Smart Bulb Rant: Avoid Bluetooth + Alexa Bulbs
Having worked with a number of smart Internet of Things devices (IoT), mostly light bulbs and hubs, I’ve come to learn what works and what doesn’t. Let’s explore.
Smart Hubs
Overall, the smartest value for your money is the purchase of a smart hub with light bulbs, such as the Philips Hue system. Why? These smart hubs use a mesh network that is separate from your WiFi network. These systems also have their own custom iOS apps that allow for extreme customization of colors, scenes and grouping. These hub-based devices also don’t require or consume IP addresses, like WiFi bulbs, but there are drawbacks to using a smart hub based system.
The biggest drawback is that smart hubs require an active Internet connection be available 24×7. When the Internet goes down, the smart devices, including light bulbs, don’t work well or at all. This is where WiFi bulbs typically shine, though not always. Controlling WiFi bulbs almost always works even with the Internet down when the mobile app is written properly. However, some mobile apps must check in with the mothership before enabling remote control features. Which means… the lack of Internet connectivity makes it difficult to control your devices other than manually. The good news is that most of these light bulbs work correctly by using the light switch on the lamp. This means you can still turn lamps on and off the “old fashioned way” … assuming you have electric power, of course.
The second drawback is that these systems are subject to interference by certain types of wireless systems such as some Bluetooth devices, wireless routers and cordless phone systems.
However, to be able to utilize voice control, such as with Google Home, Alexa or Apple’s Siri, this requires the Internet. The same for most smart apps. Though, I have found that Hue’s iOS or Android app can sometimes control lighting even with the Internet offline. However, without the Internet, the hub may perform poorly, work intermittently or fail to take commands until the Internet is restored.
While the Internet is online and functional, however, control of lighting and devices is easy and seamless. Not always so with…
Bluetooth and Alexa
Recently, some IoT LED bulb manufacturers have begun designing and using smart LED light bulbs based strictly on Bluetooth combined with Alexa. These Bluetooth based lights also don’t require or consume IP addresses, unlike WiFi bulbs. After all, Echo devices do support Bluetooth to allow for connecting to and controlling remote Bluetooth devices. The problem is, the Echo’s Bluetooth can be spotty, at best. Mostly the reason that Bluetooth is spotty is that it uses the same frequency as many home cordless phone systems (as well as WiFi routers and other Bluetooth devices). Not cell phones, mind you, but those old 2.4Ghz cordless handsets that sit in a charging base. Because these phone systems burst data periodically to keep the remote handsets up-to-date, these bursts can interfere with Bluetooth devices. Note that this can be major a problem if you live in a condo or apartment where adjacent neighbors could have such cordless phone systems or routers. Unfortunately, these bulbs can end up being problematic not only because of cordless phones.
Likewise, if you live in a large house with a number of different Echo devices on multiple floors (and you also have these cordless phone handsets), the bulb randomly chooses an Echo device to connect to as its Bluetooth ‘hub’. Whenever a command is issued from any Echo to control that light bulb, these devices must contact this elected Echo ‘hub’ device to perform the action. This could mean that the light bulb has hubbed itself to the farthest device from the bulb with the worst connection. I’ve seen these bulbs connect to not the closest Echo device to the bulb, but the farthest. As an example, I have a small Echo dot in the basement and this is the unit that tends to be elected by these bulbs when upstairs. This is also likely to have the most spotty connection and the worst Bluetooth reception because of being in the basement. There’s no way to ensure that one of these bulbs chooses the best and closest device without first turning off every Echo device except the one you want it connected to… a major hassle.
In the end, because the bulb chooses randomly and poorly, you’ll end up seeing ‘Device Malfunction’ or ‘Device Not Responding’ frequently inside of the Alexa app. If you click the gear icon with the device selected, you can see which Echo device the bulb has chosen. Unfortunately, while you can see the elected device, you cannot change it. The ‘Device Malfunction’ or ‘Device Not Responding’ messages inside of the Alexa app mean that the Alexa device is having trouble contacting the remote device, which is likely because of interference from something else using that same frequency (i.e., cordless handsets or routers).
This makes the purchase of any Bluetooth only LED light bulbs an exceedingly poor choice for Alexa remote control. Amazon can make this better by letting the user change the hub to a closer unit. As of now, the Alexa app doesn’t allow this.
Hub based Systems
Why don’t hub based systems suffer from this problem? Hub based systems setup and use a mesh network. What means is that the devices can all talk to one another. This means that instead of each device relying on directly connecting to the hub, the devices link to one another to determine which device in the mesh has the best connection to the hub. When the hub issues commands, it goes the other way. The command is sent down the mesh chain to a better connected device to issue the command to the destination bulb. This smart mesh network makes controlling lights via a hub + mesh system much more reliable than it would otherwise be without this mesh. The Philips Hue does use 2.4Ghz also to support the ZigBee protocol, but the smart mesh system prevents many connectivity problems, unlike these Sengled Bluetooth LED bulbs.
This is exactly why purchasing a Bluetooth-based light is a poor choice. Because these BT light bulbs don’t have enough intelligence to discover which Echo device is closest and has best connectivity and because it cannot talk to just any Echo device, this leaves the light bulb prone to problems and failure.
Sure, these BT bulbs may be less costly than a Hue bulb, but you get the quality you pay for. Alexa’s Bluetooth was not designed or intended for this type of remote control purpose. It’s being sledgehammered into this situation by these Chinese bulb manufacturers. Sure, it can work. For the most part, it fails to work frequently and often. It also depends on the bulb itself. Not all bulb electronics are manufactured equally, particularly when made in China.
If you find a specific bulb isn’t working as expected, the bulb is probably cheaply made of garbage parts and crappy electronics. You’ll want to return the bulb for replacement… or better, for a Hue system / bulb.
Color Rendition
These cheap bulb brands include such manufacturers as Sengled (shown in the photo) … a brand commonly found on Amazon. Because these bulbs are made cheaply all around, but separate from the BT issues already mentioned, you’ll also find the color rendition on these LED bulbs to be problematic. For example, asking for a Daylight color might yield something that ends up too blue. Asking for Soft White might end up with something too yellow (or a sorry shade of yellow). These are cheap bulbs made of exceedingly cheap parts through and through, including cheap LEDs that aren’t properly calibrated.
Asking for Yellow, for example, usually yields something more closely resembling orange or green. That would be fine if Alexa would allow you to create custom colors and name them. Unfortunately, the Alexa app doesn’t allow this.
Whatever colors are preset in Alexa are all the colors you can use. There are no such thing as custom colors inside of Alexa. If you don’t like the color rendition that the bulb produces, then you’re stuck. Or, you’ll need to replace the bulb with one that allows for custom color choices.
Bulbs purchased for a hub based system, like the Philips Hue bulbs, typically offer a custom iOS or Android app that allows for building not only custom colors and presets, but also custom scenes that allow for setting individual bulbs separately, but as a group. The Alexa app wasn’t designed for this granular lighting control purpose and is extremely lean of options. Everything that the Alexa app offers is set in stone and extremely rudimentary for lighting control. The Alexa app is designed as a can-opener, not as a specific tool. It does many things somewhat fine, but it doesn’t do any one thing particularly well.
Purchasing these BT Alexa-controlled LED lights is a poor choice overall. If you want the flexibility of color choices and color temperatures, you buy a bulb system like Philips Hue, which also offers a custom app. If you’re looking for something on-the-cheap but which allows quick control, then a Sengled or Cree or GE smart bulb might fit the bill. Don’t be surprised when the bulb fails to control at all or produces a color that is not what you were expecting. Worse, don’t be surprised when the bulb’s LED driver fails and begins to flash uncontrollably after a month’s use.
Updated Dec 7th after Amazon Outage
Today, Amazon Web Services (AWS) had a severe outage that impacted many different services including Ring and, yes, Amazon’s Smart Home features, including Alexa + Sengled bulbs. In fact, the only system that seems to have remain unaffected (at least in my home) was the Philips Hue system. Alexa was able to properly control all of my Philips Hue lights all throughout the day.
However, Alexa failed to control Kasa, Wemo, Wyze and even its own Bluetooth bulbs like Sengled. Indeed, pretty much most of my lights were unable to be controlled by Alexa throughout the duration of the outage, which was pretty much all day.
Amazon was able to isolate the failure root cause, but it still took them hours to recover all of the equipment needed to regain those services. This failure meant that it was impossible to control smart lights or, indeed, even my Ring alarm system.
Smart lights are controllable by switch. Shutting the switch off and back on will illuminate the light. You can then switch it off like normal. However, that also means that if the switch is off, Alexa can’t control the light. You must leave all lamp fixtures in the on position for the lights to turn on, off and dim by Alexa. If you turn the light switch off, then the smart features are no longer available and the lamp will display “Device is Unresponsive” in the Alexa app.
Failures
In fact, this “Device is Unresponsive” error is the exact failure response I saw throughout the day in the Alexa app during the failure. How does this all work? Alexa is powered by Amazon Web Services servers. These servers store data about your lamps, about your routines, about your Alexa usage and, indeed, about how to control your devices. Almost nothing is really stored on any given Echo device itself. Some small amounts of settings and a small amount of cache are utilized, but only to keep track of limited things for short periods of time. For example, if you’re playing music and pause, Alexa will keep track of that pause pointer for maybe 10-20 minutes max. After that time, it purges that resume information so that the stream can no longer resume.
All information about Alexa’s Smart Home devices is stored in the cloud on AWS. It also seems that state information about the lights (on, off, not responding) is also stored in AWS. When the connectivity stopped earlier on the 7th, that prevented connectivity from Alexa to those servers to determine the state of the information. It also prevented Alexa from controlling those specific devices handled strictly by Alexa. Because Alexa skills seemed to be handled by those servers, Alexa skills were unavailable also.
However, some services, like Ring, are also hosted on AWS. These servers seemed to have been impacted not only affecting Alexa’s interface to those services, but also preventing the use of Ring’s very own app to control its own services. Yes, it was a big outage.
This outage also affected many other servers and services unrelated to Alexa’s Smart Home systems. So, yes, it was a wide ranging, long lasting outage. In fact, as I type in this update, the outage may still be affecting some services. However, it seems that the Smart Home services may now be back online as of this writing. If you’re reading this days later, it’s likely all working again.
Smart Home Devices and Local Management
Using a hub Smart Home system like the Philips Hue hub system can allow for local management of equipment without the need for continuous internet. This means that if the Internet is offline for a period of time, you can still control your lighting with the Philips Hue app using local control. While you can control your lights with your switch, it’s just as important to be able to control your lighting even if your Internet goes down temporarily.
What this all means is that investing into a system like a Philips Hue hub and Philips Hue lights allows your smart lighting system to remain functional even if your Internet services goes down. In this case, Philips Hue didn’t go down and neither did my Internet. Instead, what went down was part of Amazon’s infrastructure and systems. This had an impact on much of Alexa and Alexa’s control over Smart Home devices. However, even though this was true of Alexa skills and Alexa controlled devices, Philips Hue remained functional all throughout.
That doesn’t necessarily mean that investing in a Philips Hue system is the best choice, but clearly in this instance it was a better choice than investing in the cheaper Alexa-only bulbs, which remained nonfunctional throughout the outage.
If there’s any caveat here, it’s that Smart Home systems are still subject to outages when services like AWS go belly up for a time. If you’re really wanting to maintain the ability to control your lights during such outages, then investing in a system like Philips Hue, which seems to be able to weather such outage storms, is the best of all worlds. Unfortunately, the Alexa only Sengled Bluetooth bulbs were the absolute worst choice for this type of AWS outage.
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Rant Time: Apple Music vs Twitter
I know I’ve been on a tirade with the number of rants recently, but here we are. I rant when there’s something to rant about. This time it’s about sharing Apple Music playlists on Twitter… and just how badly this feature is broken. Worse, just how Apple itself is broken. Let’s explore.
Twitter Cards
Twitter has a feature they call Twitter cards. It’s well documented and requires a number of meta tags to be present in an HTML page. When the page is shared via Twitter, Twitter goes looking at the HTML for its respective Twitter meta tags to generate a Twitter card.
A Twitter card comes in two sizes and looks something like this:
Small Twitter Card
Large Twitter Card
What determines the size of the Twitter card seems to be the size and ratio of the image. If the image is square in size (144×144 or larger), Twitter creates a small card as shown at the top. If the image ratio is not square and larger than 144×144, Twitter produces a large Twitter card. The difference between the cards is obvious:
- Small card has an image to the left and text to the right
- Large card has image above and text below
It’s up to the person sharing on Twitter to decide which size is most appropriate. Personally, I prefer the larger size because it allows for a much larger image.
Apple Music Playlist Sharing
Here’s where the RANT begins… hang onto your hat’s folks. Apple’s engineering team doesn’t get Twitter cards…. AT. ALL! Let me give an example of this. Here’s a playlist I shared on Twitter:
What’s wrong with this Twitter card? If you guessed the image is way too tiny, you’d win. Apple doesn’t understand the concept of producing a 144×144 image properly. Here’s the fundamental problem. In iTunes, my playlist image is uploaded with a 1200×1200 size image. This image is well large enough for any use on the net. Here’s how it looks in iTunes, albeit scaled somewhat small:
Note, iTunes retains the full image size, but scales the image as needed. If you look at the playlist on the web, it looks like this with a much larger scaled image:
As you can see, the image scales properly and still looks good even larger. Yes, even large enough to produce a 144×144 image on a Twitter card.
Here’s the Twitter card metadata on that Apple Music Preview page:
meta id="1" name="twitter:title" content="AstroWorld Pioneer by Klearnote" class="ember-view"
meta id="2" name="twitter:description" content="Playlist · 22 Songs" class="ember-view"
meta id="3" name="twitter:site" content="@appleMusic" class="ember-view">
meta id="4" name="twitter:domain" content="Apple Music" class="ember-view">
meta id="5" name="twitter:image"
content="https://is5-ssl.mzstatic.com/image/thumb/SG-S3-US-Std-Image-000001/v4/a2/c6/6f/a2c66fc6-a63b-f590-c6db-e41aebfc327c/image/600x600wp.png"
class="ember-view"
meta id="6" name="twitter:card" content="summary" class="ember-view"
You’ll notice that the text in red above is the piece that is relevant. Let’s look at that image now…
You’ll notice that the playlist image content is centered at 213×213 pixels in size centered in a light grey box that’s 600×600. Yes, that thick light grey border is part of the image. This is actually how the image is being produced by Apple on their servers. That would be okay if the image were scaled to the full 600×600 pixels. Unfortunately, it isn’t. Twitter will scale any image to its preferred size of 144×144 pixels for small Twitter cards. Here’s what a 144×144 image looks like when scaled by WordPress:
Small, but reasonably clear. Here’s Twitter’s crap scaled and unreadable version:
I have no idea what Twitter is using to scale its images, but it looks like absolute trash. The bigger problem isn’t that Twitter has scaled this image down, it’s that Apple has provided Twitter with such an already small and crap looking playlist image. Why have a 144×144 image if you’re only going to use 1/9th of the entire space? Apple, why wouldn’t you not want to use the entire 144×144 image space to make the image look like this:
That sized image would make the Twitter card look like this…
… instead of this absolute shit looking card…
How the Mighty Have Fallen
Apple used to be a well respected company who always prided itself on doing things correctly and producing high quality products. Today, they’re a shadow of their former selves. Producing products as crap as this only serves as a detriment to all of the other products they now offer. It’s clear, Apple Music is an afterthought and Apple seems to have only one engineer assigned to this software product… maybe none.
It’s also clear, Apple doesn’t respect the standards of anyone, not even themselves. I consider this absolute crap attention to detail. Seriously, who wants their images to be scaled to the point of being unreadable? No one!
Yet, when I called Apple Support to report this issue, I was told, “This is expected behavior”. Expected by whom? Who would ever expect an image to be scaled the point of nonrecognition? No one. If this is the level of software development effort we’re now seeing from Apple, then I don’t even want to think what corners are being cut on their hardware products.
What’s next? Apple watches catching on fire and exploding on people’s wrists? Phones taking out people’s ears? If I can no longer trust Apple to uphold the standards of high quality, then the mighty have truly fallen. There is no hope for Apple no matter how much crap they try to peddle.
Apple, Hear Me!
If you are serious about your business, then you need to be serious about all aspects including offering high quality products, services and features. This goes all the way to playlist sharing on Twitter. My experience with dealing with Apple in this matter was so amateur, including the way Apple Music itself is being handled, why should I continue to use your products? Give me a reason to pay you $99 for such shit service! Seriously, in addition to the above, I’m also finding what appear to be bootlegged music products on Apple Music and yet you’re pawning it off as official releases?
And as suggested by your representative, why should I contact Twitter for this issue? Twitter’s features work properly when provided with the correct information. As has been stated for years in software engineering, “Garbage In, Garbage Out”. It is you, Apple, who are providing Twitter with garbage information. It’s not a Twitter problem, it’s an Apple problem. Also, because this is an Apple engineering problem to solve, why should I contact Twitter on Apple’s behalf? I don’t work for you. You need to have YOUR engineering team contact Twitter and have them explain to you the errors of your ways.
This is just the tip of the iceberg here. There’s so much wrong at Apple, if you continue to entrust your family’s safety into Apple’s products, you may find one of your family members injured or dead. Apple, wake up and learn to take quality seriously.
The next time you are shopping for a computer or a watch device, you need to ask yourself, “Do I really trust Apple to provide safe choices for me or my family?”
Apple has now officially and truly reached the level of shit!
Broken Apple Image credit: The King of The Vikings via DeviantArt
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Amazon Echo: What is it?
What is Amazon Echo?
It’s an approximately 10″ flat black cylinder with reasonable quality speakers, an led ring around the top, a voice recognition system and a remote. While that may seem a little simple, these are the fundamental pieces that matter.
If you’ve ever used a Roku, a smart TV, Amazon Fire TV or an Apple TV, then you pretty much know what Amazon Echo is (minus the speakers). Except, Amazon Echo is intended to be used with audio programs (i.e., news radio, podcasts, music, prime music, weather radio, audiobooks, speech synthesis for reading articles, etc). Anything you can imagine with audio, the Amazon Echo would be the perfect companion. What Apple TV is to movies, Amazon Echo is to audio programs.
In addition to the Alexa audio assistant (like Siri), with a web, tablet or phone app, you can completely control your Echo with the Echo companion app. There is so much that is required by the app, you really can’t get along without it. In fact, you need the app to hook up the Echo to the WiFi which also asks a series of questions about how it will be used. So, if you don’t have a phone, tablet or computer browser, good luck setting up your Echo.
And no, you don’t need to own an Amazon tablet. You can use an iPhone, iPad or any other Android tablet or phone. In fact, you can even use your computer’s browser. Because the Amazon Echo is hooked to the Amazon eco-system, you will also need an Amazon login and password. But, you likely already have this since you purchased the Echo with it. But, if you’re planning on giving it as a gift, the person you are giving it to will also be required to have all of the above. So, Amazon Echo is probably not the best gift idea for those who are not computer savvy or those who choose not to be connected. Remember that this is first and foremost a cloud player device. The faster the speed of the internet connection, the better Echo will work.
Is the Amazon Echo useful?
That’s a good question. If you’re someone who listens to radio programs or other audio programs like podcasts, then perhaps. Though, keep in mind there are some severe limitations in what you can do with the Amazon Echo. For example, the partners Amazon has chosen for its ‘audio channels’ are limited to Pandora, iHeartRadio, TuneIn and Audible. So, like Apple TV has limited video channels, Amazon Echo also has severely limited audio channels. Because of the audio partner limits, you really get a very small selection of content. For example, if Amazon had partnered with Sirius radio, there would be a whole lot more programming choices. Or, for that matter, partnering with Muzak, Soundcloud, Rhapsody, YouTube audio, Last.fm or other audio partners, I would say there would be much more choices in audio. Until then, Echo is nice but somewhat a novelty.
Alexa vs Siri
Alexa clearly has a better voice than Siri. But, other than the voice choice, the functionality is about the same. Like Siri, Alexa has easter eggs, knows what she knows, but what she knows is very very limited. So, don’t expect to be able to ask Alexa complex questions. To activate Alexa, you simply say the key word ‘Alexa’, suffixed quickly by what you want her to do. For example, ‘Alexa, set volume to 5’. Alexa is always listening for the keyword. Once you say the keyword, Alexa will begin listening for your command.
Wording matters with your sentences or Alexa gets quickly confused as to what you’re asking. For example, there’s a difference between asking ‘Alexa, play Frank Sinatra Songs for Swingin Lovers’ or ‘Alexa, play Songs for Swingin Lovers by Frank Sinatra’ or ‘Alexa, play the album Songs for Swingin Lovers by Frank Sinatra’. The shorter you tend to phrase your request, the more likely Alexa is to do the wrong thing or become confused and do nothing. Echo sometimes hears a phantom keyword and activates.
There are many times when you ask Alexa to do something that instead of responding with ‘Okay’ or some affirmative voice response, the led ring at the top flashes in a ‘special way’. So, we’re left to try and decode the R2D2 led responses from the Echo. Instead, I personally believe Alexa should affirmatively or negatively respond to every voice command. Unfortunately, she doesn’t.
Oh, and no, there is not yet a way to change the voice to a male or some other alternative voice. Though, you can change the wake-up word. So, it doesn’t have to be ‘Alexa’.
Alarms, ToDo Lists and Shopping
It is to be expected that you can shop for music through the Echo. So, if you ask Echo to play something that leads to samples, you can buy the song that’s playing. This will then be put into your library for future playback.
You can set up to 1 alarm and up to 1 timer. This means you can set an alarm for wakeup, but you can’t have two alarms. So, if you have a spouse or partner, you can’t have your own alarm and they have one set for a separate time. That won’t work, yet. If you want to time down two different things (important while cooking), you can’t do this either. It supports only one timer.
When the alarm or timer goes off, the audio noise it makes is limited to an internal sound only. Even though you have access to Prime music and radio, you cannot set the timer to use one of those audio sources. So… limited. There are also other limits.
There is a ToDo and Shopping list that you can ask Alexa to manage. You can say, ‘Alexa, add bananas to my shopping list’. When you open the Echo app, you will have your shopping list with you in the store. You can also remote control the Echo app as long as you have Internet on your phone. So, if you have a cat and you like to leave music playing, you can set up playlists, turn the volume up or down, change the music or shut it off.
Music
This is probably where the Echo shines its brightest. With its two speaker system, the audio is bright and vibrant. Not quite as nice as the Bose Soundlink Mini, but the sound is acceptably full and rich for the cylinder design. Unfortunately, it also has no stereo and it needs it. Amazon needs to offer a companion cylinder connected by bluetooth to offer full rich stereo sound. In fact, it could offer several BT connected cylinders to offer 5.1 or 7.1.
Beyond the sound quality issues, having access to Prime music is a necessity here. If you aren’t a Prime member, you really can’t take advantage of what Echo offers. If you do have Prime, then you get access to not only whatever you’ve purchased or uploaded to Amazon’s cloud player, you also get access to the full Prime music library. Still, Amazon’s Prime library is limited. It seems to have a lot of classic rock choices, but not all of it. So, while it has Fleetwood Mac and the Eagles, it doesn’t have Supertramp, for example.
Though, Autorip is your friend with Echo. If you buy a CD with Autorip, it automatically becomes available on the Echo as soon as you’ve paid. However, if you purchase a CD at Target and rip it, you’re limited to 250 uploaded songs unless you pay Amazon an additional $25 a year for 250,000 song uploads.
Audiobooks
If you are a big Audible.com consumer, then you have a distinct advantage with the Echo. You can listen to all of your audio books right on the Echo. If your library is vast, you’ll immediately have a lot of content available to you. In hindsight, I should have been buying audio books when offered with my Kindle purchases, but I never really had any way to play them. With Echo, that’s changed. I will definitely consider audio books in the future.
Kindle Support?
In short, no. There is no support for Alexa to read back Kindle book content using Alexa. Alexa would be the perfect companion to the Kindles that do not offer audio voice playback. Considering this is an Amazon product and would be the perfect companion for the Kindle, the integration between Kindle and Echo is non-existent.
Audiophile Quality?
Definitely not. You’re playing streaming music here, in mono no less. So, while the Echo is great for podcasts, news and incidental background music, don’t give up your audiophile gear. Much of the music streamed from Amazon prime has the telltale mpeg haziness. Echo never skips or stutters while playing Prime or library music, so its streaming IO seems quite robust, but it just doesn’t sound high quality. This is definitely not to be considered an HD quality device as it clearly isn’t. So, don’t go into an Amazon Echo thinking you’ll be getting a high quality music experience. The music does sound decent, but it’s not anywhere near perfect.
Though, for news, podcasts and other spoken word programs, the Amazon Echo is perfect for this use.
Speech Synthesis and Browsing
The voice for Alexa sounds great most of the time. However, when reading back a synopsis Wikipedia article, she doesn’t always do a great job. While music is Echo’s strongest area, the article reading is easily one of Echo’s weakest. Instead, of becoming an audio web browser (which is what Echo should become), Alexa only offers page snippets of articles and then encourages you to crack open a browser or tablet and finish reading there. If Echo is going to do this, why bother using Alexa at all? If I can get better results by reading it myself, then Alexa is pointless for this purpose.
Instead, Alexa should provide full 100% article reading. Read me news, wiki articles or, indeed, any other page on the web. If I ask Alexa to browse to Yahoo News, Alexa needs to be able to read article headlines and let me choose which article to read back. Literally, Echo should become an audio based web browser. Echo should set the standard for audio web browsing so much so that Yahoo and Google optimize their pages for audio browsers much like they are now doing for mobile devices.
Kitchen Use?
Echo would be the perfect companion in the kitchen. Tablets and other touch devices are no where near the perfect device in the kitchen. They get dirty and must be touched by dirty or wet hands. Echo, on the other hand, is the perfect hands-free kitchen companion. ‘Alexa, how do I make Beef Stroganoff’. Seems like a simple recipe request, but no. Alexa has no knowledge of cooking, recipes or anything else to do with kitchen chores. This seems like a no-brainer, but Amazon made no effort here.
Problems and Crashing
After having unboxed Amazon Echo, it had already crashed within 10 minutes of using it. Not the app, but the actual Echo. The app lost connectivity to the Echo until it had rebooted. Though, I have also had the app crash. So, this first incarnation of the Echo is a little beta still. I’m guessing that’s why they cut the 50% off deal with those who were invited to pick them up for testing. Though, when the Echo works, it does work well.
Improvements
The Amazon Echo could benefit from a number of improvements including:
- Battery backup
- Full audio web browsing
- Games (i.e., chess, checkers, etc)
- Better interactive integration between Echo and its companion app
- Satellite interfaces (to use Echo in every room)
- Stereo audio / Multichannel audio (using multiple cylinders)
- Audio playback to stereo BT devices (i.e., headphones and speakers)
- Speakerphone
- Remote control of Amazon devices
- Check status of Amazon orders
- Recipes and general kitchen helper
- Alexa reading Kindle books
- More audio channels such as:
- Sirius Radio
- Police Scanners
- Custom podcast URLs
- SoundCloud and similar sites
- YouTube Audio
- Last.fm
- Spotify
- MySpace Music
- Amie Street
- A much bigger selection of Internet radio stations
- Archives of pre-recorded news broadcasts
Limitations
This first incarnation of Amazon Echo is quite limited. Echo has about 1/10th of the feature set you would expect to offer a complete experience. For example, it should become an audio web browser. Audio is the next evolution in browsers. Sitting at a computer watching a screen is time consuming. But, using an audio web browser, you could browse the web and work on other things. It’s easy to listen and still focus on other tasks. We do it all the time.
In fact, Alexa needs to be imported into every Amazon device including the Fire phone, Fire tablet line and every other interactive device it makes. While Alexa needs to be on every Amazon device, the use case of Echo and all of the audio channels should still be limited to the Echo.
So, while Alexa exists and works as well as Siri, Alexa is simply the input and output device on the Echo out of necessity. The functionality of the Echo needs to firmly focus on all aspects of audio communication including podcasts, dictation, news programs, web browsing, audio books, cooking, music and more. Alexa shouldn’t be overlooked as the home helper, but not strictly on the Echo. I know that Amazon is planning on expanding the Echo to supporting home automation through such phrases as ‘Alexa, turn on the light’. But, that requires a home automation system that interfaces with the Echo. There are probably other uses just waiting to be explored.
In fact, if Amazon were to put Alexa on every device, you could have a unified Alexa system throughout your home. So, each device could learn the types of things you do regularly and share that among all of the Alexa systems. So, if you frequently ask for a specific type of music, Alexa could offer recommendations for new playlists.
Overall, it’s currently an okay device. Out of 10 stars, I’d give it 4 stars. Amazon compromised just a little too much in all aspects of this device to make it truly outstanding. In fact, Alexa should have had white LED lights on the unit so that it could illuminate the room. It also needs a battery backup so you can still use some of Alexa’s basic functions, like the alarm clock, if the power goes out. The next incarnation of the Echo will likely make up for its current shortcomings.
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