited. So, don’t expect to be able to ask Alexa complex questions. To activate Alexa, you simply say the key word ‘Alexa’, suffixed quickly by what you want her to do. For example, ‘Alexa, set volume to 5’. Alexa is always listening for the keyword. Once you say the keyword, Alexa will begin listening for your command.

Wording matters with your sentences or Alexa gets quickly confused as to what you’re asking. For example, there’s a difference between asking ‘Alexa, play Frank Sinatra Songs for Swingin Lovers’ or ‘Alexa, play Songs for Swingin Lovers by Frank Sinatra’ or ‘Alexa, play the album Songs for Swingin Lovers by Frank Sinatra’. The shorter you tend to phrase your request, the more likely Alexa is to do the wrong thing or become confused and do nothing. Echo sometimes hears a phantom keyword and activates.

There are many times when you ask Alexa to do something that instead of responding with ‘Okay’ or some affirmative voice response, the led ring at the top flashes in a ‘special way’. So, we’re left to try and decode the R2D2 led responses from the Echo. Instead, I personally believe Alexa should affirmatively or negatively respond to every voice command. Unfortunately, she doesn’t.

Oh, and no, there is not yet a way to change the voice to a male or some other alternative voice. Though, you can change the wake-up word. So, it doesn’t have to be ‘Alexa’.

Alarms, ToDo Lists and Shopping

It is to be expected that you can shop for music through the Echo. So, if you ask Echo to play something that leads to samples, you can buy the song that’s playing. This will then be put into your library for future playback.

You can set up to 1 alarm and up to 1 timer. This means you can set an alarm for wakeup, but you can’t have two alarms. So, if you have a spouse or partner, you can’t have your own alarm and they have one set for a separate time. That won’t work, yet. If you want to time down two different things (important while cooking), you can’t do this either. It supports only one timer.

When the alarm or timer goes off, the audio noise it makes is limited to an internal sound only. Even though you have access to Prime music and radio, you cannot set the timer to use one of those audio sources. So… limited. There are also other limits.

There is a ToDo and Shopping list that you can ask Alexa to manage. You can say, ‘Alexa, add bananas to my shopping list’. When you open the Echo app, you will have your shopping list with you in the store. You can also remote control the Echo app as long as you have Internet on your phone. So, if you have a cat and you like to leave music playing, you can set up playlists, turn the volume up or down, change the music or shut it off.

Music

This is probably where the Echo shines its brightest. With its two speaker system, the audio is bright and vibrant. Not quite as nice as the Bose Soundlink Mini, but the sound is acceptably full and rich for the cylinder design. Unfortunately, it also has no stereo and it needs it. Amazon needs to offer a companion cylinder connected by bluetooth to offer full rich stereo sound. In fact, it could offer several BT connected cylinders to offer 5.1 or 7.1.

Beyond the sound quality issues, having access to Prime music is a necessity here. If you aren’t a Prime member, you really can’t take advantage of what Echo offers. If you do have Prime, then you get access to not only whatever you’ve purchased or uploaded to Amazon’s cloud player, you also get access to the full Prime music library. Still, Amazon’s Prime library is limited. It seems to have a lot of classic rock choices, but not all of it. So, while it has Fleetwood Mac and the Eagles, it doesn’t have Supertramp, for example.

Though, Autorip is your friend with Echo. If you buy a CD with Autorip, it automatically becomes available on the Echo as soon as you’ve paid. However, if you purchase a CD at Target and rip it, you’re limited to 250 uploaded songs unless you pay Amazon an additional $25 a year for 250,000 song uploads.

Audiobooks

If you are a big Audible.com consumer, then you have a distinct advantage with the Echo. You can listen to all of your audio books right on the Echo. If your library is vast, you’ll immediately have a lot of content available to you. In hindsight, I should have been buying audio books when offered with my Kindle purchases, but I never really had any way to play them. With Echo, that’s changed. I will definitely consider audio books in the future.

Kindle Support?

In short, no. There is no support for Alexa to read back Kindle book content using Alexa. Alexa would be the perfect companion to the Kindles that do not offer audio voice playback. Considering this is an Amazon product and would be the perfect companion for the Kindle, the integration between Kindle and Echo is non-existent.

Audiophile Quality?

Definitely not. You’re playing streaming music here, in mono no less. So, while the Echo is great for podcasts, news and incidental background music, don’t give up your audiophile gear. Much of the music streamed from Amazon prime has the telltale mpeg haziness. Echo never skips or stutters while playing Prime or library music, so its streaming IO seems quite robust, but it just doesn’t sound high quality. This is definitely not to be considered an HD quality device as it clearly isn’t. So, don’t go into an Amazon Echo thinking you’ll be getting a high quality music experience. The music does sound decent, but it’s not anywhere near perfect.

Though, for news, podcasts and other spoken word programs, the Amazon Echo is perfect for this use.

Speech Synthesis and Browsing

The voice for Alexa sounds great most of the time. However, when reading back a synopsis Wikipedia article, she doesn’t always do a great job. While music is Echo’s strongest area, the article reading is easily one of Echo’s weakest. Instead, of becoming an audio web browser (which is what Echo should become), Alexa only offers page snippets of articles and then encourages you to crack open a browser or tablet and finish reading there. If Echo is going to do this, why bother using Alexa at all? If I can get better results by reading it myself, then Alexa is pointless for this purpose.

Instead, Alexa should provide full 100% article reading. Read me news, wiki articles or, indeed, any other page on the web. If I ask Alexa to browse to Yahoo News, Alexa needs to be able to read article headlines and let me choose which article to read back. Literally, Echo should become an audio based web browser. Echo should set the standard for audio web browsing so much so that Yahoo and Google optimize their pages for audio browsers much like they are now doing for mobile devices.

Kitchen Use?

Echo would be the perfect companion in the kitchen. Tablets and other touch devices are no where near the perfect device in the kitchen. They get dirty and must be touched by dirty or wet hands.  Echo, on the other hand, is the perfect hands-free kitchen companion. ‘Alexa, how do I make Beef Stroganoff’. Seems like a simple recipe request, but no. Alexa has no knowledge of cooking, recipes or anything else to do with kitchen chores. This seems like a no-brainer, but Amazon made no effort here.

Problems and Crashing

After having unboxed Amazon Echo, it had already crashed within 10 minutes of using it. Not the app, but the actual Echo. The app lost connectivity to the Echo until it had rebooted. Though, I have also had the app crash. So, this first incarnation of the Echo is a little beta still. I’m guessing that’s why they cut the 50% off deal with those who were invited to pick them up for testing. Though, when the Echo works, it does work well.

Improvements

The Amazon Echo could benefit from a number of improvements including:

  • Battery backup
  • Full audio web browsing
  • Games (i.e., chess, checkers, etc)
  • Better interactive integration between Echo and its companion app
  • Satellite interfaces (to use Echo in every room)
  • Stereo audio / Multichannel audio (using multiple cylinders)
  • Audio playback to stereo BT devices (i.e., headphones and speakers)
  • Speakerphone
  • Remote control of Amazon devices
  • Check status of Amazon orders
  • Recipes and general kitchen helper
  • Alexa reading Kindle books
  • More audio channels such as:
    • Sirius Radio
    • Police Scanners
    • Custom podcast URLs
    • SoundCloud and similar sites
    • YouTube Audio
    • Last.fm
    • Spotify
    • MySpace Music
    • Amie Street
    • A much bigger selection of Internet radio stations
    • Archives of pre-recorded news broadcasts

Limitations

This first incarnation of Amazon Echo is quite limited. Echo has about 1/10th of the feature set you would expect to offer a complete experience. For example, it should become an audio web browser. Audio is the next evolution in browsers. Sitting at a computer watching a screen is time consuming. But, using an audio web browser, you could browse the web and work on other things. It’s easy to listen and still focus on other tasks. We do it all the time.

In fact, Alexa needs to be imported into every Amazon device including the Fire phone, Fire tablet line and every other interactive device it makes. While Alexa needs to be on every Amazon device, the use case of Echo and all of the audio channels should still be limited to the Echo.

So, while Alexa exists and works as well as Siri, Alexa is simply the input and output device on the Echo out of necessity. The functionality of the Echo needs to firmly focus on all aspects of audio communication including podcasts, dictation, news programs, web browsing, audio books, cooking, music and more. Alexa shouldn’t be overlooked as the home helper, but not strictly on the Echo. I know that Amazon is planning on expanding the Echo to supporting home automation through such phrases as ‘Alexa, turn on the light’. But, that requires a home automation system that interfaces with the Echo. There are probably other uses just waiting to be explored.

In fact, if Amazon were to put Alexa on every device, you could have a unified Alexa system throughout your home. So, each device could learn the types of things you do regularly and share that among all of the Alexa systems. So, if you frequently ask for a specific type of music, Alexa could offer recommendations for new playlists.

Overall, it’s currently an okay device. Out of 10 stars, I’d give it 4 stars. Amazon compromised just a little too much in all aspects of this device to make it truly outstanding. In fact, Alexa should have had white LED lights on the unit so that it could illuminate the room. It also needs a battery backup so you can still use some of Alexa’s basic functions, like the alarm clock, if the power goes out. The next incarnation of the Echo will likely make up for its current shortcomings.

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