Apple and Law Enforcement
Apple always seems to refuse law enforcement requests. Let’s understand why this is bad for Apple… and for Silicon Valley as a whole. Let’s see how this can be resolved.
Stubbornness
While Apple and other “Silicon Valley” companies may be stubborn in reducing encryption strength on phones, reduction of encryption strength isn’t strictly necessary for law enforcement to get what they need out of a phone device. In fact, it doesn’t really make sense to reduce encryption across all phone devices simply so law enforcement can gain access to a small number of computer devices in a small set of criminal cases.
That’s like using a sledgehammer to open a pea. Sure, it works, but not very well. Worse, these legal cases might not even be impacted by what’s found on the device. Making all phones vulnerable to potentially even worse crimes, such as identity theft and stealing money in order to prosecute a smaller number of crimes which might not be impacted by unlocking a phone doesn’t make sense.
There Are Solutions
Apple (and other phone manufacturers) should be required to partner with law enforcement to create a one-use unlocking system for law enforcement use. Federal law could even mandate that any non-law enforcement personnel who attempts to access the law enforcement mode of a phone would be in violation of federal law. Though, policing this might be somewhat difficult. It should be relatively easy to build and implement such one-use system. Such a system will be relatively easy to use (with the correct information) and be equally difficult to hack (without the correct information).
How this enforcement system would work is that Apple (or any phone vendor) would be required to build both law enforcement support web site and a law enforcement mode on the phone for law enforcement use only. This LE support server is naturally authentication protected. A verified law enforcement agent logs into Apple’s LE system and enters key information from/about a specific device along with their own Apple issued law enforcement ID number. Apple could even require law enforcement officers to have access to an iPhone themselves to use FaceID to verify their identity before access.
The device information from an evidence phone may include the iPhone’s IMEI (available on the SIMM tray), ICCID (if available), SEID (if available), serial number, phone number (if available) and then finally a valid federally issued warrant number. Apple’s validation system would then log in to a federal system and validate the warrant number. Once the warrant is validated and provided the required input data specific to the phone all match to the device (along with the Apple’s law enforcement ID), Apple will issue a one-time use unlocking code to the law enforcement agent. This code can then be used one time to unlock the device in Law Enforcement Mode (LEM).
To unlock an evidence device, the agent then boots the phone into LEM (needs to be built by Apple) and then manually enters an Apple-generated code into the phone’s interface along with their law enforcement ID. The law enforcement mode then allows setup and connection to a local WiFi network (if no data network is available), but only after entering a valid code. The code will then be verified by Apple’s servers and then the phone will be temporarily unlocked. Valid entry of a law enforcement code unlocks the device for a period of 24 hours for law enforcement use. There is no “lock out” when entering the wrong code when the phone is in “law enforcement mode” because these codes are far too complex to implement such a system. Though, the phone can reboot out of LEM after a number of wrong attempts. You simply can’t randomly guess these codes by trial and error. They are too complex and lengthy for this.
This specific one-use code allows unlocking the device one time only and only for a period of 24 hours. This means that phone will accept that specific code only once and never accept that specific code again. If law enforcement needs to unlock the phone again, they will have to go through the law enforcement process of having Apple generate a new code using the same input data which would then generate a new code, again, valid for only 24 hours.
A successfully used LE code will suspend all phone screen lock security for a period of 24 hours. This means that the only action need to get into a phone for up to 24 hours (even after having been powered off and back on) is by pressing the home key or swiping up. No touch ID or Face ID is needed when the phone is unlocked during this 24 hour period. This allows for use of this phone by multiple people for gathering evidence, downloading information or as needed by law enforcement. This mode also suspends all security around connecting and trusting iTunes. iTunes will also allow downloading data from the phone without going through its “trust” security. After 24 hours, the phone reboots, deletes LE configuration parameters (such as WiFi networks) and reverts back to its original locked and secured state.
The iPhone will also leave a notification for the owner of the phone that the phone has been unlocked and accessed by law enforcement (much the same as the note left in luggage by the TSA after it has been searched). If the phone still has Internet access, it will contact Apple and inform the Apple ID that the phone has been unlocked and accessed by law enforcement. This Internet notification can be suspended for up to 30 days to allow law enforcement time enough to get what they need before the system notifies the Apple ID owner of access to that device. Though, I’d recommend that Apple notify the owner right away of any access by law enforcement.
How to use the code
When a valid generated Apple law enforcement code is entered into the phone in LEM, the phone calculates the validity of the code based on an internal process that runs on the phone continuously. While the phone is validly being used by its owner, this process will periodically sync with Apple’s LE servers to ensure that an iPhone’s LEM process will work properly should the phone fall into the possession of law enforcement. This information will have to be spelled out and agreed to in Apple’s terms and conditions. Apple’s servers and the phone remain synchronized in the same way as RSA one-time keys remain synchronized (within a small calculable margin of error). Thus, it won’t need to synchronize often.
How to use Law Enforcement Mode
This mode can be brought up by anyone, but to unlock this mode fully, a valid Apple issued law enforcement ID and one-use code must be entered into an iPhone for the mode to unlock and allow setup of a WiFi network. Without entry of an Apple issued law enforcement ID number or because of successive incorrect entries, the phone will reboot out of LEM after a short period time.
Law Enforcement ID
A law enforcement ID must be generated by Apple and these IDs will synchronize to all Apple devices prior to falling under law enforcement possession. To keep this list small, it will remain compressed on the device until LEM successfully activates, at which time the file is decompressed for offline validation use. This means that a nefarious someone can’t simply get into this mode and start mucking about easily to gain entry to a random phone. It also means someone can’t request Apple issue a brand new ID on the spot. Even if Apple were to create a new ID, the phone would take up to 24 hours to synchronize… and that assumes that the phone still has data service (which it probably doesn’t). Without data service, the phone cannot synchronize new IDs. This is the importance of creating these IDs in advance.
Apple will also need to go through a validation process to ensure the law enforcement officer requesting an ID is a valid officer working for a legitimate law enforcement organization. This in-advance validation may require a PDF of the officer’s badge and number, an agency issued ID card and any other agency relevant information to ensure the officer is a valid LE officer or an officer of the court. This requires some effort on the part of Apple.
To get an Apple law enforcement ID, the department needing access must apply for such access with Apple under its law enforcement support site (to be created). Once an Apple law enforcement ID has been issued, within 24 hours the ID will sync to phones, thus activating the use of this ID with the phone’s LEM. These IDs should not be shared outside of any law enforcement department. IDs must be renewed periodically through a simple validation process, otherwise they will expire and fall off of the list. Manufacturers shouldn’t have to manage this list manually.
Such a system is relatively simple to build, but may take time to implement. Apple, however, may not be cool with developing such a law enforcement system on its own time and dime. This is where the government may need to step in and mandate such a law enforcement support system be built by phone manufacturers who insist on using overly strong encryption. While government(s) can legislate that companies reduce their encryption strength on their devices to avoid building a law enforcement system as described, instead I’d strongly recommend that companies be required to build a law enforcement support and unlocking system into their devices should they wish to continue using ever stronger encryption. Why compromise the security of all devices simply for a small number of law enforcement cases? Apple must meet law enforcement somewhere in the middle via technological means.
There is also no reason why Apple and other device manufacturers are denying access to law enforcement agents for phone devices when there are software and technical solutions that can see Apple and other manufacturers cooperate with law enforcement, but yet not “give away the farm”.
I don’t even work for Apple and I designed this functional system in under 30 minutes. There may be other considerations of which I am not aware within iOS or Android, but none of these considerations are insurmountable in this design. Every device that Apple has built can support such a mode. Google should also be required to build a similar system for its Android phones and devices.
Apple is simply not trying.
↩︎
Are folding smartphones practical?
Today, let’s explore folding smartphones. Are they practical? Do they have a place in the market? Will they last? Are they innovative? Let’s explore.
Tablets vs. Folding Smartphone
Looking at the Huawei Mate X and the Samsung Galaxy Fold folding devices, two things become abundantly clear, First, they fold open into the form factor of a tablet. Second, they command a price that’s way, way higher than an actual tablet.
There are also additional problems with these phones. When the phone is folded open, you can’t hold it to your ear and use it as you would a phone. You must fold it closed to regain the phone form factor. Because the larger screen is the primary reason to buy this device, this makes the folding aspect of this device less about being a phone and more about being a tablet. Or, let me put that another way, it’s a gimmick. Why is it a gimmick? Because in addition to the tablet size, you also add creases and marks to the plastic surface each time you fold and unfold the phone. Ultimately, it becomes less about being a tablet and more about the novelty of the folding screen.
For a product that’s supposed to be a premium, top-tier device, I don’t know about you, but I want my surface to be (and remain) pristine. I don’t want to feel surface bumps or lines running down the center of the fold area. I certainly don’t want this stretching and bending plastic to get worse over time. Yet, that’s where these phones clash with…
Materials Science
In other words, this is where these phones meet reality (or physics). To fold any type of material, that material will become marred and marked by the folding action. As the folding continues, the problems will increase with the surface becoming more and more marred. It’s simply the nature of folding something. It’s a limitation of the way physical objects operate when folded. It’s nature.
When applied to a phone’s case design, you will continue to see see the fold area gain marks, bumps and imperfections due to the folding action. To me, this doesn’t say “premium”. It says “cheap”. Plastics see to that “cheapness”. After all, plastics are some of the cheapest materials around today… and plastics are the only substances capable of holding up to any level of folding with a minimum of problems. However, a minimum of problems doesn’t mean zero problems.
The only way this could change is if materials could be made out of a polymer that can heal itself under these folding stresses and stretch and relax appropriately during the fold. To date, no one has been able to produce such a material. This means that folding screen surfaces will inevitably become marked and marred with each fold and unfold action. Over time, it will eventually become a sheer mess of marks… which also assumes the folding action of the OLED screen itself will survive that many folds. Just consider how a paperback book’s spine looks after you’re done reading it. That same effect happens to plastic, even the most resilient of plastics.
OLED Screens and Electronics
I’m not a materials scientist. With that said, I’m also unaware of any specific clear plastic sheet materials that can survive being folded and unfolded many times. Silicone might work, but even then silicone might degrade or break over time. Considering how many times people might utilize a folding screen per day, it could be folded and unfolded perhaps hundreds of times in a single day. If you unfolded the screen just once per day, in 1 year you’d have unfolded the screen 365 times. If you multiply that times 100, that’s likely over 36,500 folds per year… probably more.
While notebook manufacturers have more or less worked out the folding problem with LCD screens (they use flexible ribbon cables), notebooks hinges and components do eventually wear out from regular opening and closing.
In a phone, the problem will be ten times greater. Not only will the phone wear out faster than a non-folding model, the phone will be worth far, far less at the end of your use. No one is going to want to buy a used folding phone that looks like a used paper back book.
Since the hinges on these devices have to be uniquely designed for a smaller phone form factor and to avoid getting in the way of the screen surface, these designs are likely ripe for defects… particularly the first generation phones. And all for what?
A Tablet?
The single unique benefit of the folding phone is to turn the screen into the size of a tablet. While single body phablets worked great when they arrived, this idea of making the screen even bigger in a phone doesn’t make much sense. Yes, it’s unique. Yes, it’s probably a way to make more sales. But, is it really a good idea? Not really.
Tablets already do what they need to do and they do it well. Arguably, the best tablet I’ve seen created by Samsung is the Galaxy Tab S. It had the perfect form factor for watching movies. It fit in the hand nicely. It had a perfect weight. It also had that amazing OLED screen. It had everything you could want in a tablet.
Now, with folding screens comes a whole new paradigm of software to drive the folding action. When unfolded, it’s basically a tablet. When folded, it becomes a phone form factor. To move between the small folded screen and the larger unfolded screen seamlessly between apps, app support must be built. This requires whole new set of OS libraries and software to support that action.
Unfortunately, neither Android nor IOS supports this folding screen usability. Instead, Samsung has cobbled together some early drivers and software for its Galaxy Fold. With the Huawei’s Mate X, it’s not even that far along. If you buy into one of these convertibles, you’re going to be sorely disappointed when moving between the small and large screens within the same app. Some apps might update properly, many more will not.
That doesn’t mean the OSes won’t catch up, but it will take some time. It also means growing pains until the OS technology catches up.
Phone and Tablet Together
Tablets and phones should be married. I’ve said that for quite some time. There’s no reason to carry around two devices when you can carry around one. However, it doesn’t need to fold. Carrying around a tablet as both a tablet and a phone is perfectly fine. Simply marry the innards of a phone into a Tablet and voila, a new device. I’d be perfectly fine carrying around a tablet the size of the iPad Mini as my primary phone. It’s small enough to be portable and large enough to do what I need to do on a tablet. There’s no need to fold it in half.
Gimmicks
Unfortunately, technology has moved away from producing useful new features and has moved firmly into adding gimmicks to sell new devices. From FaceID to the ever growing number of unnecessary cameras to now this folding action. For cameras, one camera is fine. Two borders on a gimmick. Adding three or more cameras is most definitely a gimmick to part you from your money. You don’t need multiple cameras on a phone. One is enough.
Folding is also a gimmick. The idea of folding isn’t new. We’ve had folding books, folding paper and folding binders… heck, there are even “folders” so named to hold paper in filing cabinets.
Folding a phone? Not necessary. Gimmick? Definitely. It’s particularly a gimmick because of the problem with materials science. If you know your phone is going to end up looking like trash at the end of one year’s use, then why bother? I know phones are designed to last one year before buying another, but that purchase cycle is insane. I’ve never fallen into that manufacturing and purchasing trap. I expect my phones to last at least 3 years, sometimes before even needing a battery change.
I’ve always held onto my phone for at least 1-2 new phone release cycles before buying a new one. Lately, it’s been 2-3 cycles because I’m currently invested in the Apple universe and I vehemently dislike the iPhone X’s design. I have an iPhone 7 Plus. I abhor the notched screen. I dislike that Apple invested in a costly OLED screen not only include that notch, but also reduce the color rendition to mimic an LCD screen. If you’re planning on degrading an OLED screen’s rendition, then use the cheaper LCD screen technology. An OLED screen offers a very intense saturated look. Some people don’t like it, but many do. The point to offering a screen capable of that level of color saturation is to make use of it, not hide it.
With the iPhone X, I dislike that there’s no TouchID button. I also dislike that the screen isn’t flush to the full edge of the case. There’s still a small black bezel around the entire screen except near that ugly, ugly notch. I also don’t like the introduction of the rounded display corners. It worked on the Mac back in the day, but not on a phone. Keep the corners firmly square.
Worse, at the time the iPhone X arrived, my iPhone 7 Plus’s screen was still larger than the iPhone X. It wasn’t until the iPhone X Max arrived that we got a comparable screen size to the 7 Plus. I digress.
Gimmicks are now firmly driving the phone industry rather than outstanding design and usability features. The last outstanding iPhone design that Apple produced was arguably the iPhone 7. It solved all of the glass design problems around the iPhone 4, the small screen of the iPhone 5 and the bendgate problems of the iPhone 6. It is arguably, indeed, the best phone Apple has yet designed. Then, they introduced the abomination known as the iPhone X.
At the same time as the iPhone X, Apple introduced the iPhone 8. The iPhone 8 seems much like an extension of the iPhone 7, but with wireless charging. Yes, wireless charging would have been great IF Apple hadn’t cancelled the AirPower charger base they had promised. Now that that product is non-existent, the point to wireless charging an iPhone has more or less evaporated. Sure, you can wireless charge an iPhone with a Qi charger, but at such a slow rate it’s not worth considering.
The AirPower’s whole reason to exist was to charged the phone (and other devices) supposedly faster than a Lightning cable. Perhaps Apple will finally release their fast charging specs to the industry so that Qi chargers can finally build in this faster charging feature and offer similar charging times as the aforementioned, but now defunct AirPower base. But, we know Apple, they’ve just shot themselves in the foot and they won’t do anything about it. Now that the AirPower is dead, so likely too is the hope of super fast wireless charging.
AirPods 2
This whole situation with the AirPower (and really this is more about Apple’s failure to deliver a workable product) is made far, far worse with the release of the the AirPods 2. It’s like Apple has some big sadistic streak towards its customers by cancelling a completely necessary product in one breath, then announce the AirPods 2 “with wireless charging case” in the next.
One of the primary reasons the AirPods 2 exist is for the wireless charging case. Unfortunately, even with Lightning, the charging speed of the AirPods is still incredibly slow. Considering how much slower Qi chargers operate, it will take infinitely more time to charge the case of the AirPods 2. You don’t want this if you’re trying to get out the door to your destination. This means that those who had banked on the wireless charging capability for purchase of the AirPods 2 with the wireless charging (a case that costs $80 separately or adds $40 to the price of standard AirPods) because of the AirPower’s faster performance has now been misled by Apple. Thus, this makes the primary selling point of the AirPods 2 now worthless.
If anything, the cancellation of the AirPower wireless charging pad clearly shows Apple’s failure as a company. Not only did the engineers fail to design and deliver a seemingly simplistic device, Apple as a company failed the consumer by not carrying through with their ecosystem continuity plans. Plans that, if they had come to fruition, could have seen to the existence of a much wider array of wireless devices aided by the AirPower.
The AirPods are pretty much a case of “you-can’t-have-one-without-the-other”. Failing the delivery of the AirPower means you’ve failed the delivery of the AirPods 2 by extension. It’s this double whammy failure that will hit Apple hard.
In fact, it’s even worse than a double-whammy for the future of Apple. It impacts future iPhone sales, future iPad sales, future Apple Watch sales and, in general, any other wireless charging device Apple might have had in its design queue. The failure to deliver the AirPower base is a major blow to Apple’s innovation and the Apple ecosystem as a whole.
Apple’s Apathy
The management team at Apple appears to be apathetic to this wider problem. I can hear them now, “Let’s just cancel AirPower”. Another person says, “But, it’s going to be needed for many future devices”. Another person says, “Don’t worry about that. Just cancel it.”
Apathy is the antithesis of Innovation. These two concepts have no symbiotic relationship. There was a time when Apple (or more specifically, Steve Jobs) would push his teams to deliver amazing designed products with features 5-10 years ahead of their time. Now Apple can’t even deliver a similar product that already exists in the marketplace by other manufacturers.
You can’t run a business on apathy. You can only run a business on doing. If Apple is smart, they’ll announce the cancellation of AirPower, but quickly announce an even better wireless charging alternative that’s even faster than the AirPower. Without a solid, reliable and performant wireless charging system, devices like the now-wireless charging AirPods 2 are left hanging. The Apple Watch is left hanging. And… Apple’s flagship product, the iPhone X is also being left hanging without a net.
Innovation and Gimmicks
While I know I got off on an Apple tangent, it was to prove a point. That point being that gimmicks like wireless charging cases, must have functional sister products to bring that product to life. Without such symbiotic sister products, a half-product is very much simply an on-paper gimmick to sell more product.
Clearly, Apple is now firmly in gimmick territory in its attempts to make money. So is Samsung, Huawei and even LG. It’s more about innovating and making truly new and exciting products we’ve never seen, than it is about adding more cameras, or bigger batteries or making it thinner or adding a pencil or even, yes, folding. These featires are the “accessories” that add value to an innovative product, but these are not primary driving factors.
If you want to wow the industry, you make a product no one has ever seen before. We’ve seen both the Huawei Mate X and the Galaxy Fold before, in tablets and in phones. Marrying the two together doesn’t make innovation, it makes iteration. There’s a substantial difference between iteration and innovation. Iteration is taking two existing concepts and marrying them together. Innovation is producing a product that has never before existed like that ever. Tablets already exist even if they don’t fold.
The iPad as Innovation
The iPad is a game changing, innovative device. The only even close product would have been in the early 90’s with Grid’s GRiDPad. The only similarity between the iPad and the GRiDPad is the fact that they were both tablets by function. Both have completely different philosophies on what a tablet is, how it works and how it looks. The GRiDPad failed because it didn’t know what to be at a time when it needed a clear reason to exist. This is particularly true when such a form factor had never before existed. People need to be able to wrap their head around why a tablet needs to exist. With Grid, they couldn’t.
The reason Apple’s iPad succeeded was not only because of the form factor, but because Apple also put an amazing amount of time and thought into how a tablet form factor works, feels in the hand and how the touch interface works. They gave people the understanding of how and why a tablet is useful… something Grid failed to do with the GRiDPad. It also didn’t hurt that Apple had a solid, robust operating system in MacOS X that they could tweak and use as a base to drive the user interface. Grid, on the other hand, didn’t. They didn’t build an ecosystem, they didn’t have an app store, they didn’t have a proper operating system, they didn’t really even have apps. There was the tablet, but on the other side of the equals sign there was nothing.
Apple’s design thought of nearly everything from top to bottom and from form to function to ecosystem. Apple offered the consumer the total package. Grid got the form down, but not the function. Apple nailed nearly everything about the iPad from the start.
In fact, Apple nailed so much about the iPad from the beginning, Apple has not actually been able to improve upon that design substantially. Everything that Apple has added to iOS has been created not to improve upon the touch UI, but to add missing features, like cut and paste and Siri. In fact, Siri is as equally important innovation to the iPad, but it’s not truly needed for the iPad. It’s much more important innovation for the iPhone, because of the hands free nature that a phone needs while driving. Siri is, in fact, the single most important achievement to create a safer driving experience… something you won’t be doing on an iPad, but you will be doing on an iPhone or Apple Watch.
Steve Jobs
The Apple achievements I mention wouldn’t have been possible without Steve Jobs. Steve was not only a truly masterful marketer, he was also a visionary. He may not have personally designed the product, but he knew exactly what he wanted in the device. He was definitely visionary when it came to simplicity of design, when combined with everyday life.
You definitely want simplicity. You want easy to access software systems. You want intuitive touch interfaces. You want to be able to get in and out of interfaces in one or two touches. You don’t want to dig ever deeper in menu after menu after menu simply to get to a single function. Steve Jobs very much endorsed Keep-It-Simple-Stupid (or the KISS) philosophy. For example, the creation of single button mice. The placing of a single button on the front of the iPad. These are all very much the KISS design philosophy. It’s what makes people’s lives easier rather than more complicated.
Unfortunately, after Steve Jobs’s death in 2011, that left a huge KISS gap at Apple, which as only widened since. Even iOS and MacOS X have succumbed to this change in design philosophy. Instead of adopting KISS, Apple has abandoned that design goal and, instead, replaced it with deeper and deeper menus, with more complicated UI interfaces, with less simplistic user experiences and with buggier releases. The bugs being simply an outcome of dropping the KISS design idea. More complicated software means more bugs. Less complicated software means less bugs.
Some might argue FaceID makes your life simpler. Yes, it might… when it works, at the added cost of privacy problems. Problems that were solved just as simply with TouchID, adding none of those nasty privacy issues.
Samsung and Apple
While Samsung played catch-up with Apple for quite a while, Samsung got ahead by buying into component manufacturing, including the manufacture of OLED screens. In fact, Samsung became one of the leaders in OLED screen fabrication. If there’s an OLED screen in a product, there’s a high likelihood it was made by Samsung.
This meant that most OLED Android smart phones contain a Samsung part even if the phone was designed and produce by LG or Huawei or Google. This component level aspect of Samsung’s technology strategy has helped Samsung produce some of the best looking and functioning Android smart phones. For this same reason and because of the Apple and Samsung rivalry, Apple shunned using OLED for far too long. Because of the ever continual Samsung vs. Apple argument, Apple refused to add OLED screens into their devices… thus stunting Apple’s ability to innovate in the iPhone space for many years.
The OLED screen also allowed Samsung to produce the first “phablet” (combination phone and tablet). Bigger than most smart phones, smaller than a tablet. It offered users a larger phone screen to better surf Twitter, Facebook and Instagram. It was an iterative improvement to be sure, definitely not innovative in the truest sense. However, it definitely leapfrogged Samsung way ahead of Apple in screen quality and size. This is where Samsung leaped over Apple and made a serious niche for themselves… and it is also what propelled Android phones front and center. The “phablet” is what firmly propelled Samsung ahead of Apple and it is what has firmly kept them there.
In fact, Apple is now so far behind Samsung that it is now playing continual catch-up with it screen technologies, with wireless charging, with smart watches and with pretty much every other “innovation” Samsung has offered in since 2015.
One might argue that the AirPods were something new an innovative. Sure, but they were simply an iterative improvement over the EarPods (the wired version). The part of the AirPods that are, in fact, innovative is not the ear buds themselves, but the magnetic charging case. This case design is, in fact, the thing that sets these earbuds apart from every other set of wireless earbuds. This case, in fact, is one of the last few KISS design bastions I’ve seen come out of Apple. Unfortunately, as sleek as the case design is, the software behind it is equally as clumsy and not at all KISS in design.
The AirPods pair fast and easy using an instant recognizing system, but actually using the AirPods can be a chore. Sometimes the AirPods fail to connect at all. Sometimes one of them fails to connect. When a phone call comes in and you place an earbud in your ear, the phone still answers on the internal speaker even though the earbud is connected. When you try to move the audio to the earbud, the option is not even available. Sometimes you hear dropouts and stuttering while listening to music just inches away from the phone. Yes, the software is entirely clumsy. It’s so clumsy, in fact, it’s really something I would have expected to see from Android instead of iOS.
Commitment to Excellence
When Jobs was operating the innovation arm at Apple, the commitment to excellence was palpable. Since Jobs’s has left us, Apple’s commitment to excellence has entirely vanished. Not only are their products no longer being produced with the Jobs level of expected excellence, it’s not even up to a standard level of industry excellence. It’s now what one might expect to get from McDonald’s, not a three star Michelin rated restaurant. Apple, at one point, was effectively a three star Michelin-rated restaurant. Today, Apple is the Wendy’s of the computer world. Wendy’s is better than most and they make a good hamburger, but it is in no way gourmet. This is what Apple has become.
Samsung fares even worse. Samsung has never been known for its commitment to excellence. In fact, for a long time, I’ve been aware that Samsung’s products, while pretty and have great screens, are not at all built to last. They have small parts that wear out quickly and eventually break. Sometimes the units just outright fall apart. For the longest time I steered clear of Samsung products simply because their commitment to excellence was so far below Apple (even at where Apple is today), I simply couldn’t trust Samsung to produce a lasting product.
Recently, Samsung has mostly proven me wrong, at least for the Galaxy S5 and the Galaxy Tab S. This smart phone and tablet have held up amazingly well. The OLED screens still look tantalizingly sharp and crisp. The processors are still fast enough to handle most of what’s being pushed out today… which is still much better than the speed of an iPhone 4S or iPhone 5 released around the same time. Apple’s products simply don’t stand up to the test of time. However, Samsung’s older products have. That’s a testament to the improved build quality of Samsung devices.
However, commitment to excellence is not a commitment to innovation. The two, while related, are not the same. I’d really like to see Apple and Samsung both commit to excellence in innovation instead of creating devices based on gimmicks.
Full Circle
We’ve explored a lot of different aspects of technology within this article. Let’s bring it all home. The point is that innovation, true innovation, is what drives technology forward. Iterative innovation does not. It improves a device slightly, but it waters down the device in the process. You don’t want to water down devices, you want to build new, innovative devices that improve our lives, make our homes better, faster, safer, easier… and make access to information quicker and, overall, help improve our daily lives.
We don’t want to fight with devices to hear our voices over a fan. We don’t want to have to guess the phrase to use with Siri through iterative trial-and-error to make it give us specific information. We don’t want to have to flash the phone in front of our faces several times before FaceID recognizes us. We don’t want to dig through menu, after menu, after menu simply to enable or disable a function. That’s not easy access, that’s complication. Complications belong on smart watches, not on phones.
In short, we need to get back to the KISS design philosophy. We need to declutter, simplify, make devices less obtuse and more straightforward. Lose the menus and give us back quick access to device functions. We need to make buttons bigger, rather than smaller on touch screens. Teeny-tiny buttons have no place on a touch screen. We’ve gone backwards rather than forwards with touch interfaces on tablets and phones… yes, even on iOS devices.
Folding phones are not simple. In fact, they are the opposite of simple. Simple is making phone usability easier, not more tricky. Adding a folding screen adds more complication to the phone, not less. Lose the folding. We need to shorten, simplify and reduce. We need to make mobile devices, once again, Steve Jobs simple.
↩︎
How to iCloud unlock an iPad or iPhone?
A lot of people seem to be asking this question. So, let’s explore if there are any solutions to the iCloud unlock problem.
Apple’s iCloud Lock: What is it?
Let’s examine what exactly is an iCloud lock. When you use an iPhone or iPad, a big part of that experience is using iCloud. You may not even know it. You may not know how much iCloud you are actually using (which is how Apple likes it) as it is heavily integrated into every Apple device. The iCloud service uses your Apple ID to gain access. Your Apple ID consists of your username (an email address) and a password. You can enable extended security features like two factor authentication, but for simplicity, I will discuss devices using only a standard login ID and password… nothing fancy.
iCloud is Apple’s cloud network services layer that support service synchronization between devices like calendaring, email contacts, phone data, iMessage, iCloud Drive, Apple Music, iTunes Playlists, etc. As long as your Apple ID remains logged into these services, you will have access to the same data across all of your devices. Note, your devices don’t have to use iCloud at all. You can disable it and not use any of it. However, Apple makes it terribly convenient to use iCloud’s services including such features as Find my iPhone, which allows you to lock or erase your iPhone if it’s ever lost or stolen.
One feature that automatically comes along for the ride when using iCloud services is an iCloud lock. If you have ever logged your iPhone or iPad into iCloud, your device is now locked to your Apple ID. This means that if it’s ever lost or stolen, no one can use your device because it is locked to your iCloud Apple ID and locked to Find my iPhone for that user (which I believe is now enabled by default upon logging into iCloud).
This also means that any recipient of such an iCloud locked device cannot use that device as their own without first disassociating that device from the previous Apple ID. This lock type is known as an iCloud lock. This type of Apple lock is separate from a phone carrier lock which limits with which carriers a phone can be used. Don’t confuse or conflate the two.
I should further qualify what “use your device” actually means after an iCloud lock is in place. A thief cannot clean off your device and then log it into their own Apple ID and use the phone for themselves. Because the phone is iCloud locked to your account, it’s locked to your account forever (or until you manually disassociate it). This means that unless you explicitly remove the association between your Apple ID and that specific device, no one can use that device again on Apple’s network. The best a would-be thief can do with your stolen phone is open it up and break it down for limited parts. Or, they can sell the iCloud locked device to an unsuspecting buyer before the buyer has a chance to notice that it’s iCloud locked.
Buying Used Devices
If you’re thinking of buying a used iPhone from an individual or any online business who is not Apple and because the iCloud lock is an implicit and automatic feature enabled simply by using iCloud services, you will always need to ask any seller if the device is iCloud unlocked before you pay. Or, more specifically, you will need to ask if the previous owner of the device has logged out and removed the device from Find my iPhone services and all other iCloud and Apple ID services. If this action has not been performed, then the device will remain iCloud locked to that specific Apple ID. You should also avoid the purchase and look for a reputable seller.
What this means to you as a would-be buyer of used Apple product is that you need to check for this problem immediately before you walk away from the seller. If the battery on the device is dead, walk away from the sale. If you’re buying a device sight unseen over the Internet, you should be extremely wary before clicking ‘Submit’. In fact, I’d recommend not buying used Apple equipment from eBay or Craigslist because of how easy it is to buy bricked equipment and lose your money. Anything you buy from Apple shouldn’t be a problem. Anything you buy from a random third party, particularly if they’re in China, might be a scam.
Can iCloud Lock be Removed?
Technically yes, but none of the solutions are terribly easy or in some cases practical. Here is a possible list of solutions:
1) This one requires technical skills, equipment and repair of the device. With this solution, you must take the device apart, unsolder a flash RAM chip, reflash it with a new serial number, then reassemble the unit.
Pros: This will fix the iPad or iPhone and allow it to work
Cons: May not work forever if Apple notices the faked and changed serial number. If the soldering job was performed poorly, the device hardware could fail.
Let’s watch a video of this one in action:
2) Ask the original owner of the device, if you know who they are, to disassociate the iDevice from their account. This will unlock it.
Pros: Makes the device 100% functional. No soldering.
Cons: Requires knowing the original owner and asking them to disassociate the device.
3) Contact Apple with your original purchase receipt and give Apple all of the necessary information from the device. Ask them to remove the iCloud lock. They can iCloud unlock the device if they so choose and if they deem your device purchase as valid.
Pros: Makes the device 100% functional.
Cons: Unlocking Apple devices through Apple Support can be difficult, if not impossible. Your mileage may vary.
4) Replace the logic board in the iPad / iPhone with one from another. Again, this one requires repair knowledge, tools, experience and necessary parts.
Pros: May restore most functionality to the device.
Cons: Certain features, like the touch ID button and other internal systems may not work 100% after a logic board replacement.
As you can see, none of these are particularly easy, but none are all that impossible either. If you’re not comfortable cracking open your gear, you might need to ask a repair center if they can do any of this for you. However, reflashing a new serial number might raise eyebrows at some repair centers with the assumption that your device is stolen. Be careful when asking a repair center to perform #1 above for you.
iCloud Locking
It seems that the reason the iCloud Lock came into existence is to thwart thieves. Unfortunately, it doesn’t actually solve that problem. Instead, it creates a whole new set of consumer problems. Now, not only are would-be thieves stealing iPads still, they’re selling these devices iCloud locked to unsuspecting buyers and scamming them out of their money. The thieves don’t care. The only thing this feature does is screw used device consumers out of their money.
Thieves
That Apple thought they could stop thievery by implementing the iCloud lock shows just how idealistically naïve Apple’s technical team really is. Instead, they created a whole new scamming market for iCloud locked Apple devices. In fact, the whole reason this article exists is to explain this problem.
For the former owner of an iPad which was stolen, there’s likely no hope of ever getting it back. The iCloud lock feature does nothing to identify the thief or return stolen property to its rightful owner. The iCloud lock simply makes it a tiny nuisance to the thief and would-be scammer. As long as they can get $100 or $200 for selling an iCloud locked iPad, they don’t care if it’s iCloud locked. In fact, the fact that this feature exists makes no difference at all to a thief.
It may reduce the “value” of the stolen property some, but not enough to worry about. If it was five finger discounted, then any money had is money gained, even if it’s a smaller amount than anticipated. For thieves, the iCloud lock does absolutely nothing to stop thievery.
Buyers
Here’s the place where the iCloud lock technology hurts the most. Instead of thwarting would-be thieves, it ends up placing the burden of the iCloud lock squarely on the consumer. If you are considering buying a used device, which should be a simple straightforward transaction, you now have to worry about whether the device is iCloud locked.
It also means that buying an iPhone or iPad used could scam you out of your money if you’re not careful. It’s very easy to buy these used devices sight unseen from online sellers. Yet, when you get the box open, you may find the device is iCloud locked to an existing Apple ID. At that point, unless you’re willing to jump through one of the four hoops listed above, you may have just been scammed.
If you can’t return the device, then you’re out money. The only organization that stands to benefit from the iCloud lock is Apple and that’s only because they’ll claim you should have bought your device new from them. If this is Apple’s attempt at thwarting or reducing used hardware sales, it doesn’t seem to be working. For the consumer, the iCloud lock seems intent on harming consumer satisfaction for device purchases of used Apple equipment… a market that Apple should want to exist because it helps them sell more software product (their highest grossing product).
Sellers
For actually honest sellers, an iCloud lock makes selling used iPad and iPhone devices a small problem. For unscrupulous sellers, then there is no problem here at all. An honest seller must make sure that the device has been disassociated from its former Apple ID before putting the item up for sale. If an honest seller doesn’t know the original owner and the device is locked, it should not be sold. For the unscrupulous sellers, the situation then becomes the scammer selling locked gear and potentially trafficking stolen goods.
It should be said that it is naturally assumed that an iCloud locked device is stolen. It makes sense. If the owner had really wanted the item sold as used, they would have removed the device from iCloud services… except that Apple doesn’t make this process at all easy to understand.
Here’s where Apple fails would-be sellers. Apple doesn’t make it perfectly clear that selling the device requires removing the Apple ID information fully and completely from the device. Even wiping the device doesn’t always do this as there are many silent errors in the reset process. Many owners think that doing a wipe and reset of the device is enough to iCloud unlock the device. It isn’t.
As a would-be seller and before wiping it, you must go into your iPad or iPhone and manually remove the device from Find my iPhone and log the phone out of all Apple ID services. This includes not only logging it out of iCloud, but also logging out out of iTunes and Email and every other place where Apple requires you to enter your Apple ID credentials. Because iOS requires logging in multiple times separately to each of these services, you must log out of these services separately on the device. Then, wipe the device. Even after all of that, you should double check Find my iPhone from another device to make sure the old device no longer shows up there. In fact, you should walk through the setup process once to the point where it asks you for your Apple ID to confirm the device is not locked to your Apple ID.
This is where it’s easy to sell a device thinking you’ve cleared it all out, but you actually haven’t. It also means that this device was legitimately sold as used, but wasn’t properly removed from iCloud implying that it’s now stolen. Instead, Apple needs to offer a ‘Prep for Resell’ setting in Settings. This means this setting will not only wipe the device in the end, but it will also 100% ensure an iCloud unlock of the device and log it out of all logged Apple ID services. This setting will truly wipe the device clean as though it were an unregistered, brand new device. If it’s phone device, it should also carrier unlock the phone so that it can accept a SIM card from any carrier.
Apple makes it very easy to set up brand new devices, but Apple makes it equally difficult to properly clear off a device for resale. Apple should make this part a whole lot easier for would-be sellers. If need be, maybe Apple needs to sell a reseller toolkit to scan and ensure devices are not only iCloud unlocked, but run diagnostic checks to ensure they are worthy of being sold.
If you like what you’ve read, please leave a comment below and give me your feedback.
↩︎
How To: Killing Apps on iOS and Android
Here’s a quick how-to tutorial. This tutorial will show you how to kill running applications on your Apple or Android phone or tablet device. Let’s explore.
Killing Apps
You might be asking, “Well, why would I want to do that?” There are times where apps misbehave or hang leaving a dead app on your phone or tablet. These can drag down the performance of your phone. For this reason, killing an app allows you to restart them to get them working again. Without further adieu, let’s get started…
Apple iOS
To kill apps on iOS 11, it’s simple. For Apple devices that have a home button (this excludes iPhone X), double click the home button. The home button is the button located at the bottom or side of your device (depending on orientation). It’s the only front facing button on the bezel. With the device logged in, double click this home button.
For the iPhone X, the line at the bottom kind of acts like a home button. From the line at the bottom, with your finger drag upwards to minimize the apps into a stacked list. This is similar to double clicking the home button.
Once in the stacked list, kill any specific app or all apps as follows:
- Press and hold your finger on top of one of the stacked app screens and with a fluid motion, drag your finger to the top of the screen.
- If you perform this motion correctly, the screen will disappear. The app is now killed.
- If you notice the screen moving side to side and not up and down, you dragged sideways.
- Scrolling side to side lets you selectively choose which app to kill. Try again to pull the app screen upwards.
- If you touch the app screen once, it will bring that app to the foreground.
- If you touch the background outside of the app, it will bring you to your home screen of icons.
- To kill all apps, perform this motion on each and every stack app screen until there are no more left.
- No, iOS does not provide a ‘kill all’ feature. You must kill app separately. Note, you can’t hear the double-clicking of the home button. Here’s an iOS demonstration:
Android
To kill apps on Android 6.x or above, you’ll need to locate the double rectangle button either on the bezel of your phone or on the display of your phone (at the bottom). This double-rectangle button drops you into the screen that shows you all of your currently running apps.
Click this button, then follow along based on the videos:
- To kill all apps at once, there is a single button. You’ll see it after you press the double-rectangle button… it has 3 lines with an X, but it may look different on your device. Here’s a quick demonstration:
- To kill apps one at a time, there is an X on the stacked app screen list. Click the X’s located in each window as demonstrated:
Obvious isn’t always
Because Apple and Android have both hidden this feature behind cryptic buttons, it isn’t sometimes obvious how to do this. Also note that even if you reboot your device, the apps may still continue to run from the state where they formerly were. To kill an app and start it fresh (particularly on iOS), the only way is to kill the app as described above. I find that, for example, I regularly have to kill Hulu as it likes to hang.
Good Luck!
As always, if you like what you read hear at Randocity, please click the follow button, like and comment below.
↩︎
How to fix Touch ID purchasing after Apple ID unlock
Touch ID App store purchasing no longer works after your Apple ID is unlocked? How do you get it working again? Let’s explore.
Apple ID Locked
I’ve recently begun having problems with Apple locking my Apple ID account about every 3 weeks with no explanation. After I’ve unlocked my account, I find that the App store app refuses to use Touch ID and forces entry of my password to download an app. Hey Apple, I set up Touch ID so I don’t have to type in a password.
I’ve called Apple twice about this problem and they are of no help. I had to figure this one out on my own. Thanks Apple… not!
Not only does Apple have no logs to determine why the account is locked, they simply don’t care about this problem. Their login system has become shit in the last few months beginning in June of 2018. I have no explanation for this lockout problem except that Apple needs to get their shit together. I’ve never had this problem before this point. Anyway, once an Apple ID is locked, you’ll need to unlock it to proceed cleaning up the mess Apple leaves behind.
Note, I have no problems unlocking my account. In fact, it takes about 5 minutes or less. However, there’s a bunch of crap to do to clean up Apple’s mess.
Unlocking an Apple ID
To unlock your account, go to appleid.apple.com. Note, I have chosen not to linkify in the address in this article for security reasons. This is why it’s not clickable in this paragraph.
Instead, simply select the text => appleid.apple.com . Then copy and paste it into your browser’s address bar. Or better, type it into your browser’s address bar manually. Next, browse to this destination. Because this is Apple’s security site which manages your Apple ID security settings, I urge you to make sure you type it in exactly and carefully. If you mistype this address, it’s possible that you could land on a malicious web site that looks identical to Apple’s site and which could collect your Apple ID and password. Alway be cautious, alert and careful when visiting sites which manage the security of your account(s). Here are the steps to get you started:
- Once you’re on the Apple ID site, under the ‘Manage your Apple account’ text, enter your Apple ID username and click the arrow pointing right →
- Now enter your current password and click the arrow →
- It will tell you your account is locked
- At this point, follow the prompts to unlock your account
You’ll need to need to know the following info (as of 2018) to unlock your account:
- Birthdate
- Answers to the security questions you set up previously
This section assumes you have not set up two-factor authentication. You can choose to unlock by email or by answering security questions. It’s up to you which path to follow. Whichever path you choose, complete the process to unlock your Apple ID. After unlocking, here’s where the fun begins. /sarc
If you can’t remember your security questions or birthdate, you’ll need to contact Apple Support and request for them to help you with unlocking your Apple ID. If you have set up two-factor authentication (2FA), you will need to know your recovery key. If you’ve lost you recovery key and access to your trusted device after setting up 2FA, you’re out of luck. If you have access to your trusted device, Apple can send you a text to finish the unlocking process. You cannot recover your Apple ID when using 2FA if you have lost the recovery key and lost access to your trusted device. For this reason alone, I cannot recommend setting up 2FA on your Apple ID. Stick with a strong password and avoid 2FA.
Note, I strongly recommend unlocking your account via this web browser method only. Even if your iPhone or iPad prompts to unlock your account directly on your device, don’t. Do not rely on the methods built into iOS devices as I have found them to be problematic and unreliable. Using the browser method, you will have no troubles.
Account Unlocked / Touch ID problems
Once your account is unlocked, you’ll find that all devices that were formerly logged into this account will have been force logged out. This force logout method is different than the method you would use to logout on the device. If you log out of the device, you will be prompted for both the account name and the password. With Apple’s force logout due to a lock, you are only required to reenter your password. Your login ID will be remembered and cached.
An account lockout wreaks havoc on certain features in iOS like Touch ID. Because the account was force logged out, then unlocked, Touch ID will fail to work on both the Music and the App store app. As I said above, you’ll find that the App store now prompts you to enter your password rather than using Touch ID.
Worse, you can go to settings and clearly see that Touch ID is still enabled for the App store app, but it is not working. This is demonstrably a bug that Apple simply won’t fix. How do we resolve this? Let’s continue.
Fixing Touch ID in the iTunes and App store app after a lockout
Here are the steps to fix this problem:
- Kill the Music and App store apps on your iOS device. DON’T SKIP THIS STEP. You do this by double clicking the home button. Then scroll through the apps running, then drag the app up to the top of the screen with your finger until it disappears from the list. This will kill that app. It’s always a good idea to periodically kill all running apps on your phone to improve performance. Be sure to kill the App store app before proceeding. If you have many apps in the list to scroll through, you can bring the app to the front of the list easily by launching the app before trying to kill it.
- Once the apps are killed, proceed to the Home screen and touch the Settings app
- Scroll down to Touch ID & Passcode and touch it
- Enter your pincode (if requested)
- This is the screen you’ll see next
- On this screen, you’ll see the iTunes & App store is already enabled (green). This setting is a lie. After a force lock and unlock, Apple automatically disables this feature internally even though the button shows green and enabled. That this button remains enabled is a bug and is the reason Touch ID doesn’t work.
- Click the green slider button next to iTunes & App Store to disable this setting.
- Wait for a moment for this to register and turn grey, like so
- Now, click it a second time to re-enable it. This time, it will prompt you for your Apple ID password.
- Enter your current Apple ID password in the password prompt
- Wait for the button to do a little jig before leaving this screen. The jig is described like so: the button starts off green, then turns grey for a moment, then slides back to green. This jig confirms that Touch ID for the App store is now truly enabled
- Exit to the home screen and launch the App store app
- Browse to any free app in the store and click ‘Get’. Touch ID should now prompt you for your fingerprint instead of prompting for your password.
If you skip killing the apps where I asked you to do that, you’ll find that the App store app still prompts for a password. The reason for this is that the App has cached the forced logout. To break that cache, you perform all of the steps described above. Following the order of these steps is important.
If you leave the App store app running when you reset the Touch ID settings, you’ll find that the password prompt problem remains. You may find that killing and relaunching the app even after resetting the Touch ID after-the-fact also won’t work. That’s why the order the steps is important.
Stupid Problems, Debugging and Network Settings
Problems this stupid shouldn’t exist on iOS devices, but here we are. I’ve already discussed this issue with Apple Support, but they simply won’t do anything about it. In fact, because this problem was formerly a rare occurrence, Apple Support isn’t even aware of this workaround.
In fact, while on the phone, Apple Support “recommended” that I reset my network settings. Never reset network settings as a first step. Resetting network settings should be the absolute last step and only when nothing else resolves a problem. The difficulty with resetting network settings is that it wipes all iCloud stored network passwords and access point information, like WiFi passwords. Not only does it wipe all WiFi networks and passwords on iCloud for the device where you wiped network settings, it wipes it for every device also using iCloud. This means if your Apple ID is being used on a MacBook, an iPhone, an iPad, an iPod or any combination of several of these devices, you’ll have to reinter the password on every device manually. It will also have forgotten all of the access points that iCloud formerly knew. Each new device will need to relearn them all.
You can somewhat solve this problem by first signing your device out of iCloud before wiping network settings. However, when you log your device back into iCloud, it might still wipe some settings from iCloud once logged back in and synced with iCloud. Be cautious with doing this.
I’ve been there and done that. This is a pain-in-the-ass. If Apple Support ever requests you to wipe network settings, tell them politely but firmly, “No.” Then state, “I only wipe network settings as a last ditch effort. Let’s exhaust all other workarounds and possibilities first.”
Wiping network settings usually only resolves actual networking problems, such as the phone refusing to connect to a WiFi access point. Touch ID has nothing to do with networking. Be wary of Support Team members requesting you to wipe network settings to help resolve non-network problems. The last thing you want to do is spend hours fixing all of your other devices in addition to not resolving the original problem. The Apple Support team is very good at causing more problems without actually solving the original problem. It is up to you to always exercise your best judgement to prevent Apple Support slip ups.
I really wish that Apple would just fix these stupid bugs. I also wish that they would tell me why my account keeps getting locked out.
↩︎
iPhone Risk: Your Employer and Personal Devices
So, you go to work every day with your iPhone, Android phone or even an iPod. You bring it with you because you like having the convenience of people being able to reach you or because you listen to music. Let’s get started so you can understand your risks.
Employment Agreements
We all know these agreements. We typically sign one whenever we start a new job. Employers want to make sure that each employee remains responsible all during employment and some even require that employee to remain responsible even after leaving the company for a specified (or sometimes unspecified) period of time. That is, these agreements make you, as an employee, personally responsible for not sharing things that shouldn’t be shared. Did you realize that many of these agreements extend to anything on your person and can include your iPhone, iPod, Android Phone, Blackberry or any other personal electronic device that you carry onto the property? Thus, the Employment Agreement may allow your employer to seize these devices to determine if they contain any data they shouldn’t contain.
You should always take the time to read these agreements carefully and thoroughly. If you don’t or can’t decipher the legalese, you should take it to an attorney and pay the fee for them to review it before signing it. You might be signing away too many of your own personal rights including anything you may be carrying on your person.
Your Personal Phone versus Your Employer
We carry our personal devices to our offices each and every day without really thinking about the consequences. The danger, though, is that many employers now allow you to load up personal email on your own personal iDevices. Doing this can especially leave your device at risk of legal seizure or forfeiture under certain conditions. So, always read Employment Agreements carefully. Better, if your employer requires you to be available remotely, they should supply you with all of the devices you need to support that remote access. If that support means you need to be available by phone or text messaging, then they should supply you with a device that supports these requirements.
Cheap Employers and Expensive Devices
As anyone who has bought an iPhone or an Android phone can attest, these devices are not cheap. Because many people are buying these for their own personal use, employers have become jaded by this and leech into this freebie and allow employees to use their own devices for corporate communication purposes. This is called a subsidy. You are paying your cell phone bill and giving part of that usage to your employer, unless your employer is reimbursing you part or all of your plan rate. If you are paying your own bill without reimbursement, but using the device to connect to your company’s network or to corporate email, your device is likely at high risk should there be a legal need to investigate the company for any wrong doing. This could leave your device at risk of being pulled from your grasp, potentially forever.
If you let the company reimburse part or all of your phone bill, especially on a post-paid plan, the company could seize your phone on termination as company property. The reason, post-paid plans pay for the cost of the phone as part of your bill. If the company reimburses more than 50% of the phone cost as part of your bill, they could legally own the phone at the end of your employment. If the company doesn’t reimburse your plan, your employer could still seize your device if you put corporate communication on your phone because it then contains company property.
What should I do?
If the company requires that you work remotely or have access to company communication after hours, they need to provide you with a device that supports this access. If they are unwilling to provide you with a device, you should decline to use your personal device for that purpose. At least, you should decline unless the employment agreement specifically states that they can’t seize your personal electronics. Although, most employers likely won’t put a provision in that explicitly forbids them from taking your device. Once you bring your device on the property, your employer can claim that your device contains company property and seize it anyway. Note that even leaving it in your car could be enough if the company WiFi reaches your car in its parking space.
Buy a dumb phone and use that at work. By this I mean, buy a phone that doesn’t support WiFi, doesn’t support a data plan, doesn’t support email, doesn’t support bluetooth and that doesn’t support any storage that can be removed. If your phone is a dumb phone, it cannot be claimed that it could contain any company file data. If it doesn’t support WiFi, it can’t be listening in on company secrets. This dumb phone basically requires your company to buy you a smart phone if they need you to have remote access to email and always on Internet. It also prevents them from leeching off your personal iPhone plan.
That doesn’t mean you can’t have an iPhone, but you should leave it at home during work days. Bring your dumb phone to work. People can still call and text you, but the phone cannot be used as a storage vehicle for company secrets (unless you start entering corporate contacts into the phone book). You should avoid entering any company contact information in your personal phone’s address book. Even this information could be construed as confidential data and could be enough to have even your dumb phone seized.
If they do decide to seize your dumb phone, you’ve only lost a small amount of money in the phone and it’s simple to replace the SIM card in most devices. So, you can probably pick up a replacement phone and get it working the same day for under $100 (many times under $30).
Request to Strike Language from the Employment Agreement
Reading through your Employment Agreement can make or break the deal of whether or not you decide to hire on. Some Employment Agreements are way overreaching in their goals. Depending on how the management reacts to your request to strike language from the Employment Agreement may tell you the kind of company you are considering. In some cases, I’ve personally had language struck from the agreement and replaced with an addendum to which we both agreed and signed. In another case, I walked away from the position because both the hiring and HR managers refused to alter the Employment Agreement containing overreaching language. Depending on how badly they want to fill the position, you may or may not have bargaining power here. However, if it’s important to you, you should always ask. If they decline to amend the agreement, then you have to decide whether or not the position is important enough to justify signing the Agreement with that language still in place.
But, I like my iPhone/iPad/iPod too much
Then, you take your chances with your employer. Only you can judge your employer for their intent (and by reading your employment agreement). When it comes down to brass tacks, your employer will do what’s right for the company, not for you. The bigger the company gets, the more likely they are to take your phone and not care about you or the situation. If you work in a 1000+ employee company, your phone seizure risk greatly increases. This is especially true if you work in any position where you have may access to extremely sensitive company data.
If you really like your device, then you should protect it by leaving it someplace away from the office (and not in your car parked on company property). This will ensure they cannot seize it from you when you’re on company property. However, it won’t stop them from visiting your home and confiscating it from you there.
On the other hand, unlike the dumb phone example above, if they size your iPhone, you’re looking at a $200-500 expense to replace the phone plus the SIM card and possibly other expenses. If you have synced your iPhone with your computer at home and data resides there, that could leave your home computer at risk of seizure, especially if the Federal Government is involved. Also, because iCloud now stores backups of your iDevices, they could petition the court to seize your Apple ID from Apple to gain access to your iDevice backups.
For company issued iPhones, create a brand new Apple ID using your company email address. Have your company issued phone create its backups in your company created Apple ID. If they seize this Apple ID, there is no loss to you. You should always, whenever possible create separate IDs for company issued devices and for your personal devices. Never overlap this personal and company login IDs matter how tempting it may be. This includes doing such things as linking in your personal Facebook, Google, LinkedIn, Yahoo or any other personal site accounts to your corporate issued iPhone or Apps. If you take any personal photographs using your company phone, you should make sure to get them off of the phone quickly. Better, don’t take personal pictures with your company phone. If you must sync your iPhone with a computer, make sure it is only a company computer. Never sync your company issued iPhone or iPad with your personally owned computer. Only sync your device with a company issued computer.
Personal Device Liabilities
Even if during an investigation nothing is turned up on your device related to the company’s investigation, if they find anything incriminating on your device (i.e., child porn, piracy or any other illegal things), you will be held liable for those things they find as a separate case. If something is turned up on your personal device related to the company’s investigation, it could be permanently seized and never returned. So, you should be aware that if you carry any device onto your company’s premises, your device can become the company’s property.
Caution is Always Wise
With the use of smart phones comes unknown liabilities when used at your place of employment. You should always treat your employer and place of business as a professional relationship. Never feel that you are ‘safe’ because you know everyone there. That doesn’t matter when legal investigations begin. If a court wants to find out everything about a situation, that could include seizing anything they feel is relevant to the investigation. That could include your phone, your home computer, your accounts or anything else that may be relevant. Your Employment Agreement may also allow your employer to seize things that they need if they feel you have violated the terms of your employment. Your employer can also petition the court to require you to relinquish your devices to the court.
Now, that doesn’t mean you won’t get your devices, computers or accounts back. But, it could take months if the investigation drags on and on. To protect your belongings from this situation, here are some …
Tips
- Read your Employment Agreement carefully
- Ask to strike language from Agreements that you don’t agree with
- Make sure agreements with companies eventually expire after you leave the company
- NDAs should expire after 5-10 years after termination
- Non-compete agreements should expire 1 year after termination
- Bring devices to the office that you are willing to lose
- Use cheap dumb phones (lessens your liability)
- Leave memory sticks and other memory devices at home
- Don’t use personal devices for company communication (i.e., email or texting)
- Don’t let the company pay for your personal device bills (especially post-paid cell plans)
- Prepaid plans are your friend at your office
- Require your employer to supply and pay for iDevices to support your job function
- Turn WiFi off on all personal devices and never connect them to corporate networks
- Don’t connect personal phones to corporate email systems
- Don’t text any co-workers about company business on personal devices
- Ask Employees to refrain from texting your personal phone
- Use a cheap mp3 player without WiFi or internet features when at the office
- Turn your personal cell phone off when at work, if at all possible
- Step outside the office building to make personal calls
- Don’t use your personal Apple ID when setting up your corporate issued iPhone
- Create a new separate Apple ID for corporate issued iPhones
- Don’t link iPhone or Android apps to personal accounts (LinkedIn, Facebook, etc)
- Don’t take personal photos with a company issued phone
- Don’t sync company issued phones with your personally owned computer
- Don’t sync personal phones with company owned computers
- Replace your device after leaving employment of a company
Nothing can prevent your device from being confiscated under all conditions. But, you can help reduce this outcome by following these tips and by segregating your personal devices and accounts from your work devices and work accounts. Keeping your personal devices away from your company’s property is the only real way to help prevent it from being seized. But, the company could still seize it believing that it may contain something about the company simply because you were or are an employee. Using a dumb prepaid phone is probably the only way to ensure that on seizure, you can get a phone set up and your service back quickly and with the least expense involved. I should also point out that having your phone seized does not count as being stolen, so your insurance won’t pay to replace your phone for this event.
Create custom ringtones from mp3s in iTunes
You might think that creating ringtones from imported music in iTunes is complex. It’s not. It’s pretty simple and it’s free. Assuming that you’ve imported your music from CD as mp3, it’s easy. Note, this doesn’t work for AAC files (files downloaded from the iTunes store). For this reason, it’s really a better idea to rip your music as mp3 format. I recommend this anyway strictly because not all mp3 players can play AAC. Yes, AAC may be a slightly better format, but it’s less compatible across the board. There are no digital music players that I’m aware of that don’t understand mp3 files. Should you decide to get rid of your iPhone or iPod and go with another digital player, your AAC files may not work on your new player. Worse, if you’ve purchased any DRM protected AAC files, these definitely won’t play. So, buying music from the iTunes store basically locks you into an Apple music player. Anyway, I digress.
Steps to creating ringtones
- Identify the music files you want to convert and ensure they are not in AAC format (use right-click Get Info and look at Where under the summary tab)
- Listen to the track and determine the start and end points you want for your ringtone. You might want to choose the chorus of the song, but make sure it totals less than 40 seconds.
- Use right-click Get Info and then under the Options tab, type in the start and end times. Times are mm:ss.frame format. If you supply mm:ss only, it assumes the frame is 0 (zero).
- Click OK to save your start and end settings on the song. Double click the song to ensure proper start and end.
- Right-click the song again and this time choose ‘Create AAC version’. If this option is missing from the menu, you will need to change your import settings to import as AAC (to allow creation of ringtones) through the iTunes’ Preferences menu (Edit->Preferences).
- Once iTunes is done creating the AAC version, drag the song from iTunes and drop it on the Desktop
- Now, rename the song from song.m4a to song.m4r
- Move song.m4r into a ringtones folder somewhere on your hard drive where you remember. Place all your created ringtones here. From that folder, drag and drop ‘song.m4r’ onto iTunes.
- A ‘Ringtones’ folder will now appear in iTunes. This ringtone will now be available on your iPhone or iPod Touch under ‘Custom’ once you sync.
For example, to create Aqua’s Barbie Girl ringtone, you would set the start to 0:26.2 and ending to 0:41. Note the .2 frame. The frame part allows you to fine tune exactly where the ringtone begins and ends. This part is a little bit fiddly if you want an exact start and end. Note, after you have set the start and end times, you should double click to listen to ensure the ringtone is starting and ending exactly where you want before you convert and rename the file and before syncing with your device.
When you’re done creating the AAC file, renaming it and dropping it on iTunes, be sure to right-click the original song (not the ringtone) and choose ‘Get Info’. Under options, uncheck start and end so the track goes back to the song’s real beginning and ending. You’ll want to do this before syncing your device again. Otherwise, your music will end up clipped on your device as well. So, don’t forget to reset the start and end times. Yeah, there’s more than a few steps, but it’s easy once you’ve done it a few times and it’s also a whole lot cheaper than buying ringtones.
If you import CDs regularly, don’t forget to change your Preferences back to mp3 when you go to import. Otherwise, the music will import as AAC.
That’s pretty much it. If you have questions, please leave a comment below.
iPad or iPod?
If you’re considering an iPad purchase, you’ll want to contemplate the following before you buy. The iPad has several ergonomic design problems that really prevent it from being truly hand and body friendly. Let’s explore and then compare that with the iPod Touch.
Curved back
All of Apple’s mobile products tend to have a curved back (excluding notebooks). I guess they like this design because they keep producing it. In the iPod, this isn’t so much of an issue. With the iPad, however, the curved back is a problem. If you lay it down, it wobbles and spins. So, if you want to put it on a surface, it will have to be a soft surface (a pillow, rug or other conforming surface). If you place it onto a hard surface, you’ll need to be prepared for the wobble. You will have a similar problem with an iPod, but if you add a case, you can somewhat manage this issue.
Higher power requirements
To operate an iPad, it needs a higher power requirement to charge and use it when plugged in. So, you may find that some notebooks cannot charge the iPad when docked. You may have to plug it into an outlet to adequately charge the iPad. With the iPod, however, it requires a much smaller power footprint, so charging off of a USB port is not a problem.
Weight
The iPad is heavy. It may only weigh in at 1.5 or 1.6 pounds with 3G, but when you’re holding that in your hand for a while, it does start to get heavy. So, don’t expect for this weight to remain comfortable in your hand for long. That means, for a book reading experience where you might want to hold it for several hours, you’re going to have to find a way to prop it up. The iPod touch is a comfortable weight and fits in the hand nicely.
Kickstand (or lack thereof)
It’s quite clear that due to the curvature of the back and the weight of this device, it desperately needs a kickstand to hold it in a proper position and still allow it to be touchable. Without such an accessory, the iPad quickly becomes unwieldy and clumsy (as if it wasn’t clumsy already).
Design
Some people think the design is sleek and simple. I’m not really convinced of that. The thick black border looks dated. The curved back prevents it from sitting flat. The weight of it is too heavy. The battery only lasts 10 hours and requires a higher power charging adapter. So, don’t expect to plug it into your old iPhone or iPod chargers and have it work on the iPad. It might power it, but it’s not going to charge it.
The touch interface is both at once sleek and cumbersome. It works, but in some cases it doesn’t (when wearing gloves). The glossy screen looks slick until you have thousands of smeary fingerprints and oil all over it. Then it’s just gross.
It’s not truly a portable device. The physical size of the device precludes putting it in your pocket. So, you have to carry it around in a case. It may look cool when you take it out to use it, but it’s still clumsy and big. If I’m going to carry around a device of this size, I would prefer to carry around a netbook with a real keyboard and real mouse pad.
Price
The iPad is effectively Apple’s netbook. They didn’t want to do a netbook, so they compromised by producing a large iPod touch (the iPad). This device has a larger screen and bigger touch surface, but that also means it has more chances of breakage if bumped, jarred or dropped. So, if you buy one, you need a case for it.
Overall
The iPad’s design is a bit clumsy. It tries to improve on the iPod touch, but the only thing that is really an improvement is the screen size. If Apple would release a 3G iPod Touch or a paperback book sized iPad with 3G, I might actually consider one. The iPad’s current size is too big and needs to be scaled back. The weight needs to be about a quarter of the iPad (or less). A smaller screen means that it’s probably harder to break. Finally, the price needs to get down to $250 or so. Right now, the price is too high at $629 with 3G for a glorified iPod touch. If it had a full Mac OS X system on it, then it could be worth it.
Apple’s got a lot of work to be done before the next iteration of the iPad. Let’s hope the device actually succeeds. I’m just not so sure of that with past tablet device successes.
iPad: After the dust settles
We are now a month post iPad launch and where are we? Some news sites are postulating the the use of iPad in the enterprise world. I can’t even fathom a use for it at home, much less putting it into the hands of corporate users. Let’s examine this platform more carefully to understand the reasons for its lack of viability in Enterprise, much less for simple home uses.
Multitasking
I know a lot of media outlets have harped endlessly on the lack of multitasking. Granted, it is a computing device and most computing devices do require some level of multitasking. I know that the iPod and the iPhone had very little internal memory (at least up to 3rd gen editions). So, it could only comfortably run one app. That was primarily a memory limitation. With the latest iPhone and iPod touch, that may have all changed. To be perfectly honest, I don’t keep up with Apple’s hardware spec details. Why? Because it’s not really that much of an interest. I mean, that’s the point. It shouldn’t be. Apple has always touted their devices ‘just work’. So, why should I need to dig inside one of their devices to find out the gritty details? I shouldn’t need to.
This issue is also what bites Apple many times over. They decide to under design the device by putting in not enough resources. So, they have to make concessions in the operating system by removing things like multitasking. Of course, with the iPod touch and the iPhone, we’re talking about very small devices that may not have the physical room to hold the amount of resources necessary to support multitasking.
The iPad’s physical size should no longer hinder their ability to put in the necessary resources to fully support multitasking (and then some). So, there is no reason why the iPad shouldn’t have supported multitasking out of the gate. But, it doesn’t. The iPhone 4.0 OS is supposed to address this issue, but not until the fall of 2010.
Multitasking and how it relates to computing
So, is it required that a PC support multitasking? Good question. It’s also a question not easily answered. In general, though, the answer should be ‘yes’. It should be ‘yes’ because the ability to run multiple apps is necessary to get things done. For example, to copy and paste between two different documents or to share information through application conduits. Even the simple act of embedding one app inside another requires multitasking. Quitting and restarting each app to move between them is cumbersome and time wasting.
In the end, yes, multitasking is required to make the computing experience be what we’ve come to expect. In the iPad, that computing experience isn’t there. So, for this reason, iPad won’t be fully accepted without multitasking. We’ll revisit this topic, however, once multitasking is (re) introduced in iPhone 4.0 OS.
Enterprise computing and the iPad
Is it ready for enterprise? I personally would say no. I’ve owned an iPod touch for several years and since the iPad really has no better selection in enterprise apps than does the iPod touch, the answer to this question is still no. Even though the screen on iPad is larger, it doesn’t offer the necessary productivity apps to fully work in a corporate enterprise. Yes, it does have a mail app. That’s a big part of what makes it work in Enterprise. Unfortunately, that mail app is so locked down and limited, that it may not fully work for the enterprise. That’s not to say that the mail app isn’t good in a pinch or to read a quick current email or two. But, don’t try to go searching for emails buried in your folders, that just doesn’t work well.
For enterprise computing, the current incarnation of the iPad is nowhere near ready.
What uses does the iPad offer?
Good question, once again. It isn’t a media PC, so that’s out. It isn’t good for enterprise level computing, that’s out. It can watch movies and read books, so coffee table literature, ok. Ignoring the touch screen and sleek design (which are just amenities, after all), it has to come down to the apps and features. The apps are limited, at this point, and I don’t really see much of that changing due to Apple’s app lockout situation.
Until Apple opens the platform up for general development, the platform will continue to be tightly controlled and, thus, limiting the applications that are available. Until this situation is resolved, this device may never end up anything more than a novelty.
HP’s slate cancelled
Looking back at history shows us that the tablet has had an extremely rocky past that always leads to failure. I’m not sure that even Apple can overcome this rocky past even with the success of the iPhone. The iPad is really too big and clunky to be truly portable. It’s too closed to allow open development. So, it’s no surprise that HP and other companies who had previously announced their intent to release a tablet are now reconsidering that release. In fact, HP announced the slate on the heels of Apple’s iPad announcement and has now cancelled the slate completely before it was even released.
Some people blame the ‘success’ of the iPad. Well, success is very much subjective. Putting 500,000 of the iPad into circulation is nothing to sneeze at. But, that doesn’t necessarily indicate success. The Newton comes to mind here. It was a hot new item that all but died in about two years. Where is the Newton now? Apple has a past history of deleting products rapidly and the iPad may be one of those items.
Apple’s past failures
If you really want an iPad, then get it now while it’s hot. Don’t wait. The reason I say this is that in 6-12 months, you could find yourself with a doorstop that Apple no longer supports. Apple has a history of killing off failing devices rapidly. So, with this particular device, don’t wait to buy it. If you wait until spring of 2011, you may find that the device is dead and buried. You could be holding a flat doorstop that iTunes no longer supports and with no active development. I can very easily see this device becoming one of Apple’s most recent failures.
Working while traveling
The tablet format has a questionable past anyway. The form factor isn’t pleasing to use. It isn’t easy to carry and, getting past the touch screen, it’s cumbersome to write text into it. So, it’s going to need a dock with a keyboard and mouse. A real keyboard and a real mouse. But, that takes the portability out of it. If you’re sitting on a plane, you’re locked into using the touch surface. Now consider that you can’t lay the device flat and work easily. I mean, you can lay it down, but then it’s not at the correct viewing angle. To get it into the correct viewing angle, you have to hold it in one hand, you have to balance it in your lap in a contorted way or you have to carry along a kickstand when you’re on a plane.
In this instance, a notebook, iphone, itouch or netbook works much better. For a netbook, the top pops open at the correct viewing angle and you have a real keyboard and mouse available. Granted, it’s not a touch surface, but that’s just a novelty anyway. Once the novelty of touch wears off, then you have to determine how to make use of this input method in an actual usable way.
Using an iPod touch or iPhone is also easy. It fits easily in one hand, is light in weight and works without the need for kickstands, contorted positions or clumsy positioning issues. Clearly, not a lot of usability was discussed when the iPad was designed. Usability is one of the things Apple usually prides itself in its designs. In the iPad, usability was clearly an afterthought.
3G iPad
This is the one and only one saving grace of the iPad. Internet everywhere is where we need to be. The supposed $29.95 monthly plan associated with the 3G version of the iPad is a reasonable price. Unfortunately, the iPad itself is marked up by an additional $130. So, instead of $499, it’s $629 (and that’s the smallest iPad). But, the iPad with 3G is the only version that I would personally consider. I already have an iPod touch and its uses are extremely limited unless you have WiFi handy (which isn’t very often). And, even when you do find a place that claims to have WiFi, 8 times out of 10, the connectivity is either slow or limited. So much for free WiFi. While 3G isn’t that fast, it’s at least always on pretty much anywhere you need it.
Form factor is the key to success
The problem with the current iPad is its size. This is the wrong form factor to release. It’s the wrong size and wrong weight. The size that the iPad should have been was about the size of a paperback book. Bigger than an iPod touch, small enough to fit in a pocket. This will take computing to the truly portable level. The screen will be bigger than a Sony PSP (which is a decent size to watch movies), but small enough to still be portable. Combine that with 3G and you have a device that people will want to use. The iPad is not that portable and still requires a case with handles. After all, you don’t really want to drop a $600+ device. But, a device the size of a paperback book at the cost of maybe $399, that’s in a price range that could work.
First Gen iPad
Remember that this is the first generation iPad. You really have to wait until the third gen of an Apple device to get to the features that make it worthwhile. The question remains, will the iPad even make it to a third incarnation? Only time will tell. Apple won’t abandon the iPhone OS on devices for quite some time. But, the form factor of the iPad is likely to change several times before it’s over. Like I said, if you want this thing, buy into it now. Otherwise, if you want to wait a year, you may not be able to get this form factor again and you may find that Apple has backtracked into smaller more portable devices.
Apple’s iPad: 10 inch iPod Touch or iDisaster?
Recently, I wrote the article “What is it about tablets?”. In that article, I discussed what Apple must do to make the newly announced iPad (tablet computer) successful. Apple needs a paradigm shifting technology embedded in the iPad that would make the usability of such a tablet go leaps ahead of previous tablet attempts. Unfortunately, that did not happen.
Failure to launch (and type!)
The iPad may look like a pad, but it functions nothing like a pad. In fact, this device looks and acts like an iPod touch on steroids. But, Apple failed this device on so many levels. First, let’s start with the design. The iPad back is not flat (which is just like the newest thin iPod touch). The back is curved. So, laying the iPad on a flat surface leads to wobbly typing or surfing. This forces you to put it on a soft surface or hold it in your hand. Not an optimal or convenient design.
Typing input
On the touch, however, it was small enough to hold in one hand and type with the other. In fact, you could hold it with two hands and thumb type. With a 10 inch sized device, one hand typing isn’t really an option. But, this whole typing issue just goes back to the fundamental input problem with tablets. How do you reliably get input into a tablet computer? The options are voice, handwriting recognition and touch typing. None of these input styles make for a truly usable computer experience. So, on this level, Apple has failed. Funny too, because Apple is usually the leader when it comes to innovative ways to improve user interface experience.
Finger Friendly?
I’d like to point out another possible problem. On the iPod Touch, the touch screen surface only works with an actual finger touch. It doesn’t work with gloves on or by using your fingernail. As a result, this makes the touch surface a problem in the winter or for women with long nails. I do not presently know that the iPad uses this same touch screen technology, but it’s very probable. Therefore, this could make the iPad not friendly for glove wearers or women with long nails.
Lack of ports
Most computers today need to support the latest in port technology. More and more, however, Apple seems to shun standards and try for their own proprietary connectors. Sometimes it works. More often than not, it fails. In this case with this device, it adds to the design failure. With the iPad, Apple should have added standard ports like HDMI and a Secure Digital slot. Unfortunately, they didn’t do this and this device suffers as a result. This is especially bad considering most Netbooks offer most of these ports. Yes, some Netbooks even offer HDMI ports.
iPod Touch Clone
Unfortunately for the iPad, it appears to be a 10 inch iPod touch. The interface is, of course, 10 inches. This means it uses the same interface that’s on the iPhone and iPod touch. On a small handheld device, that interface works well. On a 10 inch screen, the oddness of it all is quite apparent. The resolution is higher on the 10 inch screen and, thus, the iPad scales up most apps to accommodate. The problem is the scaling. Some apps look fine scaled. Some can actually take advantage of the larger screen (mapping softwares). With low res apps, the iPad scales up the app window to fill the 10 inch screen which looks quite lame. Granted, all of this can be fixed by developers reworking their apps. But, for now, it makes this device all the more clumsy.
App Store Tie-In
This is yet another in a series of devices that Apple is requiring the user to use solely with iTunes and the App store. Inevitably, the iPad will be jailbroken. Until then, the audience is captive to the Apple store. So, if you want apps or media, that’s where you must go. Of course, you can import media into iTunes app and sync that, but you cannot load any apps other than those that come from Apple’s app store until it is jailbroken (probably the day after it gets released).
This also means that tried and tested apps you’ve come to know on Windows or even Mac OS X may never become available on the iPad due to iTunes App Store restrictions.
A must have? No. Not yet anyway.
Apple has yet to convince me (and many others) of the necessity of this device. There’s no wow-factor here or anything compelling to make the iPad stand out as must have. There’s nothing here to say that it is even useful for anything beyond what a Netbook can accomplish for less money. The iPod touch is still much more useful due to its size. The iPad is sitting in a cost space near Netbook pricing (the iPad is more costly), but Netbooks still have much more functionality due to a real keyboard and better use of the screen (not to mention, full fledged apps).
At the entry level pricing of $499, which will mean a bare bones model, you’re sure to get as little as possible. To get all the bells and whistles, you’re likely to pay well over $1000 for the equivalent of a large iPod touch.
In other words, Apple did not provide a paradigm shifting technology necessary to make the iPad absolutely compelling. In fact, the whole big clumsy nature of this tablet is quite apparent even from the image of Steve Jobs holding it.
This is a 1.0 device that feels like a 0.5 device with poorly thought out software. The iPod/iPhone interface and its apps were designed to be used on handheld small screen devices. Putting this interface onto a 10 inch sized display and expecting full fledged computing out of portable apps is stretching this device to its limits. Granted, Apple can generally get the kinks out of new devices. But, the tablet has such a long history of failure going back to Grid Computers in the early 90s that Apple has a steep bank to climb to get out of this trench they’ve dug themselves into.
Overall, I’m still underwhelmed and I’ve seen nothing yet that screams, must have. An iPod touch screams that due to its sheer size and portability. The iPad definitely does not!
Random Thoughts - Randocity! 
leave a comment