Random Thoughts – Randocity!

Technology Watch: Calling it — Wii U is dead

Posted in botch, video game design, video gaming by commorancy on June 10, 2013

I want Nintendo to prove me wrong. I absolutely adore the Wii U system and its technology. The Gamepad is stellar and it feels absolutely perfect in your hands. It just needs a better battery. The battery life sucks. There’s no doubt about it, the Wii U is an amazing improvement over the Wii. So what’s wrong with it?

Titan Tidal Forces

There are many tidal forces amassing against the Wii U which will ultimately be its demise. In similarity to the amazing Sega Dreamcast and, before that, the Atari Jaguar, the Wii U will likely expire before it even makes a dent in the home gaming market. Some consoles just aren’t meant to be and the Wii U, I’m calling it, will be discontinued within 12 months in lieu of a newly redesigned and renamed ‘innovative’ Nintendo console.  Let’s start with the first tidal force…

What Games?

Nintendo just cannot seem to entice any developer interest in porting games to the Wii U, let alone creating native titles. With such big game franchises as Bioshock Infinite, Grand Theft Auto V, Saints Row 3 and Deadpool (Activision, surprisingly) side-stepping the Wii U, this tells me that at least Rockstar and Activision really don’t have much interest in producing titles for this console. Even such bigger titles like Call of Duty, which did make it to the Wii U, didn’t release on the same day as the PS3 and Xbox versions.  Call of Duty actually released later, as did The Amazing Spider-Man.

Worse, Nintendo doesn’t really seem committed to carrying any of its own franchises to this console in any timely fashion. To date, there is still not even an announcement for a native Zelda for Wii U. Although, we’re not yet past E3, so I’ll wait to see on this one. My guess is that there will be a Zelda, but it will likely fall far shy of what it should or could have been.

Basically, there are literally no upcoming game announcements from third party developers. And there’s especially nothing forthcoming from the big franchises on the Wii U (other than Ubisoft’s Assassin’s Creed IV, which is likely to be just another mashup and rehash). Yes, there are a number of b-titles and ‘family’ titles, but that’s what Nintendo is always known for.

Sidestepped, but why?

I see titles like Grand Theft Auto V, Saint’s Row 3, Destiny and Deadpool where there is no mention of a Wii U version. For at least GTA5 and Saint’s Row, these developers likely had well enough of a lead time to be able to create a Wii U version. So, what happened? Why would these games not be released for the Wii U?  I think it’s very clear, these developers don’t think they can recoup their investment in the cost needed to produce the game for that console. That doesn’t mean that the games won’t be ported to the Wii U six months after the Xbox, PS3 and PC releases. But then, what’s the incentive to play a 6 month old game? I don’t want to pay $60 for has-beens, I want new games to play.

Hardcore gamers want the latest at the moment when it’s released. Not six months after other consoles already have it. As a hardcore gamer, I don’t want to wait for titles to release. Instead, I’ll go buy the an Xbox or a PS so I can play the game when it’s released, not wait 6-9 months for a poorly ported version of the game.

Competition

With the announcement of both Sony’s PS4 (*yawn*) and the Microsoft’s Xbox One ( :/ ), these two consoles together are likely to eclipse whatever hope the Wii U has of gaining the hardcore gaming element. In fact, it’s likely that Sony’s PS4 is already dead as well, but that’s another story. Also, with the lackluster announcement of the Xbox One, we’ll just have to wait and see.  Needless to say, people only have so much money to spend on hardware and only one of these consoles can really become dominant in the marketplace. For a lot of reasons to be explored later in this article, Nintendo’s Wii U cannot survive with the course it is presently on.

I can’t really call which is the bigger yawn, PS4 or Xbox One, but both have problems. Namely, no compatibility to previous console games which really puts a damper on both of these next gen consoles. Maybe not enough for either of them not to become successes in 5 years, but immediate adoption is a concern. Available launch titles will make or break these new consoles as backwards compatibility is not available. Meaning, without launch titles, there’s literally nothing to play (other than Netflix, which you can pay far less than the price of a console to get.. i.e., Roku). For competition alone, this is a huge tidal force against Nintendo that will ultimately keep the Wii U in third place, if not outright dead.

Let’s not forget the nVidia Shield based on Android that is as yet an unknown quantity. Although, the way it is currently presented with the flip up screen and the requirement to stream games to the unit from a PC is a big downer on the usability of this system as a portable. I don’t believe nVidia’s approach will succeed. If you’re a portable system, then it needs to be truly portable with native games. If you’re a console, then make it a console and split the functionality into two units (a controller and a base unit).  The all-in-one base unit and controller, like the Shield, isn’t likely to be successful or practical.  The attached screen, in fact, is 1) fragile and likely to break with heavy usage and 2) make it hard to play games because the screen shakes (loosening the hinge) when you shake the controller.  For the PS Vita, it works okay. For the Shield that still requires a PC to function, this isn’t a great deal, especially at the $350 price tag.

Nintendo Itself

Nintendo is its own worst enemy. Because it has always pushed and endorsed ‘family friendly’ (all age) games over ‘hardcore’ (17+ aged) games, the Wii U has pushed Nintendo into an extremely uncomfortable position. It must now consider allowing extremely violent, bloody, explicit language games into the Wii U to even hope to gain market share with the hardcore 17-34 aged gamers.  In other words, Nintendo finally has to grow up and make the hard decision. Is it or isn’t it a hardcore gamer system?  Nintendo faces this internal dilemma which leaves the Wii U hanging in the balance.

It’s clear that most already released titles have skirted this entire problem. Yes, even Call of Duty and Zombie U do mostly. Assassin’s Creed III is probably the hardest core game on the system and even that isn’t saying much.

Game developers see this and really don’t want to wrestle with having to ‘dumb down’ a game to Nintendo’s family friendly standards.  If I were a developer, I’d look at the Wii U and also ask, “Why bother?” Unfortunately, this is a catch-22 problem for Nintendo. Meaning, Nintendo can’t get people to buy the system without titles, but Nintendo can’t rope in developers to write software without having an audience for those titles. The developers just won’t spend their time writing native titles for a system when there’s not enough users to justify the expense of the development.

Worse, the developers realize they will also have to provide a ‘dumbed down’ version for the Nintendo platform to placate Nintendo’s incessant ‘family friendly’ attitude. For this reason, Nintendo can’t turn the Wii U into a hardcore system without dropping these unnecessary and silly requirements for hardcore games. Nintendo, as a word of advice, just let the developers write and publish the game as it is. Let the ratings do the work.

Bad Marketing

For most people, the perception is that the Wii U is nothing more than a slightly different version of the Wii. The marketing was all wrong for this console. Most people’s perceptions of this system are completely skewed. They really don’t know what the Wii U is other than just being another Wii. This issue is cemented by naming the system the ‘Wii U’.  It should have had an entirely different name without the word ‘Wii’. Unfortunately, the Wii was mostly a fad and not a true long-lasting gaming system. It picked up steam at first not because it was great, but because people latched onto the group gaming quality. For a time, people liked the ‘invite people over for a party’ quality of the Wii. This group gaming quality was something no other gaming system had up to that point. Then came the Kinect and the Move controllers and competition wiped that advantage out.

The Wii U design has decidedly dropped the idea of group gaming in lieu of the Gamepad which firmly takes gaming back to a single player experience. Yes, the Wii U does support the sensor bar, but few Wii U games use it. Worse, the Wii U doesn’t even ship with the Wiimote or Nunchuk, firmly cementing the single player experience. Only Wii compatible games use the sensor bar for the multiple player experience. Because of the focus back to single player usage, this again says Nintendo is trying to rope in hardcore gamers.

Unfortunately, the marketing plan for the Wii U just isn’t working. The box coloring, the logo, the name and the way it looks seems like a small minimal upgrade to the Wii. Until people actually see a game like Batman Arkham City, the Amazing Spider-Man or Call of Duty actually play on the Wii U, they really don’t understand what the ‘big deal’ is. Worse, they really don’t see a need replace their aging Wii with this console knowing that they rarely play it at this point anyway. So, when the Wii U was released, the average Wii user just didn’t understand the Wii U appeal. The Wii U marketing just didn’t sell this console to either the family audience or to the hardcore gamer correctly.

Bad Controller Button Placement

The final piece of this puzzle may seem insignificant, but it’s actually very significant to the hardcore game player. Because the PS3 and the Xbox map action buttons identically to the controller across games, you always know that when you press A, it’s going to do the same thing on the Xbox or the PS3.  So, you can move seamlessly between either console and play the same game without having so shift your button pressing pattern. In other words, you can play blind because the button location+action is identical between the Xbox and the PS3.  The buttons placement is then as follows:

Y/Triangle = 12 o’clock, B/Circle = 3 o’clock, A/X = 6 o’clock, X/Square = 9 o’clock (Xbox / PS3)

The actions of Y and Triangle are the same between the systems.  The actions of B and Circle are the same and so on. If you play Call of Duty on PS3 or Xbox, you always press the button at the 6 o’clock position to perform the same action.

The Wii U designers decided to place the buttons in opposition to the Xbox & PS3. The button placement for Wii U:

X = 12 o’clock, A = 3 o’clock, B = 6 o’clock, Y = 9 o’clock (Wii U)

This button placement would be fine if A (3 o’clock) on the Wii performed the same action as the B/Circle (3 o’clock position) on the Xbox and PS3. But, it doesn’t. Instead, because the Wii’s controller is labeled ‘A’ (3 o’clock position), it has the same function as the ‘A/X’ (6 o’clock position) button the Xbox and PS3. The ‘B’ button at (6 o’clock) matches the B/Circle (3 o’clock) on the Xbox/PS3. This means that you have to completely reverse your play on the Wii U and retrain yourself to press the correct button. This means you can’t play blind. This is a difficult challenge if you’ve been playing game franchises on the Xbox for 10 years with the Xbox/PS3 button and action placement. This would be like creating a reversed QWERTY keyboard so that P starts on the left and Q ends on the right and handing it to a QWERTY touch typist.  Sure, they could eventually learn to type with keys in this order, but it’s not going to be easy and they’re going to hit P thinking it’s Q and such for quite a while.

For hardcore Xbox gamers, making the switch to the Wii U is a significant controller retraining challenge. When I replayed Assassin’s Creed III, I was forever hitting the button at the 6 o’clock position thinking it was the A button because that’s the position where it is on the Xbox and PS3. Same for the reversed X and Y.  By the end of Assassin’s Creed III, I had more or less adapted to the Wii U’s backwards controller, but I made a whole lot of stupid mistakes along the way just from this button placement issue alone.

Either the games need to support Xbox/PS3 alternative action placement compatibility or the Wii U needs to sell a controller that maps the buttons identically to the Xbox and PS3. I personally vote for a new controller as it doesn’t require game designers to do anything different. This button placement issue alone is a huge hurdle for the Wii U to overcome and one that is a needlessly stupid design when you’re trying to entice Xbox or PS3 gamers to your platform. I don’t want to relearn a new controller design just to play a game. Ergonomics is key in adoption and this is just one big Nintendo ergonomics design fail. For the Wii, that button placement was fine. For the Wii U, the controller needs to identically map to the PS3 and Xbox button/action layout to allow for easy and widespread adoption.

Death of the Wii U

Unfortunately, due to the above factors, Nintendo will struggle to keep this console afloat before it finally throws in the towel to the Xbox One and the PS4. Worse, the Wii U really doesn’t have a niche. It lost its fad group gaming image over a year ago when people stopped buying the Wii for that purpose. Those who did use it for that shoved it into a closet. The Wii U may have been somewhat positioned to become a hardcore system, but due to poor controller button placement, lack of quality developers producing hardcore titles, the Wii U’s silly user interface, Nintendo’s antiquated ‘family friendly’ attitudes and Nintendo itself placing silly requirements on titles to reduce violence and language as part of that antiquated attitude, the Wii U doesn’t really have a market. It just doesn’t appeal to the hardcore gamers. So what’s left? Zelda and Mario and that’s not enough to invest in the Wii U.

Just looking at the titles presently available for the Wii U, at least 85% of which were original launch titles (most of which were ported from other consoles).  In combination with the new fall console hardware releases plus hardcore titles for existing consoles that completely sidestep the Wii U, Wii U just cannot succeed without some kind of major miracle out of Nintendo.

I full well expect to hear an announcement from Nintendo dropping the Wii U, not unlike Sega’s announcement to pull the plug on the Dreamcast so early into its console life.

Bioshock Infinite: Or, why circular time paradoxes suck!

Posted in movies, storytelling, video game, video game design by commorancy on June 3, 2013

Note: If you haven’t yet played Bioshock Infinite yet, this article contains spoilers.  You should stop reading now! You have been warned.

Many people are awed and dumbfounded (even Wikipedia) by the story within Bioshock Infinite. Wikipedia is supposed to remain neutral, yet the article for Bioshock Infinite is extremely biased towards Infinite containing a ‘great’ story. It most definitely isn’t ‘great’ by any stretch. For some odd reason, gamers (and critics) think what’s in Infinite is a good thing and somehow even like and see it as some sort of thought provoking experience. Well, perhaps it is in some small way thought provoking, but not thought provoking in the right (or even a good) way. Let’s explore why Bioshock Infinite’s type of thought provoking experience is not a good thing and not something to be wanted or desired in storytelling.

Breaking the Rules

There’s something to be said for people who break the rules. Sometimes breaking the rules can lead to good consequences. Most times, it ends up in failure. Story and narrative creation rules have been in existence since the earliest fiction book was written. Yet, these rules have minimally changed throughout the years to keep stories satisfying and fresh. The rules for well written storytelling are already firmly established. Granted, the storyteller can take liberties if the diversion leads you back to something profound within the story. Basically, the idea behind storytelling is to keep the pace and momentum going and to flesh out characters who the reader can feel good about. Plot devices are used to keep the story on track, to know where that story is heading and what the end goal is for the characters. With the ultimate goal being to produce characters whose situations seem real and profound.  The characters are the crux that ground the story even if the rest of the world is fanciful. Without this grounding, the story falls apart. With that said, every story has a beginning, a middle and an end. All three of these should be clearly defined so that what transpires along the way leads to a satisfying conclusion of the characters lives where the readers have invested their time.

Video Game Storytelling

With video games, the way to tell a story hasn’t substantially changed and not every video game company ‘gets’ it. Every entertainment experience today should become a cohesive character driven story to be successful. Within video games, there are two pieces to the story puzzle. The gameplay and the storytelling. Both are symbiotic relationships. One feeds off of the other. Neither should really become dominant in this mix. If the game falls too much into a storytelling role, it loses the interactivity needed to be a great video game. If the gameplay is all there is and the story only happens at the beginning and end, the story becomes an afterthought. Both have to work together to create the whole and to keep the player engaged in the game and the story. However, should one become more dominant than the other, the gameplay should win. It is a game after all.

Time Travel and Storytelling

Unfortunately, too many novice storytellers decide to use the extremely overused, trite and cliché device known as time travel via time anomalies to create and tell their (ahem) story. Worse, without clearly reasoned ideas, time travel can easily make a story become a Deus Ex Machina blunder. As it’s far too easily done wrong, time travel should be avoided in most stories as it really has no place in any quality storytelling experience. And, it’s usually not needed. For example, J.J. Abrams uses this device within the newest Star Trek film reboot. He, unfortunately, uses it to create an alternative universe where the original Star Trek crew don’t actually live. Instead, he creates a rebooted universe of his own choosing and design. His storytelling approach is to toss out the baby with the bathwater and start over on his own terms. Not only does this completely dismiss and insult Gene Roddenberry’s vision of Star Trek, it completely smacks of pretentiousness. J.J. Abrams apparently thinks he’s better than Gene Roddenberry and can somehow improve upon what Roddenberry has created. In fact, there is no need for this in the Star Trek universe. The original Star Trek universe works perfectly fine as it is for setting J.J. Abrams’ story.

In J.J. Abrams’ Trek, the only true Star Trek original crew was the aging Spock who somehow accidentally stumbled through a time hole into J.J. Abrams’ fabricated new time paradoxical Star Trek universe. After you realize this, you’ll understand just how horrible the new Star Trek film really is. The events that took place in J.J. Abrams’ Trek movie don’t exist in the universe that Gene Roddenberry created. This also means that you’ve wasted 2 hours of your life watching a contrived useless film.

Bioshock Infinite is a video game who’s designers decided to use time travel and alternative dimensions (string theory) to explain the story. The only thing the writers successfully accomplish is to produce an incomprehensible mess of a story with characters we ultimately don’t really care about. Some players saw the story as thought provoking. The only thing that Infinite accomplishes, if you begin to think on the story, is unravel its own story and you’re left with questions like, “Did it really even happen?” or “Is he alive or dead?” or “Is the story really over?”. Questions that, if you really want satisfying closure to a story as a writer, you don’t want people asking. These are not the kinds of questions that should be left over at the end of your story. These are the kinds of questions that lead people to critique the story as being trite, cliché and poorly written. You want people to value and cherish and like the story. You want them liking and asking questions about the characters, what happened to them after, where the story might go from here. You don’t want to leave your story open to ‘Infinite’ possibilities where the story leads effectively nowhere and there are so many of the same characters that you can’t even wrap your head around it. In storytelling, infinite choice is the same as no choice. Meaning, if there is no way to tell what happened, that’s the same as saying that it didn’t happen. Which then means that playing the game is pointless.

Time Travel and Time Paradoxes

Time travel is a concept that we do not know if it’s possible. It’s all theory and conjecture at this point. It could become a reality in the future, but we’re not there yet. Telling fanciful stories about time travel and multiple universes may seem like something good, but most times isn’t. The single biggest problem with using time travel and string theory in storytelling is the circular time paradox. That is, a situation that would lead the viewer to logically conclude just how the story came to exist if changing a small piece caused the creation (or unraveling) of the situation in the first place. As a concrete example, in the film Terminator 2, Skynet effectively creates itself. That is, a Skynet robot from the future is sent back in time to kill the then kid, John Connor. Yet, it fails and is destroyed. Its robotic brain technology chip is recovered by Cyberdyne Systems. Cyberdyne Systems employees then reverse engineers the chip which, through technology breakthroughs as a result of that chip, then causes the conception of the technology that leads to the birth of those exact robots and the Skynet computer. Effectively, the technology creates itself. Because of this circular time paradox, this makes stories like Terminator 2 unwieldy, unsatisfying and poorly written. Technology simply cannot create itself and stories should never be written that even hint at that. Humans should always have a hand in that creation of something or the logic of the whole story falls apart.

Likewise, Bioshock Infinite creates a time paradox where the death of Booker unravels the game’s entire reason to exist. Why would you, as a writer, intentionally negate the reason for your story’s existence? Basically, you’ve just told your readers, this story sucked and it didn’t really happen. Or in the case of a video game, the designers are saying, “Yes, we understand you’ve invested hours and hours playing this video game, but really, the story and game just didn’t happen.”

Bioshock Infinite

Oh, this game seems like it tries to keep itself on track in the beginning, but fails because its writers and the story simply get more and more lost with every new time hole (tear) that Elizabeth creates. The writers eventually can’t keep up with the time paradoxes and begin ignoring them entirely in hopes that the player will too. Unfortunately, I can’t overlook this issue. It’s one of my pet peeves within stories. While I don’t plan on keeping score of exactly how many time paradoxes take place over the course of the game, the one that matters is at the very end of the game.

If Booker and Comstock are one and the same person, and Booker kills himself as a child, Columbia can’t come to exist and neither can Elizabeth. Of course, what happens is that multiple Elizabeths drown Booker in a mock baptism which also negates the entire Comstock Columbia story. Which means, Booker would never come to visit Columbia and Elizabeth would never have been stuck in the tower. Who’s to say Anna/Elizabeth would have even been born? Yet, self-preservation and survival is the strongest human instinct that humans have. Why would Elizabeth knowingly do away with her own existence by killing her own father or even allow that to happen? That’s just not logical or rational from a character self-preservation perspective. Worse, because Irrational’s designers postulate the possibility of ‘Infinite’ realities with infinite Elizabeths, Comstocks, and Bookers, there never could be complete destruction of any one of those characters or of every infinite possible version of that story. Even worse, thinking thorough the possibility of infinite stories, how do we even know that the story we played is even the one that matters in the Grand Scheme? Likely there is a universe where Booker doesn’t become Comstock and Elizabeth and Booker have a normal happy family relationship and live happily ever after along with her mother.

Ultimately, what does any of the Infinite story have to do with Rapture? Yes, we got to see Rapture through one of Elizabeth’s doors, but the only relationship between Bioshock Infinite and the other Bioshock games is strictly in that short visit to Rapture. Nothing in this multiverse story has anything whatever to do with explaining the existence of Rapture (other than being just another alternative reality). It doesn’t explain splicers, big daddies, little sisters, big sisters or anything else that transpires on Rapture. In other words, the writers of Infinite fail in two ways:

  • They fail to give us a story in Infinite that ultimately makes any sense in the end
  • They fail to explain the creation of Rapture or of those people who end up on Rapture

They even fail at explaining how Columbia comes to exist. If the multiple Elizabeths are successful at drowning Booker, Comstock can’t come to exist and neither can Columbia. That means that the entire story in Bioshock Infinite doesn’t even happen. Which, unfortunately, leads to a circular time paradox. Such circular time paradoxes should always be avoided when writing time travel and string theory stories. Why? Because they leave the viewer with the question, “What was the point in that?” and provide a less than satisfying ending. It’s also not the question you want your viewers left asking after it’s all over. You want them to be thinking about the story and how they like the characters along the way. If the characters are all completely toss-worthy, as in Infinite, then it’s all pointless. You don’t want the viewer fixated on how the story even came to exist because that then turns the viewers to realize just how bad the story is and how worthless the characters are. Further, as an author, why would you ever intentionally write your entire story and characters out of existence via a time paradox? Is your story really that unimportant to you and your readers?

It’s the same reason you never write a story that ends up with the main character waking up from a dream at the end. Stories that end up as one big dream sequence are completely unsatisfying.  Viewers think, “Why did I waste my time watching that?” It’s definitely the wrong thing to pull from a story. Time travel stories with circular time paradoxes are just as equally unsatisfying for the same reason as waking up from a dream sequence. In fact, these two plot devices are born from the same mold and should never be used unless there is a very good reason to break that rule. This is especially true if primary storyline’s time paradox negates the whole reason to even tell the story because the characters never existed. So far, I’ve not read one recent book, seen a recent movie or played a recent game that had a story that could successfully navigate time travel or multiverses as plot device.

The closest any recent filmmakers have ever come to making time travel actually work without producing circular time paradoxes is Robert Zemeckis’ Back to the Future series and Alfonso Cuaron’s adaptation of Harry Potter and the Prisoner of Azkaban with its Time Turner sequences. Both stories are carefully crafted to avoid circular time paradoxes. In Prisoner of Azkaban, the Time Turner sequence isn’t used as the main story driving device. Instead, it is used in a noble way to save Buckbeak from death, which allows the film to have a very satisfying closure despite the inclusion of time travel. Zemeckis’ Back to the Future films do use time travel as the main plot device. However, these films’ stories are also very carefully crafted to avoid time paradoxes and leave each film with very satisfying conclusions. So, you ultimately care about the characters and ignore the silly time travel plot device. I would also include that the original H.G. Wells’ Time Machine movie is probably the most successful story at navigating time travel as a device within the story without creating a circular time paradox, while still providing engaging likeable characters along the way and a satisfying conclusion.

Overused plot devices

Time travel use as a plot device, while extremely popular, is mostly carelessly used. It has been used in such popular franchises as Lost, Stargate, Star Trek (series and movies), Terminator and is now being used in video games like Bioshock Infinite. Writers need to be extremely judicious with their use of this plot device. Time travel should only be used in a way that advances the story forward, but never in a way that becomes the story itself (as in Bioshock Infinite). Unfortunately, Irrational’s writers just don’t understand how to properly use this plot device within the story context and they use it incorrectly. It should never be used in the way it is used in Infinite. Instead, Columbia could have been shown to exist for other reasons than because of infinite realities.

At the end of Bioshock Infinite, it’s quite clear that the time travel piece is poorly conceived. It ends up making the main character appear as if he is having a psychotic episode rather than actively part of multiple dimensions and realities. I full well expected to see Booker wake up in a mental facility (on Rapture) with nurse Elizabeth administering sedatives to him. At least that storyline would have dismissed the time paradoxes as unreal events and showed us that Booker is just a mental patient among many. This is what is needed to ground the story and tie in the Bioshock Rapture story experience to the Bioshock Infinite story experience full-circle. Yes, that ending would have invalidated Columbia as a non-event, but the writers already did a good job of that in Infinite. Yes, I realize I’m advocating explaining off Infinite as a dream sequence (which is generally to be avoided). Because the Infinite writers already negated their own story, that mental hospital ending would at least start to explain how Rapture came to exist in the state it is in when we played the original Bioshock which is still a far better ending than negating your entire story. At this point, the Infinite story is just a jumbled disarray of ideas that didn’t congeal and that basically made the entire Columbia story a complete time wasting experience.  We don’t care about Comstock and now we don’t know what to think about Booker. Anna/Elizabeth ends up simply being a facilitating plot device, but we really don’t feel for her plight at all during or after the story.  At the end, she ends up a pawn (as is everyone else including Booker and Comstock). In fact, because of the time paradox story negation, we really don’t care about any of the characters.

As an FYI to future writers, ending your story with infinite universe possibilities and infinite versions of your story’s main characters is the worst possible ending for a story if you want your characters to be remembered. Because you as an author should value your story’s existence above all else, negating your characters and story with a time paradox simply sucks. If you don’t value your story, why should we?

Flickr flustr: When design doesn’t meet function

Posted in botch, business, california by commorancy on May 27, 2013

NewFlickerLongIt’s not often I write multiple articles involving the same topic, but in this case I’m making an exception. I think it’s important to explore and understand the reasons why I believe this new Flickr interface change is such a failure.  As a visual artist, I look at the new Flickr interface and wonder what the designers were thinking? See the image to the left.  It’s clear the designers were not aware of the many ways that users use Flickr. Let’s explore.

Original Flickr Interface

The original Flickr design was compelling (if not dated) for many reasons and was also useful for many different purposes. The reason the original interface held up so well and for so long is because the original designer’s vision still held true even today, dated as it may seem. “Why has it held up?”, you ask. Let’s examine.

The images were spaced just far enough apart that the images, colors and shapes didn’t clash with one another. Image thumbnails were generally of the same size whether portrait or landscape. The page was centered leaving white borders on the sides giving well enough space for the eye to rest.  There were limited numbers of photos per page keeping down the clutter. There was just enough information below each image to give the necessary details about the image (like a placard in a Gallery).  From a management perspective, there was also just enough information to show how popular an image is and whether or not it has comments.

Basically, this original interface, while somewhat antiquated and dated, was still very functional on many levels.  Both amateur and professionals alike could use and reference this interface for their own purposes. Amateurs could use it to store their snaps. Professionals could direct paying clients to their portfolio without image clashing or the interface being too busy. It was well designed from the beginning for many purposes and uses.

With this original interface, Flickr even began offering limited customization of the page layout such as images alone or images with sets on the left or other similar layouts. Yes, it was always limited customization and I had always hoped for more customization features to come.

New Flickr Interface

The new ’tile’ interface (which incidentally looks too much like Windows 8 Metro) removes nearly every pixel of white space and fills the entire page (edge to edge) with images. It unfairly penalizes portrait image thumbnail sizes over much larger thumbnails for landscape aspect images. So, you have huge landscape sized thumbnails immediately beside tiny sized portrait thumbnails. More than that, because it removes all white space from the page and fills the entire screen with images, there is no place for the eye to rest. It becomes one big jumbled mess of a screen that’s hard to view and even harder to concentrate on a single image. While the original interface design kept the images spaced far enough apart to let you focus on a single image, the new interface doesn’t. Instead, it forces your eye to constantly jump around to find something else to view. This makes the page too busy and way too cluttered.

Worse, when your eyes get tired of focusing on the images, they begin to focus on the white borders between the images. Because the white borders are of odd shapes and sizes, it begins to take on the motif of a badly copied Mondrian painting. In other words, the entire interface is one big cluttered busy mess. It’s not pleasant to view for any period of time. So, instead of taking time to visit a Flickr site in a relaxing way, many people will likely get eye fatigue fast and browse away from the entire Flickr site. The new site makes you want to look at something less tiring and less stressful. Art should be about the images, not the layout making you queasy.

Worse, in no way does this new interface say ‘professional’.

Polar Opposite Reactions

I hear a lot of people say they like the interface. My first initial reaction was also positive. But, that only lasted for a few moments until I realized the problems. I initially liked it because it was something new and a change, but I quickly realized that it wasn’t ‘better’.  I hear many people saying that it’s the worst thing they’ve ever seen. That it’s horrible. So, why does this interface generate such polar opposite reactions from so many people? It’s because Flickr went from a general purpose interface appealing to a wide array of people to an interface that appeals to only a small subset of those people.

For a casual photographer who takes photos of their dog or baby or kids, it gives a really great at-a-glance image set to know what you have. This especially works well when the images are mostly the same or a series of similar shots. Also, for those people who like coffee table books of images, this is the next best thing to that. You can bring it up at home on your screen and show people your photo album at a glance. It’s much easier to see all your images at once with this interface. For casual use, these are the people I’d expect to like the new interface. It makes seeing the images easy and they’re accessible. In other words, it’s a little like Facebook’s gallery style. But, that doesn’t make it any less cluttered, busy or stressful to view.

For the professional photographer, the exact opposite is true. You do not want your images crammed up on the same page together like this. It’s busy, cramped, the images don’t flow properly, your eye can’t focus and doesn’t allow your clients to focus on each single image easily. It pits too many images against each other vying for attention. This is bad for a professional. Again, it’s just too busy and cluttered. You would never intentionally build a portfolio that looks this way. Why would you ever expect this from a site like Flickr? So, for professionals, this is the absolute worst interface that could have been built to show off professional photographs in a professional way.

The same above for professional photographers also holds true for visual artists. If Flickr were a gallery, it would now be one wall cluttered with hundreds of images. If I were hanging my art in a gallery, I would want them spaced far enough apart that they don’t clash or create the wrong message. I also would be allowed to place my art in the order of my choosing. Yet, at Flickr, the photostream is still limited to the order in which it was uploaded. This is something that should have been fixed long before rolling out this new interface.

The Interface Mistake

Flickr developers have completely lost touch with why the original interface worked for pretty much every use case.  It worked because it offered something for every level of photographer, casual through professional including visual artists.  It was by no means a perfect interface. After all, it needed a lot of improvements.  But, it worked and it worked well.  It was also on its way to becoming something better especially with the latest round of customization features added.

Because the Flickr developers just didn’t clearly understand the full amount of use cases, they developed this new interface that entices primarily just one use case, casual users. The people who snap their baby, their dog, their house or whatever else they can find around the house.  These are those people who want an at-a-glance style interface that’s big, bold, cluttered and in-your-face.  A virtual coffee table book, if you will.  Or, in other words, the Facebookers.

Professionals and visual artists don’t want this. They don’t need this. It’s not professional. It’s not the way you want your photos represented to a potential client. It’s reminiscent of video game or a mobile device or Facebook. It’s not representative of a gallery exhibit or of a portfolio. This is where the Flickr developers have lost touch.

Flickr is a Gallery

The designers need to firmly understand that Flickr is a gallery. We are creative people supplying creative images to this gallery. It’s not a video game. It’s not a mobile device. It’s not Facebook. It is an image gallery. We want to showcase our images, not show them off like some kind of video game or toy or social network. Treat the images with respect, not as toys.

Because it is a gallery, customization is in order. The tile interface is fine as one theme among many display themes, but not as the sole theme for Flickr. Flickr needs to take a page from the WordPress book and offer multiple themes and styles. Let us choose how our images are showcased to our visitors. Yes, customization could easily become haphazard and random, but that’s the nature of customization. It has to. I don’t necessarily recommend allowing CSS level editing, but I do recommend that gallery themes become available. The time has long come for this Flickr feature. This feature is what Flickr developers should have been working on. The tiles theme, again, should have been one in among many different themes available to choose.

Don’t lock me into one single theme that doesn’t allow for customization. If I don’t like it, there’s nothing I can do except move my images elsewhere. Offer me choice. Let me choose my theme and my presentation to visitors. Flickr could have chosen this theme as the default theme, but then let us go into a theme selector and choose among 10-20 different gallery themes. Choice is the answer, not busy unprofessional Facebooky tiles.

Separate Management Interface

Because I’m the manager over my images, I don’t necessarily want to see the same interface that my visitors do when managing my images. I want a separate management interface that allows me to see and manage my images at a glance. I want easy, fast access to my comments, sets, collections, view stats and everything surrounding my images.  I don’t need to fumble through the visitor experience only to expend extra time attempting to manage my images through a cluttered and busy interface. I want a clean concise management interface that users don’t see.  It doesn’t really matter how pretty the management interface is as long as it’s functional for image management. Functionality is the key to image management.

The Fiasco

There were a number of mistakes made here.  The developers did not do enough homework to understand why the original interface worked so well for so many use cases before rolling out the new interface. They refused to see just how narrow of a use case is the new interface. It really only appeals to one of many use cases.  Additionally, Yahoo offered no preview. In other words, there was no beta test for users to give feedback before rolling it out site wide. Offering a preview window would have saved Flickr a lot of grief and is probably the single biggest mistake Flickr made in this whole update.

Developmentally, the mistakes they made included not offering customization. Users have been clamoring for such features as rearranging the image order of their stream. I agree, I would love to have this feature and have been waiting for it for a very long time.  I would like to see other features regarding things like frames and virtual lighting. I’d like to have seen more Ajax features (easy drag and arrange). Users want more customization, not less.  Instead, they locked every single user into a single interface experience that not only alienates most professional use cases, it also offers no customization to change things about the interface. In other words, Flickr has take a huge step backwards.  The interface may appear more slick, but the lack of customization takes us back to a time well before Yahoo ever bought Flickr.

Then it comes to bugs. Instead of actually correcting existing bugs and misfeatures, they worked on changing the style of the main page leaving all of the existing bugs and misfeatures out there. Seriously, the most important thing is to make the landing page ‘pretty’? What about all of the features that were not complete or the bugs that were not fixed, or the features that were never added?

The final mistake, the treatment of Pro account holders. With the increase to 1TB of space and upload limits well increased, the need to purchase Pro is really no longer necessary.  Those who recently purchased a Pro account this year feel cheated out of their money.  And, rightly so. Yahoo didn’t live up to their side of the deal with the money given to Flickr for Pro accounts. Instead, Yahoo basically thumbed its collective noses at the Pro account users not only from the monetary perspective, but also from interface perspective.  Basically, Yahoo just completely tromped all over the Professional photographers who bought into the interface for that use, but also those who paid into the Pro accounts that gave bigger limits needed to be a Professional user. Yahoo hasn’t even addressed this issue at all.

Yahoo has a lot of work to do to repair Flickr Pro user relationships.  Unfortunately, it’s probably too late. Many Professional photographers are already migrating their imagery away from Flickr to alternative services that are, hopefully, more reliable and offer more professional interfaces and support.

Lacking Support

Through this whole ordeal, Flickr support has remained amazingly silent.  They asked for comments and have said nothing about it. They did state they were ‘listening’ for whatever that’s worth. But, we all know that listening and doing are two entirely separate things. There should have been a lot more help and support coming from the Flickr staff after such an amazingly huge change.  Yet, it appears that the Flickr team has rolled the interface out in a fire-and-forget approach. Basically, with a ‘this is it’ attitude given off by those who have been able to get hold of a support person. 

Clearly, if this is the level of support that Yahoo / Flickr is providing to users for this type of service, it’s probably worth moving on to a service where your money will get you real support when you need it. Where the support people actually do care about making a difference and keeping the customer happy.

By the time Flickr realizes the problem and manages to correct it, it will probably be too late. It’s probably already too late.

Flickr’s new interface review: Is it time to leave Flickr?

Posted in botch, cloud computing, computers, social media by commorancy on May 21, 2013

New Flickr InterfaceYahoo’s Flickr has just introduced their new ’tile’ interface (not unlike Windows Metro tiles) as the new user interface experience. Unfortunately, it appears that Yahoo introduced this site without any kind of preview, beta test or user feedback. Let’s explore.

Tile User Experience

The tiles interface at first may appear enticing. But, you quickly realize just how busy, cluttered, cumbersome and ugly this new interface is when you actually try to navigate and use it. The interface is very distracting and, again, overly busy. Note, it’s not just the tiles that are the problem. When you click an image from the tile sheet, it takes you to this huge black background with the image on top. Then you have to scroll and scroll to get to the comments.  No, not exactly how I want my images showcased. Anyway, let me start by saying that I’m not a fan of these odd shaped square tile interfaces (that look like a bad copycat of a Mondrian painting). The interface has been common on the Xbox 360 for quite some time and is now standard for Windows Metro interface. While I’ll tolerate it on the Xbox as a UI, it’s not an enticing user experience. It’s frustrating and, more than that, it’s ugly. So, why exactly Yahoo decided on this user interface as their core experience, I am completely at a loss…. unless this is some bid to bring back the Microsoft deal they tossed out several years back. I digress.

Visitor experience

While I’m okay with the tiles being the primary visitor experience, I don’t want this interface as my primary account owner experience. Instead, there should be two separate and distinct interfaces. An experience for visitors and an experience for the account owner.  The tile experience is fine for visitors, but keep in mind that this is a photo and art sharing site.  So, I should be able to display my images in the way I want my users to see them.  If I want them framed in black, let me do that. If I want them framed in white, let me do that. Don’t force me into a one-size-fits-all mold with no customization. That’s where we are right now.

Account owner experience

As a Flickr account owner, I want an experience that helps me manage my images, my sets, my collections and most of all, the comments and statistics about my images. The tile experience gives me none of this. It may seem ‘pretty’ (ahem, pretty ugly), but it’s not at all conducive to managing the images. Yes, I can hear the argument that there is the ‘organizr’ that you can use. Yes, but that’s of limited functionality. I preferred the view where I can see view numbers at a glance, if someone’s favorited a photo, if there are any comments, etc.  I don’t want to have to dig down into each photo to go find this information, I want this part at a glance.  Hence, the need for an account owner interface experience that’s separate from what visitors see.

Customization

This is a photo sharing site. These are my photos. Let me design my user interface experience to match the way I want my photos to be viewed. It is a gallery after all. If I were to show my work at a gallery, I would be able to choose the frames, the wall placement, the lighting and all other aspects about how my work is shown. Why not Flickr? This is what Flickr needs to provide. Don’t force us into a one-size-fits-all mold of something that is not only hideous to view, it’s slow to load and impossible to easily navigate.  No, give me a site where I can frame my work on the site. Give me a site where I can design a virtual lighting concept.  Give me a site where I can add virtual frames. Let me customize each and every image’s experience that best shows off my work.

Don’t corner me into a single user experience where I have no control over look and feel. If I don’t like the tile experience, let me choose from other options. This is what Flickr should have been designing.

No Beta Test?

Any site that rolls out a change as substantial as what Flickr has just pushed usually offers a preview window.  A period of time where users can preview the new interface and give feedback. This does two things:

  1. Gives users a way to see what’s coming.
  2. Gives the site owner a way to tweak the experience based on feedback before rolling it out.

Flickr didn’t do this. It is huge mistake to think that users will just silently accept any interface some random designer throws out there. The site is as much the users as it is Yahoo’s. It’s a community effort. Yahoo provides us with the tools to present our photos, we provide the photos to enhance their site. Yahoo doesn’t get this concept. Instead, they have become jaded to this and feel that they can do whatever they want and users will ‘have’ to accept it. This is a grave mistake for any web sharing site, least of all Flickr. Flickr, stop, look and listen. Now is the time.

Photo Sharing Sites

In among Flickr, there are many many photo sharing sites on the Internet. Flickr is not the only one. As content providers, we can simply take our photos and move them elsewhere. Yahoo doesn’t get this concept. They think they have some kind of captive audience. Unfortunately, this thinking is why Yahoo’s stock is now at $28 a share and not $280 a share. We can move our photos to a place where there’s a better experience (i.e., Picasa, DeviantArt, Photobucket, 500px, etc). Yahoo needs to wake up and realize they are not the only photo sharing site on the planet.

Old Site Back?

No, I’m not advocating to move back to the old site. I do want a new user experience with Flickr. Just not this one. I want an experience that works for my needs. I want an interface that let’s me showcase my images in the way I want. I want a virtual gallery that lets me customize how my images are viewed and not by using those hideous and slow tiles.  Why not take a page from the WordPress handbook and support gallery themes. Let me choose a theme (or design my own) that lets me choose how to best represent my imagery. This is the user experience that I want. This is the user experience I want my visitors to have. These are my images, let me show them in their best light.

Suggestions for @Yahoo/@Flickr

Reimagine. Rethink. Redesign. I’m glad to see that Yahoo is trying new things. But, the designers need to be willing to admit when a new idea is a failure and redesign it until it does work. Don’t stop coming up with new ideas. Don’t think that this is the way it is and there is nothing more. If Yahoo stops at this point with the interface as it is now, the site is dead and very likely with it Yahoo. Yahoo is very nearly on its last legs anyway. Making such a huge blunder with such a well respected (albeit antiquated site) could well be the last thing Yahoo ever does.

Marissa, have your engineers take this back to the drawing board and give us a site that we can actually use and that we actually want to use.

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iPhone Risk: Your Employer and Personal Devices

Posted in best practices, cloud computing, computers, data security, Employment by commorancy on May 5, 2013

So, you go to work every day with your iPhone, Android phone or even an iPod. You bring it with you because you like having the convenience of people being able to reach you or because you listen to music. Let’s get started so you can understand your risks.

Employment Agreements

We all know these agreements. We typically sign one whenever we start a new job. Employers want to make sure that each employee remains responsible all during employment and some even require that employee to remain responsible even after leaving the company for a specified (or sometimes unspecified) period of time.  That is, these agreements make you, as an employee, personally responsible for not sharing things that shouldn’t be shared. Did you realize that many of these agreements extend to anything on your person and can include your iPhone, iPod, Android Phone, Blackberry or any other personal electronic device that you carry onto the property? Thus, the Employment Agreement may allow your employer to seize these devices to determine if they contain any data they shouldn’t contain.

You should always take the time to read these agreements carefully and thoroughly. If you don’t or can’t decipher the legalese, you should take it to an attorney and pay the fee for them to review it before signing it.  You might be signing away too many of your own personal rights including anything you may be carrying on your person.

Your Personal Phone versus Your Employer

We carry our personal devices to our offices each and every day without really thinking about the consequences. The danger, though, is that many employers now allow you to load up personal email on your own personal iDevices. Doing this can especially leave your device at risk of legal seizure or forfeiture under certain conditions.  So, always read Employment Agreements carefully. Better, if your employer requires you to be available remotely, they should supply you with all of the devices you need to support that remote access. If that support means you need to be available by phone or text messaging, then they should supply you with a device that supports these requirements.

Cheap Employers and Expensive Devices

As anyone who has bought an iPhone or an Android phone can attest, these devices are not cheap. Because many people are buying these for their own personal use, employers have become jaded by this and leech into this freebie and allow employees to use their own devices for corporate communication purposes. This is called a subsidy. You are paying your cell phone bill and giving part of that usage to your employer, unless your employer is reimbursing you part or all of your plan rate.  If you are paying your own bill without reimbursement, but using the device to connect to your company’s network or to corporate email, your device is likely at high risk should there be a legal need to investigate the company for any wrong doing. This could leave your device at risk of being pulled from your grasp, potentially forever.

If you let the company reimburse part or all of your phone bill, especially on a post-paid plan, the company could seize your phone on termination as company property.  The reason, post-paid plans pay for the cost of the phone as part of your bill. If the company reimburses more than 50% of the phone cost as part of your bill, they could legally own the phone at the end of your employment. If the company doesn’t reimburse your plan, your employer could still seize your device if you put corporate communication on your phone because it then contains company property.

What should I do?

If the company requires that you work remotely or have access to company communication after hours, they need to provide you with a device that supports this access. If they are unwilling to provide you with a device, you should decline to use your personal device for that purpose. At least, you should decline unless the employment agreement specifically states that they can’t seize your personal electronics. Although, most employers likely won’t put a provision in that explicitly forbids them from taking your device. Once you bring your device on the property, your employer can claim that your device contains company property and seize it anyway. Note that even leaving it in your car could be enough if the company WiFi reaches your car in its parking space.

Buy a dumb phone and use that at work. By this I mean, buy a phone that doesn’t support WiFi, doesn’t support a data plan, doesn’t support email, doesn’t support bluetooth and that doesn’t support any storage that can be removed. If your phone is a dumb phone, it cannot be claimed that it could contain any company file data.  If it doesn’t support WiFi, it can’t be listening in on company secrets.  This dumb phone basically requires your company to buy you a smart phone if they need you to have remote access to email and always on Internet. It also prevents them from leeching off your personal iPhone plan.

That doesn’t mean you can’t have an iPhone, but you should leave it at home during work days. Bring your dumb phone to work. People can still call and text you, but the phone cannot be used as a storage vehicle for company secrets (unless you start entering corporate contacts into the phone book). You should avoid entering any company contact information in your personal phone’s address book. Even this information could be construed as confidential data and could be enough to have even your dumb phone seized.

If they do decide to seize your dumb phone, you’ve only lost a small amount of money in the phone and it’s simple to replace the SIM card in most devices. So, you can probably pick up a replacement phone and get it working the same day for under $100 (many times under $30).

Request to Strike Language from the Employment Agreement

Reading through your Employment Agreement can make or break the deal of whether or not you decide to hire on. Some Employment Agreements are way overreaching in their goals. Depending on how the management reacts to your request to strike language from the Employment Agreement may tell you the kind of company you are considering. In some cases, I’ve personally had language struck from the agreement and replaced with an addendum to which we both agreed and signed. In another case, I walked away from the position because both the hiring and HR managers refused to alter the Employment Agreement containing overreaching language. Depending on how badly they want to fill the position, you may or may not have bargaining power here. However, if it’s important to you, you should always ask. If they decline to amend the agreement, then you have to decide whether or not the position is important enough to justify signing the Agreement with that language still in place.

But, I like my iPhone/iPad/iPod too much

Then, you take your chances with your employer. Only you can judge your employer for their intent (and by reading your employment agreement).  When it comes down to brass tacks, your employer will do what’s right for the company, not for you. The bigger the company gets, the more likely they are to take your phone and not care about you or the situation. If you work in a 1000+ employee company, your phone seizure risk greatly increases.  This is especially true if you work in any position where you have may access to extremely sensitive company data.

If you really like your device, then you should protect it by leaving it someplace away from the office (and not in your car parked on company property). This will ensure they cannot seize it from you when you’re on company property. However, it won’t stop them from visiting your home and confiscating it from you there.

On the other hand, unlike the dumb phone example above, if they size your iPhone, you’re looking at a $200-500 expense to replace the phone plus the SIM card and possibly other expenses. If you have synced your iPhone with your computer at home and data resides there, that could leave your home computer at risk of seizure, especially if the Federal Government is involved. Also, because iCloud now stores backups of your iDevices, they could petition the court to seize your Apple ID from Apple to gain access to your iDevice backups.

For company issued iPhones, create a brand new Apple ID using your company email address. Have your company issued phone create its backups in your company created Apple ID. If they seize this Apple ID, there is no loss to you. You should always, whenever possible create separate IDs for company issued devices and for your personal devices. Never overlap this personal and company login IDs matter how tempting it may be. This includes doing such things as linking in your personal Facebook, Google, LinkedIn, Yahoo or any other personal site accounts to your corporate issued iPhone or Apps. If you take any personal photographs using your company phone, you should make sure to get them off of the phone quickly.  Better, don’t take personal pictures with your company phone. If you must sync your iPhone with a computer, make sure it is only a company computer. Never sync your company issued iPhone or iPad with your personally owned computer. Only sync your device with a company issued computer.

Personal Device Liabilities

Even if during an investigation nothing is turned up on your device related to the company’s investigation, if they find anything incriminating on your device (i.e., child porn, piracy or any other illegal things), you will be held liable for those things they find as a separate case. If something is turned up on your personal device related to the company’s investigation, it could be permanently seized and never returned.  So, you should be aware that if you carry any device onto your company’s premises, your device can become the company’s property.

Caution is Always Wise

With the use of smart phones comes unknown liabilities when used at your place of employment. You should always treat your employer and place of business as a professional relationship. Never feel that you are ‘safe’ because you know everyone there. That doesn’t matter when legal investigations begin. If a court wants to find out everything about a situation, that could include seizing anything they feel is relevant to the investigation. That could include your phone, your home computer, your accounts or anything else that may be relevant. Your Employment Agreement may also allow your employer to seize things that they need if they feel you have violated the terms of your employment. Your employer can also petition the court to require you to relinquish your devices to the court.

Now, that doesn’t mean you won’t get your devices, computers or accounts back. But, it could take months if the investigation drags on and on. To protect your belongings from this situation, here are some …

Tips

  • Read your Employment Agreement carefully
  • Ask to strike language from Agreements that you don’t agree with
  • Make sure agreements with companies eventually expire after you leave the company
  • NDAs should expire after 5-10 years after termination
  • Non-compete agreements should expire 1 year after termination
  • Bring devices to the office that you are willing to lose
  • Use cheap dumb phones (lessens your liability)
  • Leave memory sticks and other memory devices at home
  • Don’t use personal devices for company communication (i.e., email or texting)
  • Don’t let the company pay for your personal device bills (especially post-paid cell plans)
  • Prepaid plans are your friend at your office
  • Require your employer to supply and pay for iDevices to support your job function
  • Turn WiFi off on all personal devices and never connect them to corporate networks
  • Don’t connect personal phones to corporate email systems
  • Don’t text any co-workers about company business on personal devices
  • Ask Employees to refrain from texting your personal phone
  • Use a cheap mp3 player without WiFi or internet features when at the office
  • Turn your personal cell phone off when at work, if at all possible
  • Step outside the office building to make personal calls
  • Don’t use your personal Apple ID when setting up your corporate issued iPhone
  • Create a new separate Apple ID for corporate issued iPhones
  • Don’t link iPhone or Android apps to personal accounts (LinkedIn, Facebook, etc)
  • Don’t take personal photos with a company issued phone
  • Don’t sync company issued phones with your personally owned computer
  • Don’t sync personal phones with company owned computers
  • Replace your device after leaving employment of a company

Nothing can prevent your device from being confiscated under all conditions. But, you can help reduce this outcome by following these tips and by segregating your personal devices and accounts from your work devices and work accounts. Keeping your personal devices away from your company’s property is the only real way to help prevent it from being seized. But, the company could still seize it believing that it may contain something about the company simply because you were or are an employee. Using a dumb prepaid phone is probably the only way to ensure that on seizure, you can get a phone set up and your service back quickly and with the least expense involved. I should also point out that having your phone seized does not count as being stolen, so your insurance won’t pay to replace your phone for this event.

Game Review: Defiance MMO on Xbox

Posted in video game, video game design, video gaming by commorancy on April 29, 2013

Defiance While I really want to like Trion’s Defiance on the Xbox 360 and in some ways I do like it, it also has some highly annoying design ideas, features, levels and quirks. Before I begin, you need to know that Defiance is an online multiplayer game only and requires a subscription to Xbox Live Gold. Don’t buy this game unless you plan to buy or already have a subscription to Xbox Live (which, of course, requires broadband Internet access). Additionally, this game is completely dependent on Trion’s servers being continually available. If Trion’s servers go down (and they do regularly), you cannot play the game AT ALL. Anyway, grab a cup of coffee and let’s get going.

Disclaimer: Be careful buying used copies of Defiance. If Trion folds or they shut down the Defiance servers, the game disk will become a coaster. The game disk has no standalone content. The Defiance game relies 100% on Trion to operate the servers and stay in business. The business of gaming is fickle. If this game doesn’t last longer than a year in operation or the TV series is cancelled, don’t be surprised if you can’t play the game. If you are reading this review a year (or later) since it has been written, do some research before investing in a used copy of the game. 

What is an MMO?

MMO stands for massive mutiplayer online. Basically, it’s a multiplayer game. It isn’t really a single player campaign game. Basically, what Defiance is to 3D gaming, a MUSH is to text-based gaming. Basically, it’s a large map environment with a load of players from all over all playing the game together.

What’s good about Defiance?

Defiance is not your standard third-person 3D Campaign based shooter or even a standard 3D death match style multiplayer game. Defiance mixes both single player campaign with multiplayer coop seemlessly. In fact, it’s really the first game I’ve played to do so. Granted, I have not played World of Warcraft, so this game may offer that level of play, also. Basically, you and your friends can join in and all defeat an enemy or boss together… at least, sometimes. Yes, there are missions where coop is not possible. It really is a pretty cool idea. The trouble is, the idea of it is pretty much where the coolness ends. The way it’s designed could be way better.

What’s bad about Defiance?

It’s highly repetitive.

As you’re driving around, you see a whole bunch of different missions on the roads. But, you’ll see the same drive-by road side missions time and time again. These drive-by missions are distinctly different from those that appear on your map as an exclamation point in a diamond. Once you’ve played several of those drive by missions, you don’t really want to do it again… and again.. and again. It’s not cool. Also, it’s the same enemies over and over. So, even though it’s a new mission, it’s the same enemies with all of the same tactics. Tactics, I might add, which can be highly boring after defeating them several times. It’s okay when you’re doing it for the first time. But, after you’ve played the same enemies and tactics about 5 times or more, it gets old really fast.

Leveling up is very s l o w.

As you level up, you get more and bigger weapons and perks. So, at least you do get stronger weapons as time progresses. But, expect that progression to go very s l o w l y. Don’t expect to get the biggest weapons really quick unless you play the game non-stop. However, even getting to Level 650 doesn’t seem much different than being at level 200 or even level 0 in terms of health or shield. You character still becomes incapacitated just easily. So, effectively all you are really getting out of leveling up is somewhat stronger weapons, maybe.

Boss Levels have no checkpoints

Single player boss levels have no save points during battle. If your character becomes incapacitated, you start the entire boss over from scratch just outside of the room. In other words, you could lose up to 30 minutes of play time whittling the boss’ health down only for one missile to incapacitate you and you have to completely redo the whole thing again and again and again. This is entirely frustrating and time wasting. Basically, you are forced to play the boss level on the game designer’s terms, not yours. If you decide that you want to use stealth and sniper tactics, you can’t. The only strategy given is the one forced upon you by the designers… which usually entails running away from the enemy in hopes you can strike them with enough to kill them before they incapacitate you. It’s all trial and error and timing. There’s no strategy involved.

No way to change weapon load out quickly

Due to the frustrating menu system, you cannot change your weapon load out while in the middle of any battle, let alone a boss battle. Otherwise, you will be incapacitated. If you don’t load out correctly before going in, expect your character to die early and often.

Scrip and other currency types

Scrip is one type money in this game. There are vendors that sell cars, weapons, weapon mods, shields and lock boxes. Unfortunately, there are other forms of currency in this game which include bits, resources, reputation and keys.

  • Scrip is obtained by completing any mission or selling goods at vendors
  • Bits are obtained by buying them with Microsoft Points (i.e., real world money)
  • Resources are obtained by completing missions or by breaking down objects into resources
  • Keys are obtained by completing arkfalls and other missions
    • Unfortunately, there is a severe limit on how many keys you can hold (my limit is 75)
  • Reputation is obtained by completing multiplayer co-op missions (requires 4 players to participate)

Some items for purchase require a mixture of the above currencies to obtain that item from a vendor. So, some specialized weapons may require 200 reputation plus some Scrip to get that item. Getting that many reputation points requires participating in many 4 player coop missions.

Main Missions

The main missions consist of a story that seems to be leading someplace, but I’ve not yet figured out exactly where. Sure, your character is being ‘groomed’ for something big, but who knows really what. At a point early in the game, you meet a character that looks very similar to a Borg (and sounds like one, actually) named Nim Shondu. Later on, you have to kill him. Believe me, this boss level is nearly impossible to beat unless you come into it with the correct weapons dealing a high amount of damage combined with overcharge. Even then, expect to spend loads of time with this room. There’s no hiding place in the room, so you can’t get away from his sword and special attacks or his EGO moves. He moves so fast that you can’t block his attacks. So, the best you can do is try to stay away from his attacks just long enough to kill him. Worse, you have to kill him 3 times. Good luck with that unless you are equipped correctly. Worse, you won’t know his tactics until you enter the room. And, by then it’s too late to go find the right weapon let alone equip it. Even worse than all of this, the game still charges you an extraction fee each time you die and can’t self-revive. Truly, a poorly designed level

So far, this story has been about rag tag missions that seem to just open up more missions and more side missions. I don’t really see where the story is going at this point. Let’s hope the writers have a cohesive story arc in mind.

Weapons and Shields, but no Armor

Unlike other military games which allow you to level up and find weapons, armor, shields and clothing modifiers, Defiance only offers shields and weapons, which isn’t really enough for this type of game. Of the shields you can find, they are all weak. Basically, there are two types of shields you can find:

  1. A shield with a low threshold for damage (1000 points or less) and recovers fast (1-3 seconds)
  2. A shield with a high threshold for damage (1500 points or higher) and recovers very slowly (delay 7-9 seconds)

Some shields are augmented with other traits (like better protection from fire damage, your own weapon damage, biodamage, etc). I’ve yet to find a shield that has offers a high threshold for damage and recovers quickly. There might be one in the game somewhere, but I’ve yet to see it or find it. Even still, it only takes about two Dark Matter troops firing their weapons at you to completely wipe out your shield with about 5 shots and another 5 will wipe out your health and incapacitate you. Worse, you cannot augment shields with any mods at all, even though the game lets you mod weapons.

Arkfalls and Side Missions

There are basically three types of side missions. Random encounters, marked side missions and Arkfalls.

Random Encounters

Random encounters are basically roadside missions. That is, you drive by and see something blocking the road. It might be Raiders, 99ers, Dark Matter, Scrappers or Hellbugs. That’s basically the list of enemies in the game. So, it will be one of these enemies that pops out of a road side mission. In fact, it’s the only type of enemies that will pop out of any of the missions including Arkfalls.

Side Missions

These mission types are marked on your map with an exclamation point in a diamond shape. These give small amounts of scrip (money) and small amounts of experience points. They usually ask you to locate and obtain something and sometimes drop it off. It might ask you to plant explosives. It might ask you to clear out a Hellbug nest or kill all of the Raiders in a camp.

Arkfalls

Other than multiplayer coop maps, these are the truly massively multiplayer experiences in this game. When an ‘ark’ falls and hits the ground, ark hunters swoop in and scour it for parts to be sold. In the game, when an ark falls, it’s just a mechanism to create a huge Hellbug or Scrapper to kill. Each Arkfall starts off small (destroying crystals in two or three waves) or killing the enemies in an area. As the smaller arkfall crystals are destroyed, this leads up to the big boss arkfall. You might have to do two or three small arkfalls before the big boss appears. Once the boss appears, all of the online players congregate and use whatever weapons they have to whittle the health down of the boss until it’s destroyed. At the end of the arkfall, a panel appears showing who did the most damage in an ordered list.

These usually give about 6500XP experience. So, if you want to gain experience and scrip fast, join arkfalls regularly. Also, do the main missions. These gain you a lot of scrip.

Incapacitation

This is one of the sore spots in this game and is poorly designed. I understand what they were trying to achieve with this part of the game, but it just doesn’t really work. So, you’ve lost all your shield and your health is now drained. Once this happens, you fall to the ground and become incapacitated. Sometimes you get two options (self-revive or extraction). Self-revive is as it states, you revive in place and pick up right where you left off. Extraction means you start over at the extraction point. Self-revive only becomes available after 5 minutes or so of playtime after the last self-revive was used. Thus, if you fall quickly after a self-revive, you have to pay scrip to get extracted.

When you’re in the world, extraction is generally cool (other than you lose a percentage of your ‘Scrip’ for being extracted).. except when your closest extraction point happens to be halfway across the map. I’ll discuss extraction points next. However, when you’re at the boss level in a dungeon, it’s not fine. In fact, it’s damn right annoying and frustrating. Worse, when you’re on a boss level, the game doesn’t even give you the option of using self-revive. You are forced to defeat the boss in one complete perfectly executed go or you fail and start over. There’s no help, no reviving, no one there to help you revive. In the case of the Borg, you’re have to completely kill him in one single go with the weapons you have in hand or you start the boss level over again. Worse, if you abandon the mission, you have to completely replay the entire intro of the level over again to get back to the boss level inside the dungeon. That may involve 20 minutes of lead-up to get into the dungeon again.

But, if you didn’t enter the level equipped with the correct shield or weapon load out, don’t bother trying to do that in combat. We’ll discuss weapon load outs shortly.

Extraction points

This game ‘binds’ your character to an extraction point that are post-like markers with a purple light (and an ammo dispenser near it). Once you get close to one of these markers, your character will become bound to it. If you extract, your character will end up back at one of these markers. As you drive by the markers, your character will become bound to them. Note, however, that these markers only appear on major roads. So, if you drive off-road all of the time or fast travel, you could leave yourself vulnerable to an extraction point that is a very long way away from where you presently are. If you’re doing an arkfall and you extract, you’re going to end up a very long way away from that arkfall and will have to spend the time to drive all the way back over there.

This is really one of the sore points of this game. There should be twice as many extraction points as there are. In fact, when an arkfall goes up, an extraction point should appear for the duration of the arkfall. So, if you have to extract, you end up somewhere close to the arkfall again. Better, if you’re in an arkfall, it should bind you to the arkfall until it’s done. Just extract me into the arkfall location where I previously was. Why force me to drive a huge distance just to get back to it? Not very well thought out.

Weapon Load Outs from the Menu

The menu system in this game is also poorly designed. In most games like this, you would have a weapon wheel where you can assign your favorite weapons for easy access during active combat. Not in this game. You have to open a menu (which can take 10-20 seconds to completely draw), then you have to select the slot and dig through a scrolling list of weapons to place into the weapon slot (another 5-10 seconds). The entire screen is completely covered with the menu so you cannot see any live action at all. Yet, everything remains live. There is no pause. So, your character is completely vulnerable while you diddle in the menu.

Bad bad BAD. This is one of the worst combat menu systems I’ve seen in a game like this. If you need access to weapons/grenades and shields easily and quickly, you NEED a selection wheel that pops up right inside the game over the top of the live gameplay. Sure, let us fill this wheel with our own weapons of choice, but after that, we can easily choose the weapon we want to use. Instead, you have a completely cumbersome menu system that completely obscures live combat and that takes 30 seconds (or longer) to walk through. Even then, you can only get easy access to two weapons at a time.

The game offers alternative weapon load outs by pressing Y in the menu and will cycle through 3 different loadout presets, but even that isn’t fast enough to work. This game desperately needs a weapon wheel preset overlay.

Inventory and Menu

Menu System

The menu includes everything to manage your weapons, weapon features, and everything in your inventory. The menu system is really overloaded. Once you get into the menu, you have the base menu which is what appears when you press the start button. But, there’s even another menu when you press the left trigger. That pops up a wheel that contains more submenus to get to things like the Defiance Store, Social, Stats, etc. Then there are the RB and LB sub menus of the main menu which cycles you through weapon modification, EGO powers, and more stats. Why they needed both the wheel menu and the RB menu system, I don’t know. It’s not intuitive and it’s confusing.

One thing, though, is that even with all of these menus, once you have created the look of your character, you’re stuck. You can’t easily change that look if you don’t like it. If it’s in the menu system somewhere, it’s well hidden. Suffice it to say that I’ve not found it.

Inventory

Inventory is severely limited. When you first start out, you get something like 12 slots which you quickly fill. Note, anything you hold takes an inventory slot (shield, weapon or mod). I don’t understand why there’s even a limit in this game. But, it’s here and it severely limits what you can pick up. I’m forever destroying objects to be able to pick up something that’s fallen from an enemy. It’s highly frustrating and highly annoying to constantly have to destroy things to get new things.

Additionally, there is no lock box, locker or any kind of storage system for extra stuff. You constantly have to carry everything with you. You can’t offload your stuff into something you own (a house or a locker or any kind of personal offline storage). The closest you get is the ‘Claim Items’ in the Defiance Store. But, that only holds stuff that won’t fit into your inventory at the time that some quest tries to give it to you. You can’t place anything into the claims item area. It only takes overflow items so you don’t lose it.

No Armor, Only Shields (and they’re limited at that)

This game has no concept of armor; only shields. Once your shields are drained, your health starts draining and then you become incapacitated. With any combat game, armor and armor rating should be a huge part of this game. Even at level 650, your character incapacitates as easily as a level 1 character. The shields you find just really do nothing. Worse, you cannot modify shields by augmenting their protection levels. This game completely fails for character protection. There’s nothing you can do to help fortify your character’s health or protection. You’re completely at the mercy of the game to provide this protection which it does not do.

Multiplayer and Chat

Don’t bother to try and text chat in this world. The chat window is complete junk. The chat system in this game is never used by anyone because you simply can’t use it. To bring up the chat, you press the D-Pad to the right which opens a small menu, then you have to select the chat window which takes over the whole screen. Then you have to use the Xbox controller chat pad (if you have it) to enter your text. Otherwise, you’re limited to that horrible move-the-cursor-and-press-letters-thing (which is even worse).

If you do decide to chat in the Xbox version, get the controller chat pad. Even that is not enough to make this system work. Instead, grab a headset and plug that in. Voice chat is the only way to do this game. Even still, there aren’t that many people using that. So, what you end up with is most people doing their own things without discussions (except where clans are involved).

TV Show Defiance Tie-In

After the shows air, the game is supposed to change its play in-world to accommodate the changes to the series. So far, I’ve seen none of this. Granted, we’re only 2 episodes in as of this writing, still I see no changes in the world or in any of the missions. So, I’m still waiting for these changes to show. Personally, it looks like hype to me.

Audio and Graphics

The graphics are reasonably decent in most cases but there are a few brilliant places. Mostly, the graphics are average. The lighting is adequate, but not spectacular. The surface textures are good, but could be better. The graphics can be glitchy, especially where other online players are concerned. Players disappear, jump from place to place or just don’t work correctly when other online players are doing their thing. The graphics are mostly smooth when it comes to your player, but it can be glitchy and jumpy at times even then.

The audio soundtrack works quite well. The audio voiceovers are mostly well done, but there are some bugs. For example, EGO says ‘Shoot it in its hideous Moths’ (you know, those white things that fly around at night) when it specifically means the word Mouth (which is printed on the screen). Trion has not yet corrected this audio track. When dealing with side missions, EGO’s phrases are so generic they sometimes don’t make sense. EGO also pops in at very inopportune times to say things. Sometimes, I wish she’d just shut up. Also, there are audio drop outs where EGO is supposed to chime in and doesn’t, but the audio volume lowers for up to 5 minutes until something else brings the volume back up. You also get these audio dropouts when entering and leaving buildings.

Overall

Defiance on the Xbox 360 is fun to a point, but is a bit too clumsy and has too many quirks and problems. After you’ve played it for about a day, it gets old and repetitive really fast. The terrain is small and there’s really very little to do other than arkfalls which also become repetitive and boring. The menu system is cumbersome and annoying. The inventory system is overblown and convoluted, but doesn’t hold nearly enough. There are no long term storage lockers, so you have to destroy items frequently. The lack of a weapon menu wheel severely hampers the combat playability in Defiance. The lack of checkpoints makes playing the game a chore in places, especially boss levels.

I’m giving this game 4.5 stars out of 10. Defiance needed a whole lot more careful design treatment with playability testing and didn’t get it.

Note: As was predicted in the opening of this article, Defiance and Defiance 2050 have permanently shut down as of April 29, 2021. If you find a game disc, don’t buy it. There is no way to play this game as the servers are permanently offline.

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Bioshock Infinite: Crap game design 101?

Posted in video gaming by commorancy on March 29, 2013

Bioshock Infinite

[Update 10/27/2015: This update note is way overdue. Irrational Games closed their doors in Feb 2014. Ken Levine decided he needed to work on smaller projects and closed Irrational Game Studios. In reality, Bioshock Infinite’s continued development problems and final released result are likely what directly led to Irrational’s closure. This game will ultimately go down in history as the game that sank the Bioshock franchise.]

Seriously, I don’t get big gaming companies like EA and 2K. Do they seriously hire pre-teen game designers to build their games? What makes anyone think that levels like the Prophet’s First Lady Airship level in Bioshock Infinite is in any way fun?

First Lady Airship

So, here’s a major game design faux pas. Even above the fact that Bioshock Infinite is clearly a 4.5 out of 10 star game, the levels are so trite, cliche and predictable that they’re not really even a challenge. Oh, they’re challenging from the point that you have limited ammo, limited health, your character dies at the drop of a hat and they keep throwing wave after wave of enemies at you. The enemies are just so lame. The trouble is, when you get to the Prophet’s airship, the whole game completely unravels into an unmitigated disaster.

The Airship level is stupid long and seemingly unending. Here is one of those levels where you are ‘traveling’ (or basically just waiting) to get some place and wave after wave after seemingly infinite wave of enemies just continue to bombard your ship’s health and you. I mean, who thinks this crap up? Worse, what person in their right mind would even think that this type of level is the remotest bit fun? It’s not like this type of level hasn’t been done before and done better in older games. Essentially, all you’re doing is continually running out of ammo, running out of health and being revived and the level is practically impossible (even on easy). There’s absolutely no strategy here and, for whatever reason, your character keeps falling off of the deck. Worse, you’ve got annoying Elizabeth constantly and inexplicably interrupting the game play to throw you salts and ammo (which forces the camera to turn away from the action making it impossible to keep your focus on completing the level). And, her interruptions usually happen at the most inopportune times, but not when you really need it.

Then, trying to use the Song Bird to complete the level only seems to make the game spawn even more enemies at once. And it’s not like the Song Bird is that much of a help with that stupid slow timer. What’s the point in the timer anyway? Just let me use that blessed bird any time I want!

Silly Stupid Levels

On some levels, there’s a vending machine about every 2 steps. On other levels, there is not a vending machine to be found. The game designers have no concept of how to place things around the levels. It’s all hapazard and randomly placed. They might as well just let you spawn them at your own choosing.

Unexpected from 2k / Irrational Games

This type of crap gaming is not something I’d expect at all from 2k Games. But, here we are. I’m willing to forgive some stupidity in a game, but this just so trite, cliche and asinine that this is it for my involvement in this franchise. I will not be buying any more Bioshock games. The last few Bioshock games taxed my patience, but I never felt like I do with Infinite. This game is just intentionally stupidly designed. Did the designers rip a page from the ‘Video game book of crappy design’ or something?

Gone are the familiars

Looking for Big Daddy?  Gone.  Looking for Splicers?  Gone.  Looking for Little or Big Sisters?  Gone.  Nothing of the familiar remains from Bioshock. Not even ADAM. This is an all new incarnation, a rewrite or, as some might say, a prequel.  Although, if it is a prequel, it has almost no elements that tie this to the underwater environments of Bioshock.  Unfortunately, the familiar is what made Bioshock into Bioshock.  Removing all of these elements and the dark moody watery environments for a sunny blue sky carnival atmosphere just doesn’t really work. It tries to be creepy, but it fails.  It tries to feel like the old Bioshock, but it tries way too hard and fails. The Rollercoaster rails are just not sufficient to replace the familiars. In fact, the rails just didn’t really even work that well as a travelling method.  You can’t do much with them or on them.

The story is haphazard and fractured throughout the game.  Instead, the designers rely way too much on the gameplay itself to carry this Bioshock wannabe.  Unfortunately, the gameplay is far too generic of a shooter to really hold up to the Bioshock standard. 2k and Irrational should have just left well enough alone and closed out this series with a Bioshock 3 (set in Rapture). This game should have been called something entirely new.  They should have just let Infinite stand as its own name, game and brand.  Tying Infinite to the Bioshock franchise was just a money play in hopes that gamers wouldn’t see through this ploy.  I’m definitely here to say that this ploy didn’t work.  Although, I can definitely understand the need to tie Infinite to the Bioshock brand because this game would have failed on its own.

Overall

The best part of this game is the Steampunk ambience. Unfortunately, that’s where it really ends. The game is so amazingly repetitive and stupidly designed, I just can’t believe that someone at 2K even gave the green light to this turd. Basically, the only resemblance to Bioshock is the name and the Vigors. Everything else is so foreign, it just doesn’t work. Then, when you get to levels like the First Lady airship and the ghost cemetery level, you’ll feel like you’ve played this game already at least 3 times before. Worse, you probably have!

There is no originality in this game and the levels are so bland and uninspired, it’s not even worth playing. While Bioshock 1 and 2 felt unique and had at least some cool features, all of that was tossed completely out the window when they designed Bioshock Infinite. I’m hoping this is the last in this franchise as this game feels like a game designed by a company where this is their first title ever published. It doesn’t feel like a big name company produced this game or spent any real amount of time or care on this title. It really just feels like a quick throw-together to make quick cash.

If you’re a Bioshock fan, this game might be worth renting.  However, if you’re not a fan of this franchise, I’d urge you to steer clear of this disaster. There’s nothing fun here and the story is just not really compelling. In fact, the game feels so much like Fallout New Vegas in style, you’d swear they ripped off most of their ideas from both Obsidian and Bethesda. But, beyond the style of it, that’s where the similarity ends.  Fallout New Vegas is a much much better game than Bioshock Infinite has any hope of being.

[Update: If you haven’t played the game, I’d recommend not playing the following video as it will spoil the game ending].  Since it’s been sometime since I have updated this review, I think it’s time to show the ending of this game (such that it is), of which I personally think is one immense fail on the part of the writers. The ending happens right after the lame airship level is completed. It took the game designers about 15 minutes to explain off the entire plot premise and even then it wasn’t very successful. I’ll leave it up to you to watch and decide, though…  I’ve also written another Randosity article entitled Bioshock Infinite: Or, why circular time paradoxes suck! that explains why this ending (and this game) sucks so hard and rightly deserves the 4.5 star rating.

Recommendation: Rent, don’t buy.  Skip if you’re not a fan.

Stars: 4.5/10 (needs a lot of work)

Game Studio: Irrational Games / 2K

Why Nintendo’s Miiverse is already dead

Posted in video game, video gaming by commorancy on March 17, 2013

Miiverse is Nintendo’s newest gaming social network only available on the Wii U console.  While it has some benefits, it also has many drawbacks. These drawbacks will become Miiverse’s ultimate failing and why it will ultimately fail to gain traction as a lasting social network.

What exactly is Miiverse?

Miiverse is a gaming social twitter-like network available exclusively through the Nintendo Wii U console and only available by using a Nintendo Network ID (which is also created exclusively on the Wii U console). The Nintendo Network ID (NNID) is much like an Xbox Live ID used on the Xbox.  However, unlike Xbox, you cannot access your Nintendo Network ID from the Internet.  It is only and exclusively available strictly through the Wii U console.  This is one of the major failings of this network and only one of the major reasons why this social network will ultimately fail.

No Internet access to content?

[Update: Miiverse is now available on the Internet in a limited fashion. However, at the time of this article’s publish date, it was not yet available. You can now visit the Miiverse Web Site and see your posts. The below paragraph is here for historical reasons.]

Nope.  There is no web access or any other external access to any of the content placed in Miiverse or, indeed, anything else related to your NNID. So, you cannot review anything about your NNID until you have access to your Wii U console again. This is one of Nintendo’s bright ideas that is ultimately a bad idea. Even Microsoft has learned that you have to allow access to at least pieces of your Xbox Live ID content on the Internet so you can at minimum login and get some information about your Xbox Live account. So, while you can’t get access to the exclusive content on the Xbox, you can at least see your gamer points and profile and set up things about your Xbox Live ID.

This exclusive access via the Wii U console will ultimately be the failing of this network. Basically, if you don’t buy a Wii U, you can’t have access to Miiverse content.  If your console breaks, you have to buy another one to gain access again. There is no way to get access to this content from the web or in any other way than through a Nintendo device. Even Apple produced iTunes so you could at least buy things on the iTunes store without owning an iDevice. Nintendo just doesn’t get it.

Miiverse is limited

Instead of Nintendo providing something more useful like game Achievements, they thought that having a half-baked social network would take the place of this.  Well, as a gamer, I’m here to say that this is not an adequate replacement. Being able to post for help and gain access to it quickly is cool, but you can easily get help by using Google and posting to open forums available on the Internet.  I don’t need Miiverse for this.  Yes, the screen shot feature is cool, but it is limited and the Nintendo admins are strictly fascist with reports of content problems.

Worse, you can’t even edit your posts.  So, if you forget to mark something as a ‘spoiler’, then you cannot fix that. You can only delete your post and start over.  Worse, there’s a 5 minute timer on posts, so if you delete a post and want to repost, you have to wait 5 minutes to fix it.  So, even if the admins mark a problem with your post later, you can’t correct the problem as there’s no way to edit it.  Seriously, if you’re going to flag posts as problems, at least have the decency to add editing tools to modify and correct the problem.

Miiverse administration is stupidly designed and poorly operated

If your content is reported, you can expect that you are always in the wrong. It doesn’t matter whether or not you really are, it matters what the admins say.  And clearly, the admins always side with the person who reports the content and not with the person who created the post.  So, be warned that if someone reports your content, you are always marked as being at fault.  Worse, the whole administration piece is stupidly designed.

There is a ‘Messages’ area where if your content is reported, you will receive a canned response from some anonymous moderator stating that you have violated Miiverse ‘terms and conditions’.  If you want to dispute the process, you can’t.  Your options for response are limited to about 6 different canned responses, none of which are at all appropriate to getting a proper response back from the admins.  No, you cannot write an email or send a text response to someone to ask a question or get clarification.  In fact, if you do need to contact someone in person regarding an issue, you have to go to Nintendo.com, submit their general web form case and then wait for them to provide you with a pin number and the phone number to call in.  That phone number being 1-877-803-3676.  But, don’t try to call it blind.  You will need the pin code provided by a Nintendo staffer to call in. Note, they don’t tell you this anywhere in any documentation or even on the Wii U in Miiverse. You have to somehow just ‘know’ this.

Worse, there is little the admins can really do short of removing the post which they should really be doing anyway. If they delete your NNID, you can simply create another one.  Sure, you might lose all your content associated with the old ID, but it’s not like you had achievement points associated with it anyway. You will lose any posts you made, but no big deal there either.  It’d basically be like losing a private twitter feed that no one but Wii U users have access to. It would not be like losing your Twitter account which would be a much bigger deal.  Although, you might lose money you’ve built up in the Nintendo store, but that’s something I’m not sure of yet.

Yeahs vs Spoilers

There is a ‘Spoilers’ flag that can be set on a post.  Unfortunately, you cannot mark something as a spoiler after the fact and it only takes one report by some random schmo for your post to be thrown into question as being a spoiler. This then throws the content into some random admin’s queue who really doesn’t care and will always side with the person who reported.  You can’t dispute this process at all.  So, your only action left is to delete the post which the admins could have done anyway.

Posts can be marked with a ‘Yeah’ (which is akin to Facebook’s Like feature), but these have no bearing on whether or not it’s a spoiler. With spoilers, you have to report it through a form.  Once reported, an anonymous moderator makes the decision whether it violates terms.  But, it doesn’t matter if it does or doesn’t.  You’re already guilty and you will always be in the wrong. Nintendo is not taking any chances, so the poster of the content will always be dinged on the content. So, how exactly does any of this in any way incent any gamer to want to participate in this network knowing they’re going to have run-ins with admins? Nintendo, you’re biting the hand that’s feeding you.

With any game, any still image is considered a spoiler.  If you’re showing game content, that’s a spoiler for someone. So, it doesn’t matter what image you’ve posted, if someone reports it as a spoiler, it is a spoiler (at least according to Nintendo). This is the wrong approach for a social network. Nintendo shouldn’t be making the decisions about spoilers. Social networks need to operate on likes or thumbs down features.  Instead of taking the word of only one person (which is currently what it takes for Miiverse), it should be self-policed by the software based on the consensus of a number of people participating in the social network.  If a number of people tag something as a spoiler, then mark it as a spoiler automatically. Problem solved with no personnel intervention involved.  Don’t flag an account as in ‘violation of terms’ with this silly and stupid canned response system.  Just automatically take action by allowing the users to self-police the content.  Again, if more people mark it as not a spoiler than those who do, it remains visible as not a spoiler.  Social networks should be governed by those participating in the social network, not by Nintendo employees. Nintendo clearly doesn’t understand the concept of a social network or how it should operate.

Deleting Content

If you decide to delete all of your Miiverse posts, you might as well just go delete your entire NNID.  It’s a whole lot faster.  Trying to weed through your old posts on Miiverse is like watching paint dry. This entire process is majorly botched, hugely time consuming and barely works.  I had about 170 posts and it took me nearly 2 hours to delete most of them. Suffice it to say that you have to refresh the entire list of posts each time you want to get to the next post to delete.  And, because they only load a screen at a time, you have to wait when you pull the screen up for it to load more posts in. Worse, you have to basically unfriend and unfollow everyone in your list to limit this list to just your posts so you’re not scrolling through tons of other people’s posts to get to your own.  Worse, there’s no way to see, at a glance, who you’ve friended or followed.  So, you have to just weed through the ‘Activity Feed’ to find the people you’ve friended and followed. Note, I’m not even filling in half of the details here for deleting content, but suffice it to say that Miiverse was not designed to delete your old content.

No opt-out

If you don’t want to participate in Miiverse, there is no way to do this on the Wii U console.  Basically, you have to disconnect your Wii U from the network to not participate in Miiverse. There is no option on the Wii U console to turn it off or in any other way opt-out.  Note that as long as you have an NNID associated with your Wii U, your console will log into the Miiverse service and show you content on the carousel screen even if you don’t want to participate.

Overall, Miiverse seems like a good idea, but it’s badly designed, poorly implemented and poorly operated.  Yes, the one thing that it does is allow for quick access to help, but that one feature is completely overshadowed by how poorly the entire software is conceived and implemented. I personally cannot recommend this social network for any use other than for a quick ‘Help I’m stuck’ kind of question. Even then, I would suggest using Google first as it will likely be faster.

If you are a parent and don’t want your child participating in this social network, you have no option to turn it off from within the Wii U console.  So, if you’re thinking of buying a Wii U console for your child, you should be well aware of this fact before you consider that purchase. If you would prefer your child to not participate in this poorly run social network, then you should probably consider a different console purchase.  Additionally, considering that Nintendo is having major troubles even roping in developers to put their AA titles on the Wii U, I’d say purchasing (or, rather, not purchasing) the Wii U is pretty much a no-brainer.

Done with Miiverse

I’ve given Miiverse a fair shake and have come to conclusion that because of its limited usefulness and Nintendo’s fascist moderators and ‘terms and conditions’ coupled with bad software design, I can’t be part of that community. This is the reason I deleted all of my content on there. I may yet delete my NNID and just be done with it.

Until Nintendo can figure out that this social network design is crap and until they redesign it from the ground up, my suggestion is to avoid using Miiverse as its sole value is extremely limited and may actually cause more harm than good for some people.  Nintendo, you need to figure this out fast.

Revert back to iTunes 10 from iTunes 11 (Mac Edition)

Posted in Apple, botch, business, itunes, itunes bugs by commorancy on February 27, 2013

[UPDATE 2015-01-17] New Article: How to make iTunes 12 look and act more like iTunes 10

Thanks to Danny Rolnick for this very detailed and helpful explanation and for his permission to post it here on Randosity. His steps came in as a comment. However, because my previous Randosity article on this topic was clearly geared toward Windows, I thought this one deserved its own topic, especially as thoughtful and well written as his comment was. So, without further adieu, here is Danny’s very detailed explanation on how to rock and roll back to iTunes 10 from iTunes 11, if you’re using Mac OS X.

To go back to iTunes 10, I am happy to show you the way — By Danny Rolnick

I happily regard myself an expert now on how to downgrade iTunes 11 back to 10 on a Mac. Having found a straightforward and logical way of doing so, I thought it my duty to share with others. I can’t express what a relief it is to have version 10 back again. See the method at the bottom. Feel free to jump down there if you want to get started. Let me know how you got on in the comments below.

My view on the experience I have had of using iTunes 11

I have been a mac obsessed devoted fan all my life (I’m 46), never used a PC and got my first mac back in 1988. Until just the past few months I wouldn’t hear anyone say anything derogatory about anything Apple. However, a few things are rocking my ‘religious like’ devotion. Most of all, I have been dumbfounded about issues of the recent iTunes evolution in version 11.

I am also obsessed with music, movies and music videos. It’s not just a hobby – I am a DJ and Video DJ by profession. iTunes, since the very first release, has been the backbone of the way I organize and store all my digital media. I never had any need to seek an alternative and have also enjoyed the integration it provides with my iPhone and other iDevices etc etc.

My library is huge. I don’t mean to brag but aside from my digital music collection of 40,000 + tracks, either purchased from the iTunes store or imported from my CD collection, my music video collection is over 10,000. I am a proficient iTunes user and I often have reason to need to re-tag my files within iTunes or sometimes I use MetaX.

Until now, I have never resisted installing any available Apple updates and even feel some excitement in anticipation of the improved features. etc. iTunes version 11 has changed all that now. iTunes 11 is, without question, an inferior version to 10. Anyone who feels otherwise is probably only using iTunes in a basic way, and for this reason I have always thought there was a market for a pro version of iTunes for people like me.

iTunes 11 simply doesn’t work

I click to play a track, click again because it hasn’t started and click another time.  Only then do I hear the track play. It takes ages to build links to external files, just as long as it takes to actually import them to the media folder. Tagging takes ridiculously long to the point you would need to leave the tagging to be done overnight. I could go on, but you are probably reading this because you have already experienced your own issues concerning version 11.

Before following the method below, I tried to seek alternatives to iTunes all together. I briefly tried Double Twist and Song Bird among many other software packages, but the truth is that iTunes is better for my personal purposes.

The most disappointing thing about version 11 is the silence from Apple about the obvious problems. It is this specific fact that has aggravated me so much. Maybe I am romanticizing, but I can’t help imagine that Steve Jobs would have ever let version 11 go as far as actually being released.

Steps to revert to iTunes 10 from iTunes 11

Here are the Stages and Steps for Mac OS X only. Thank you to Bogoss on MacForums for help with this article.

Stage 1 — Uninstall iTune11, Reinstall iTunes 10

Note: Any changes you have made to your music files since you used last used version 10 will be lost but any purchasses you have made in the time since can be downloaded again if you can’t find those purchasses in your media folder. If recently made playlists are of particular importance you could export the lists to somewhere for later.

  1. Back up your iTunes Folder(s) just in case.
  2. Download these apps
  3. Download iTunes 10.7 (last version before 11). Check your download folder, it might still be there. You can also get it from the 10.7 Apple Support Web Site (Click the big download button)
  4. Using AppZapper, simply uninstall iTunes 11. Before you drag the iTunes icon from the Application folder to the window you will need to open the preferences of AppZapper and deselect the box next to “Keep Apple applications safe”
  5. Open the 10.7 dmg file, you will see the pkg file (usually you would double click it to install), but now, this time drag it out somewhere (e.g. Desktop).
  6. Open Pacifist
  7. Drag the pkg iTunes 10.7 file to Pacifist and then click install from the menu bar
  8. During installation, click replace every time a window pops up.
  9. Installation finished, iTunes 10.7 is back!
  10. Don’t open it yet!!!!

Stage 2 — Recover your Library

See this video that explains the process to recover your library here:

  1. In FINDER – go to your iTunes Music Folder located in (Your User Account)=>Music=>iTunes
  2. Within it, open the folder called Previous iTunes Libraries.
  3. Identify the most recent backup. It has the date at the end.
  4. Duplicate it. Move it to the desktop.
  5. Rename it as ‘iTunes Library.itl’. Basically remove the date from the file name.
  6. Go back to your iTunes Folder and rename the file there which is already named ‘iTunes Library.itl’ to ‘iTunes Library.itl.old’.
  7. Now move the ‘iTunes Library.itl’ file from your desktop to this location.
  8. Now open iTunes 10.7. If it can’t find your iTunes library, select choose library and navigate the application to the new ‘iTunes Library.itl’ file you created.
  9. Breathe a sigh of relief, you’re done!
  10. Copy this and post it to help others. Only come back to me to say Thanks, not for more support.

Danny

Sony PS4 announced.. blah blah blah

Posted in video game, video gaming by commorancy on February 24, 2013

So Sony officially announced the PS4.  But, before I say anything, let’s let their specs do the some talking:

Main processor

  • Single-chip custom processor
  • CPU: low power x86-64 AMD “Jaguar”, 8 cores
  • GPU: 1.84 TFLOPS, AMD Radeon™ Graphics Core Next engine

AV output

  • Analog-AV out
  • Digital Output (optical)

Communication

  • Ethernet (10BASE-T, 100BASE-TX, 1000BASE-T)
  • IEEE 802.11 b/g/n
  • Bluetooth® 2.1 (EDR)

Optical Drive (Read only)

  • BD 6xCAV
  • DVD 8xCAV

Super-Speed I/O USB (USB 3.0), AUX
Hard Disk Drive Built -in
Memory GDDR5 8GB

In addition to the actual console specs, Sony also announced a Dual Shock 4 controller with a touch surface on the controller.  Nothing like the Wii U controller, mind you, but a finger touch surface (like a glide pad on a notebook).

Wait.. What? Is this real?

Let me start by saying whoopee! =sarcasm off= My first thought after reading this spec sheet is, “WTF? Is this for real? This has got to be a joke, right?” And then it sank in, this wasn’t a joke and it is for real. This hardware is so 5 years ago. It’s basically a glorified PC with 8 cores and a reasonably slow one at that. I’m definitely not impressed. This is most definitely not what I expected to see from Sony. A glorified PC with a Radeon card as the new PS4?

So, why is this a problem? Let me count the ways…

1) No backwards compatibility to the PS3. The AMD chip is in no way compatible with the PS3’s cell processors. So, unless Sony has asked AMD to build in cell core backwards compatibility, the best we can hope for is emulation. And, with emulation comes slowness and games that feel sluggish, choppy and crappy. Sure, they might play, but they’re not likely to play WELL. That’s the difficulty with emulation.

B) It’s a PC.  I’ll say that again, it’s a PC… and not a particularly great one at that. The graphics card might be somewhere close to a mid to mid-high end card in today’s market, but again Sony has trapped themselves into outdated graphics before the console is even released. Unless they plan to release this ‘PC’ in the next 3-6 months, this thing will be outdated and worthless when it arrives.  Sure, it may be faster than the PS3 today, but what difference does that make in the grand scheme?  If a then $300 netbook runs rings around the PS4 in speed, it’s a DOA device. Sure, I love consoles, but I want them to be cool, sleek and unique, not mundane and something I could buy anywhere.

What Sony should have done here is ask for a modular slot for a graphics card. Then, when the card gets outdated, pop in a new updated card.  This does two things for Sony. 1) A modular slot allows the console to remain relevant independent of the processors. The processors will remain relevant far longer than the graphics processor.  In addition, the GPU can be used for game processing. 2) A modular graphics card slot would allow for many uses all across the board. Placing components into modern PCs should become easier and also allow upgrading graphics cards in such devices as netbooks and notebooks easily. This is a pioneer and innovative approach to creating a new device.

iii) Ok, so I have to concede that it will be compatible with PC games IF Sony doesn’t blunder the PC part of it. That is, if they license Windows (of any variety) from Microsoft, they can at least pull in all of the PC game titles that get released (or at least have them ported much more easily). But, that’s not necessarily going to save this turd… ahem, console.

Sony’s day is Done

Sony has been the odd man out in gaming recently and their lack of innovation in gaming is very much apparent. What Sony needs is something innovative, and the PS4 isn’t it. The Wii U is innovative.  Sure, it’s got issues due to launch immaturity, but that will be corrected through updates. Sony’s product is immature and it will clearly remain that way throughout its life. You can’t turn a Hyundai into a Tesla. That just doesn’t work. Sony’s product is clearly a crap attempt at a new console.

Sony, take this idea, rework it and make it loads better. Then come back and re-release the specs.  This is a crap first attempt at a new console.  Let’s start from here and make it better. Otherwise, your current PS3 lackluster sales will turn into no sales when the PS4 arrives.

Right now, the only thing Sony has going for their entire gaming market is the PS Vita. They better damn well hope they can get some decent games out for the Vita because the PS4 is even less attractive than the PS Vita.

Next Gen Gaming

This is definitely not what I expected to see for a next gen gaming platform. We need to move towards more realistic 3D gaming, not towards commodity hardware. The Wii-U definitely heads in the right direction with innovation. It’s not going to take much for Microsoft’s new Xbox to kick it out of the ballpark. In fact, if Microsoft can in any way integrate a Surface tablet into the gaming experience of the new Xbox, it’ll be a whole lot more innovative than this Sony console has any hope of being.  Sony, take it back to the drawing board and rethink it. I think I’ll call it now, the Playstation home console brand is now officially dead. Sony better hope the PS Vita can carry SCEA onward.