Random Thoughts – Randocity!

Are Nielsen Ratings Accurate?

Posted in botch, ratings, television by commorancy on June 9, 2022

man holding remote control

This article seeks to show that how Nielsen Media Research chooses its ratings families may alter the accuracy of the Nielsen’s ratings. More than this, this article seeks to uncover just how antiquated and unreliable Nielsen’s household rating system actually is. Let’s explore.

What is Nielsen?

I’ll give a small synopsis here, but Wikipedia does a much better job at describing who and what Nielsen Media Research (one of this company’s many names) is. For all intents and purposes, I will refer to Nielsen Media Research as simply Nielsen for the purpose of this article.

Nielsen is a research group who seeks to identify how viewers, among other avenues of information that they gather, watch Television. During the 70s, this was the primary means by which TV executives learned the ratings fate of their television programs.

How does Nielsen work?

Nielsen still relies on its Nielsen households to provide the vast majority of its television ratings information. It does this by sending out unsolicited mail to households around the country attempting to solicit a household into becoming a Nielsen household. By using this moniker, it means the family who resides at a specific household must do certain things to not only participate in the Nielsen program, but must also provide feedback to Nielsen around its viewing habits.

How does Nielsen collect its ratings information?

According to Nielsen’s own site, it says the following:

To measure TV audiences and derive our viewing metrics (i.e., ratings, reach, frequency), we use proprietary electronic measuring devices and software to capture what content, network or station viewers are watching on each TV and digital devices in the homes of our Nielsen Families. In total, we measure hundreds of networks, hundreds of stations, thousands of programs and millions of viewers. In the U.S., electronic measuring devices and millions of cable/satellite boxes are used to provide local market-level viewing behaviors, enabling the media marketplace to gain a granular view of TV audiences.

What that means is that, as a Nielsen household, they will send you a device and/or require you to install certain software on your existing devices which will “measure” your viewing habits. In other words, they spy on what you’re watching and it reports back to Nielsen what you specifically watched and for how long. For example, Nielsen might install software onto your smart TV device, Roku, TiVO, Apple TV or possibly even your cable TV provider’s supplied box.

Nielsen may even be willing to supply you with their own device, which you will place in-line with your existing TV and devices. It does say “devices and software”, meaning one or both can be used.

Rural vs Urban

Typically, larger urban city areas tend to vote Democrat more often than Republican. These urban areas are also typically more densely populated. On the flip side, rural areas tend to vote Republican more often than Democrat. Why is this information important? It’s important to understand these facts because it can drastically alter the accuracy of Nielsen’s ratings. Let’s understand why.

For participating in being a Nielsen household, you’re given a stipend. In other words, you’re paid for this service. Let’s understand more about this pay. You’re paid around $10 a month to participate. If you remain a Nielsen household for a certain period, around 6 months, Nielsen will pay you a bonus. All told, for 6 months of service, a Nielsen household will receive around $200.

Here’s where the Urban vs Rural comes into play. Rural areas tend to be more depressed economically. Meaning, income is generally less and the need for extra money is, therefore, higher. Urban areas tend to boom more economically meaning the need for extra money is, therefore, lessened.

If a rural household receives a card inviting them to become part of the Nielsen family, explaining all of the “benefits” (including the pay), rural viewers are much more likely to take Nielsen up on their pitch. It seems easy enough to get paid simply for watching TV. On the other hand, urban areas are less likely to take Nielsen up on their offer not only because the pay is so low, but because urban viewers are much more savvy around their privacy.

Who would intentionally invite a company into your household to spy on you, even for money? One might say, well there’s Alexa. Alexa offers benefits to the user far greater than what Nielsen provides. Nielsen provides spying for cash. Alexa offers app features, smart house features, music, calling features, recipe helpers, and the list goes on. Nielsen’s device(s) and software(s) don’t provide those much extended features.

Nielsen’s spying is one tracked and only helps out TV executives. I might add that those TV executives PAY Nielsen to gain access to this information. Which means that if you’re a Nielsen household, you’re getting paid out of money collected from TV executives. In effect, it is the TV executives who effectively sign your Nielsen paycheck that you receive. I digress.

Random Solicitation

Make no mistake, Nielsen solicits households through a random mail selection process. It sends pitch cards out to inform and solicit households to participate. They may even include a crisp $1 bill to entice the household. Nielsen knows that a certain percentage of people will take Nielsen up on their offer to participate in the program.

The difficulty is that this selection process relies on random chance for whomever chooses to participate. This goes back to Urban vs Rural argument. Because depressed areas are more “hard up” for cash, they are more likely to take Nielsen up on their offer than Urban areas, who urban viewers are not only likely to be mistrustful of spying using digital devices, these people also don’t necessarily need the small-ish amount of cash that Nielsen is offering… considering the amount of time required to watch TV (and do whatever else Nielsen requires). Yes, Nielsen requires you to watch TV to participate. The whole thing doesn’t work unless you actually watch TV.

This ultimately means that it is more likely rural Republican areas of the country are over represented in Nielsen’s households and equally likely Democrat areas to be under-represented in Nielsen’s ratings. While Nielsen has no control over who chooses to accept the “Nielsen Household” solicitation, Nielsen does control the parameters to entice people into the program. Thus, their parameters are skewed toward lower income households, which are likely to be in predominantly rural areas.

In other words, depressed rural areas are far more likely to need the extra cash and be willing to jump through Nielsen’s hoops than more affluent urban areas. That’s not to say that there won’t be a percentage of viewers in urban areas as some households in those areas may elect to participate.

Disposable Income

Urban areas can be a bit more affluent than rural areas. Urban area residents may have more in disposable income, but also because it’s a larger city, it has more entertainment options. This means entertainment options besides watching TV. When you live in a small rural town, entertainment options can be extremely limited even if disposable income is available. Rural townships tend to encourage more TV watching more often than urban areas where night clubs, restaurants, theme parks, opera, live theater events, shopping and large cinemas are common. More entertainment options means less need to watch TV as often.. except for specific shows.

Thus, urban viewers are less likely to want to participate in Nielsen’s household program than rural viewers, whose entertainment options may be limited by both what’s available near them and by their disposable income.

Extrapolation

Here’s the crux of Nielsen’s problems. Based on the over and under represented areas due to Nielsen’s flawed selection process, they attempt to make up for this by extrapolating data. Regardless of how the households may be skewed, Nielsen intends to extrapolate its data anyway.

Nielsen estimates that it has around 42,000 households participating in 2022. Though, I’d venture to guess that that number is not completely accurate. I’d suggest Nielsen may have perhaps half that number actively participating at any one time. There might be 42,000 households signed up as a Nielsen household, but likely only a fraction actively participate at any specific moment in time.

For example, not every household will watch a specific sporting event when it’s on. Only those who truly enjoy watching a specific football game might be watching a specific game. This could drop that 42,000 households down to under 5,000 viewers. If it’s a local sporting event, it could drop that number down well below 1,000 and maybe even below 200 actively watching.

200 equals 1 million, 5 million, 100 million?

How does this affect the ratings? Good question. Only Nielsen really knows. The problem is, as I stated above, Nielsen uses extrapolation.

What is extrapolation? Extrapolation is the process of using 1 viewer to represent many viewers. How many is a matter of debate. It is a process that Nielsen has employed for many years, and it is highly inaccurate. It makes the assumption that for every one viewer watching, there will be a specific number also watching. How many are extrapolated is really up to Nielsen. Nielsen must come up with those numbers and herein lies the inaccuracy.

Effectively, Nielsen fudges the numbers to appear great (or poor) depending on how it decides to cull the number together. In other words, extrapolation is an exceedingly poor and inaccurate way to determine actual viewership numbers. Yet, here we are.

Digital Media Streaming

With digital streaming services, such as Netflix, Hulu, Amazon and Crackle… more specifically, devices such as DVRs like TiVO and devices like Apple TV, Nielsen’s numbers may be somewhat more accurate when using these devices. However, one thing is certain. Nielsen still doesn’t have 100% accuracy because it doesn’t have 100% of every TV household participating.

Again, Nielsen’s numbers may be somewhat more accurate because we now have active digital streaming devices, but Nielsen still employs extrapolation to inflate the data they collect. Nielsen takes the numbers they collect, then guess at how many might be watching based on each single viewer’s behaviors.

Why Extrapolation over Interpolation?

Interpolation requires two distinct sets of data points in which to fill in the interior data gap between those two sets. Filling in data between two distinct sets of data is a bit more accurate than attempting to guess at data points outside of them.

With viewership numbers, it’s only one set of data at a single point in time. Everything that is gleaned from that single set of data is always considered “outside” or “extrapolated” data. There’s nothing in a single data set to interpolate. You have 42,000 households. You have a smaller number watching a TV program at any point in time. That’s all there is.

If Nielsen ran two unique and separate sets of 42,000 households of viewers (a total of 84,000 viewers), interpolation would be possible between those to separate sets of 42,000. Nielsen doesn’t utilize this technique, thus making interpolation of its collected data is impossible.

How Accurate is Extrapolation?

Not very. I’ll point to this StackExchange article to explain the details as to exactly why. In short, the larger the number gets outside of the original sample size, the larger the margin for error… to the point where the error outweighs the value of the extrapolation.

One answer provides this quote:

[Extrapolation] is a theoretical result, at least for linear regression. Indeed, if one computes the so-called ”prediction error” (see this link, slide 11), one can easily see that the further the independent variable 𝑥 is away from the sample average 𝑥¯ (and for extrapolation one may be far away), the larger the prediction error. In the link that I referred to one can also see that in a graphical way.

In a system where there is no other option, such as during the 70s when computers were room-sized devices, extrapolation may have been the only choice. Today, with palm sized internet enabled phones containing compute power orders of magnitudes faster than many of those 70s room-size computers, continuing to use extrapolation honestly makes zero sense… especially when accuracy is exceedingly important and, indeed, required.

Extrapolation Examples

If 1 Nielsen viewer represents 1,000 viewers extrapolated (1:1,000), then 100 Nielsen households watching suggests 100,000 viewers may actually be watching. If 100 Nielsen viewers watch a program and each household represents 100,000 viewers (1:100,000), then this suggests 10,000,000 viewers may be watching. Just by changing the ratio, Nielsen can alter how many it suggests may be watching. Highly inaccurate and completely beholden to Nielsen making up these ratios. As stated above, the larger the number diverges from the original sample size, the larger the margin of error… possibly making this data worthless.

These suggested extrapolated viewership numbers do not actually mean that that many viewers were, in reality, watching. In fact, the real viewership number may be far, far lower than the extrapolated numbers suggest. This is why extrapolation is a bad, bad practice. Extrapolation is always error prone and usually in the wrong way. It makes too many assumptions that are more than likely to be wrong.

Unless the person doing the extrapolation has additional data points which logically suggest a specific ratio is at play, then it’s all “best guess” and “worst error”.

How many businesses would choose run their corporation on “best guess”? Yet, that’s exactly what TV executives are doing when they “rely” (and I use this term loosely) on Nielsen.

Biased

Even above the fact that extrapolation has no real place in business, because of its highly inaccurate and “best guess” nature, these numbers can be highly biased. Why? Because of the Urban vs Rural acceptance rates.

Unless Nielsen explicitly goes out of their way to take the under vs over represented nature of Nielsen households into account when extrapolating, what Nielsen suggests is even more inaccurate than I even suggest just from the use of extrapolation alone.

CNN vs Fox News

CNN has tended to be a more liberal and, thus, a Democrat favorable news organization. Though, I’d say CNN tends to be more moderate in its liberal Democrat leanings. Fox News, on the other hand, makes no bones about their viewpoint. Fox News is quite far right and Republican in too much of its of leanings. Fox News is not always as far right as, for example, Alex Jones or other extremist right media. However, some of its leanings can be as far right as some quite far right media. Here’s an image from the Pew Research Center that visually explains what I’m describing:

https://www.pewresearch.org/journalism/wp-content/uploads/sites/8/2014/10/PJ_14.10.21_mediaPolarization-08.png?w=640

Whether Pew’s research and datapoints are spot on, I’ll leave that for you to decide. I’ve reviewed this chart and believe it to be mostly accurate in terms of each outlet’s political leanings. Though, I personally have found PBS to be somewhat closer to the “Average Respondent” location than this chart purports… which is why even Pew might not have this chart 100% correct. For the purpose of CNN, Fox News and Hannity, I’ve found this chart to be spot on.

As you can see in the chart above, Fox News itself is considered a right leaning news organization, but not far off of center at around a 2. However, the Sean Hannity show is considered just as far right as Breitbart at about 6-7. CNN is considered slightly left leaning at around a 1 (less left leaning than Fox News is right leaning at 2).

What does all this mean for Nielsen? It means that those who are Republican, which tends to include more rural viewers than urban, those rural viewers tend to be conservative. Because Nielsen is more likely to see participation from rural viewers than urban viewers, due to its enticement practices, this skews Nielsen’s accuracy towards conservative viewership and away from liberal viewership. Nielsen’s enticement practice isn’t the only problem which can lead to this skew, though.

Meaning, Fox News viewership numbers as stated by Nielsen may be highly overestimated and inaccurate. Quantifying that more specifically, Fox News viewers may be over-represented where CNN viewers may be severely under-represented. It further means that unless Nielsen actually realizes this liberal vs conservative under vs over representation disparity in its Nielsen households (respectively) and, thus, alters its extrapolated numbers accordingly, then its viewership numbers published for CNN vs Fox News are highly suspect and are likely to be highly inaccurate.

Worse, Fox News is owned by Rupert Murdoch. Because this man is in it for the cash that he can milk from the Fox News network, he’s more than willing to pay-for-play. Meaning, if he can get companies to favor Fox News by asking them for favors in exchange for money, he (or one of his underlings) will do it. Murdoch can then make more money because more advertisers will flock to Fox News under the guise of more viewership. Fake viewership is most definitely lucrative. Because Nielsen extrapolates data, this makes faking data extremely easy.

Unlike YouTube where Google has no reason to lie about its reported views, Fox News has every reason to lie about its viewership, particularly if it can game other companies into complying with its wishes.

Nielsen Itself

Nielsen purports to offer objective data. Yet, we know that businesses are helmed by fallible human CEOs who have their own viewpoints and political leanings and who are in it for the money. One only needs to look at Rupert Murdoch and Fox News to understand this problem. Some CEOs also choose to micromanage their company’s products. Meaning, if Nielsen’s current CEO is micromanaging its ratings product, which is also likely to be Nielsen’s highest moneymaking product, then it’s entirely possible that the ratings being reported are biased, particularly in light of the above about Rupert Murdoch (who is also a Republican).

Conflict of Interest

When money gets involved, common sense goes out the window. What I mean by this statement is that since TV executives / networks pay Nielsen to receive its ratings results periodically, Nielsen is beholden to its customers. The word “beholden” can have many meanings in this “sales” context. Typically in business, “beholden” means the more you pay, the more you get. In the case of Nielsen, it’s possible that paying more to Nielsen potentially means that business may get more / better ratings. That sort of breaks the “objective” context of Nielsen’s data service. It’s called “Conflict of Interest”.

In essence, in this case it could represent a pay-for-play solution, a true conflict of interest. There’s honestly no way to know what deals Nielsen has brokered with its clients, or more specifically with Rupert Murdoch’s Fox News Network. Most companies who do sales deals keep those details close to the vest and under non-disclosure binding contracts. The only way these deals ever get exposed is during court trials when those contracts can become discovery evidence for a trial. Otherwise, they remain locked in digital filing cabinets between both parties. Even then, such contracts are very unlikely to contain words disclosing any “back room” verbal handshake deals discussed. Those deal details will be documented in a separate system or set of systems describing how to handle that customer’s account.

Let me count the ways

There are many problems in the Nielsen’s rating services that may lead to highly inaccurate information being released. Let’s explore them:

  1. Nielsen’s solicitation of households can easily lead to bias due to its probability of luring in people who are hard up for cash (e.g., rural Republicans) vs those who are not (e.g., urban Democrats).
  2. Nielsen’s products and software spy on knowing users about viewership habits. Spying of any variety is usually viewed with skepticism and disdain, especially these days and especially by certain types of people in the population (usually liberal leaning individuals). Rural Republicans are less likely to understand the ramifications of this spying (and more willing to accept it) than urban Democrats (who tend to be more likely to work in tech based businesses and who see this type of spying as too intrusive).
  3. Nielsen’s numbers are “fortified” using extrapolation. Fortified is a nice way of saying “padded”. By padding their numbers, Nielsen staff can basically gyrate the numbers any way they want and make any channels viewership numbers look any particular way. Which ties directly into…
  4. Nielsen sells its ratings product to TV producers and networks. Because these deals are brokered separately for varying amounts of money, the network who pays the most is likely to see the best results (i.e., pay-for-play).
  5. Nielsen moved away from its “on paper” auditing system to the use of digital device auditing. Because Nielsen removed the human factor from this ratings equation (and fired people as a result), it also means that fewer and fewer people can see the numbers to know what they truly are (or at least were before the extrapolation). Fewer people seeing the numbers means higher chances of fabrication.

Looking at all of these above, it’s easy to see how Nielsen’s numbers could be seriously inaccurate, possibly even intentionally. I won’t go so far as to say, fake, although that’s entirely possible.  However, because Nielsen employs extrapolation, it would be easy for a Nielsen staffer (or even Nielsen’s very CEO) to make up anything they want and justify it based on its “proprietary” extrapolation techniques. Meaning, numbers stated for any network’s viewership could be entirely fabricated by Nielsen, possibly even at a network’s request or possibly even as part of that network’s deal with Nielsen.

In fact, fabrication is possible based entirely on number 4 above. A TV network could pay significantly to make sure their network and their programming is always rated the highest, at least until they stop paying for it. With Nielsen’s extrapolation system and when data can get played fast and loose, it’s entirely possible for such a sales scenario to manifest.

Why are Nielsen’s Numbers Important?

Advertising. That’s the #1 reason. Companies using TV advertising wish to invest their advertising dollars into channels with the highest viewership. The higher, the better. Nielsen’s ratings are, therefore, indicative that a higher ratings share means higher viewership. The problem is, Nielsen’s extrapolation gets in the way of that. Regardless of whether or not cheating or fabrication is involved, the sheer fact that extrapolation is used should be considered a problem.

The only thing Nielsen really knows is that of the 42,000 Nielsen households that it has devices in, only a fraction of those households watched a given program or channel at any specific time. Meaning, the real numbers of viewership from Nielsen offers a maximum of 42,000 viewers at any moment in time… no where close to the millions that they claim. Any number higher than 42,000 is always considered fabricated whether extrapolation or any other means is used to inflate that number.

That companies like Procter and Gamble rely on those 42,000 Nielsen households to determine whether to invest perhaps millions of dollars in advertising on a channel is suspect. That companies have been doing this since the 70s is a much bigger problem.

In the 70s, when there was no other way to really determine TV viewership, Nielsen’s system may have held some measure of value, even though it used extrapolation. However, in 2022 with live always-on internet enabled phone, tablet, computer, game console and other smart TV devices, measuring actual live viewers seems quite feasible directly from each device tuned in. If someone is live streaming CNN over the Internet, for example, it’s not hard to determine and count this at all. If hundreds of people are streaming, that should be easy to count. If millions, it’s also easy. Why extrapolate when you can use real numbers?

The days of extrapolation should have long ended, replaced by live viewer tallies from various digital streaming devices, such as phones, computers and Apple TVs. Whether these devices are allowed to phone home to provide that data, that’s on each viewer to decide. If the viewer wishes to opt-in to allowing their viewership metrics to be shared with each TV station, then that’s far more realistic viewership numbers than Nielsen’s extrapolated numbers. If they opt-out, then those stations can’t see the numbers. Opting in and out should be the choice of the viewer.

That’s where privacy meets data sharing. Some people simply don’t want any of their private data to be shared with companies… and that’s okay. That then means some level of extrapolation (there’s that word again) must be used to attempt inflate the numbers accordingly.

Let’s consider that 42,000 is 0.01273% of 330 million. That’s trying to represent the entire population of TV viewers in the United States from less than 0.01% of people watching. Insane! With always-on digital devices, if 10% opt out, that’s still provides 90% more accurate viewership numbers than relying on Nielsen’s tiny number of households. Which means there’s way less amount of data to attempt to extrapolate. That advertisers don’t get this point is really surprising.

Auditing

You might think, “Well, isn’t Nielsen audited?”

Most companies dealing with numbers are typically audited. Unfortunately, I’ve found that working in a tech business which sees regular audits can still have fabrication. How? Because those who work on the technical side of the house are not those who get audited. Meaning, those systems administrators who maintain the logs and records (i.e. databases) aren’t under the scrutiny that the financial side of the house gets.

If it relates to money and sales, auditing of the accounting books is a regular occurrence and must uphold specific standards due to legal requirements. Auditing when it relates to anything else is catch-as-catch-can, particularly when laws don’t exist. Meaning, the auditors must rely on the statements of staffers to be accurate. There’s no way for an auditor to know if something has or hasn’t been fabricated when viewing a log.

Worse, if the company employs a proprietary algorithm (read private) to manage its day to day operations, auditors typically are unable to break through its proprietary nature to understand if there’s a problem afoot. In other words, auditors must take what’s told to them at face value. This is why auditing is and can be a highly inaccurate profession. I should also point out that auditing isn’t really intended to uncover treachery and deception. It’s intended to document what a company states about specific questions, whether true or false. Treachery and deception may fall out of an audit, but usually only if legal action is brought against the company.

In the case of money, it’s easy to audit records of both the company and third parties to ensure the numbers match. In the case of proprietary data, there’s no such records to perform this sort of matching. What an auditor sees is what they must accept as genuine. The only real way that such deception and fabrication becomes known is if an employee performing such fabrication blows the whistle. An independent auditor likely won’t be able to find it without a whistleblower. Because jobs tend to be “on the line” around such matters, employees are usually told what they can and cannot say to an auditor by their boss. Meaning, the boss might be acutely aware of the fabrication and may instruct their employees not to talk about it, even if directly asked.

In fact, employees performing such fabrication of data may intentionally be shielded from audits, instead throwing employees who have no knowledge at the auditors. It’s called, plausible deniability.

Overall

None of the above is intended to state that Nielsen fabricates numbers maliciously. However, know that extrapolation of data is actually the art of data fabrication. It takes lower numbers and then applies some measure of logic and reasoning that “makes sense” to deduce a larger number. For example, if one person complains of a problem, it’s guaranteed a number of other people have also encountered the same exact problem, but didn’t complain.

The art is in deducing how many didn’t complain. That’s extrapolation by using logic and reasoning to deduce the larger number. Extrapolation clearly isn’t without errors. Everyone who deals in extrapolation knows there’s a margin of error, which might be as high as 10% or possibly higher and which grows as the extrapolation data size increases.

Are Nielsen’s ratings numbers accurate? Not when you’re talking about 42,000 households attempting to represent the around 122 million households with TVs. This data doesn’t even include digital phones, tablets and computers which are capable of streaming TV… which smartphones alone account for about 7.26 billion devices. Yes, billion. In the United States, the number of smart phone owners is around 301 million. There are more smart phones in existence in the United States (and the rest of the world) than there are TV’s in people’s homes.

So, exactly why does Nielsen continue to cling to its extremely outdated business model? Worse, why do advertisers still rely on it? 🤷‍♂️

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Should I get vaccinated for COVID-19?

Posted in advice, COVID-19, virus by commorancy on December 10, 2020

This is a very good question, but the answer may not be as simple as you think. Let’s explore.

[Updated Aug 1, 2021] This article was written in December of 2020 when the vaccines were first introduced and still new. However, the vaccines have at least proven their safety record. Meaning, taking the shot, even if it doesn’t work as intended (which it likely will), has an infinitesimally low chance of harming you. The point here is that it’s now been long enough to see both the good and bad side effects.

To that effort, there have been some negative side effects associated with the J&J vaccine, including the possibility for blood clotting in some individuals. Moderna and Pfizer’s shots also aren’t free from side effects, including heart inflammation in some younger adults apparently under the age of 29. There’s also the possibility of rare allergic reactions, but that can be said of lots of medications. If you have had allergic reactions to other medicines, including any immunization shots, you should consult with your doctor before having the COVID shot.

Whether the shot is truly and completely effective against all current and future COVID variants is a matter of debate and may depend on how much longer these surges persist. Even the Delta variant seems to be giving the vaccines a challenge. However, it does seem that so long as your vaccination is still in effect and offering you antibodies, if you contract COVID-19, the symptoms should be reduced to much more manageable, less severe levels… thus, keeping you out of the hospital and off of a ventilator. That’s at least a good thing.

With the recent surge of the Delta variant and its associated uptick in cases after the July 4th holiday gatherings (almost as a directly result of these gatherings) coupled with the CDC’s guidelines to drop masking and distancing requirements for those who are vaccinated, this left the remaining 60% of the unvaccinated population fully susceptible to another Pandemic surge and even those susceptible vaccinated people. The CDC’s drop in masking and distancing guidelines was far too premature. It was the CDC’s hubris and unwise decision which has almost directly and irresponsibly led to this uptick in cases of the Delta variant. The CDC’s guidelines dropped just over 1 month prior to July 4th (middle of May). As a result, many people took the CDC’s change in guidelines as a “blessing” that “COVID was over”. Clearly, COVID is not over and it never was. The CDC’s stance should have remained cautious, not exceedingly optimistic. The CDC should always be working towards public health and safety interests, not against it. Hubris doesn’t belong anywhere near the CDC. The CDC should have left its masking guidelines in place until at least holidays, if not longer. Dropping their guidelines immediately prior to one of the biggest summer holidays, as I said, intentionally left the 60% unvaccinated population fully susceptible to COVID-19. So, here we are with surges in every state as of this update.

Worse, the CDC (and other medical professionals) kept espousing an unproven (and now false) assumption that those who have been vaccinated could “rarely” transmit the virus to others. We now know that transmission assumption has been proven false to which the CDC has even admitted, thus forcing the CDC to rethink its masking guidelines in indoor spaces for vaccinated and unvaccinated alike.

Unfortunately, the genie is out of the bottle. State’s leaders who have likewise rolled back their mask mandates, also against public health and safety interests were based, in part, on the CDC’s drop in guidelines. This means that even though the CDC has recently (as of July 27th) walked its guidance backwards and is now, once again, asking ALL people (vaxxed or not) to mask up in indoor public spaces. It’s too late. The CDC should have predicted this outcome before dropping its guidelines. Few are actually masking up now. As I said, the genie is out of the bottle and it doesn’t want to go back in. Worse, the general public is now wary of listening to anyone to mask back up, especially not listening are those who are vaccinated, who feel they are “invincible”. If we want to stop the virus, we have to stop being selfish and mask up. The point in masking isn’t to protect YOU, it’s to protect others FROM YOU. It is a reciprocal arrangement that works so long as everyone wears masks. As long as the vast majority refuse to wear masks, this pandemic will continue unabated…. yes, even eventually working around the vaccines. To stop this pandemic, we must stop the transmission. That can’t happen while people refuse to wear masks.

To those who claim that if we get to 99% vaccination rate that this will all stop, I say, “Let’s wait and see.” That’s, once again, being overly optimistic and offering up unnecessary hubris. It’s clear, this virus is resilient and it wants to propagate. Even were everyone to become vaccinated, I believe this virus would mutate and figure out a way around it, just like the Flu virus does. This is why no one should be touting the vaccine as a magical cure. It isn’t. It’s a stepping stone to getting out of the pandemic, but only if all of the correct pieces also fall into place around the vaccine. Getting us out of the pandemic will require multiple pieces of this health jigsaw puzzle, including best practices, distancing, masking, limiting gatherings and so on…. in addition to the vaccine. The vaccine cannot bring us out of this pandemic alone.

Onto the article…

COVID-19 Pandemic

COVID-19 is clearly the news of the year. It is a virus with an approximate 6% mortality rate for at-risk individuals. What that means is that for every 100 people infected, around 6 people will die from contracting it. That’s a 94% survival rate. While 6% seems low, it’s high when considering the number of people infected so far. By comparison, let’s consider that the Flu’s mortality rate is about 0.1 percent. To see one death to Influenza would take 1000 infections.

Let’s consider that there are around 330 million people in the United States. We’ll go with this number for calculations, but the population of the United States may now be closer to 350 million people as of 2020. Let’s consider that 2% of 330 million is 6.6 million deaths and 6% is 19.8 million deaths. If the range of mortality swings from 2% to 6%, that’s somewhere more than 6 million and less than 20 million dead due to COVID-19 if the majority of the United States population becomes infected. That’s a lot of dead people… way more than from Influenza and colds combined.

COVID-19 was identified by China on December 31st, 2019 to the World Health Organization. However, the virus may have been in circulation as early as mid-November 2019. This means that the virus could have been circulating the globe since late November 2019.

Statistics

As of this article, COVID-19 has claimed the lives of nearly 290,000 people in the United States. Compared against the reported number of infections of 15.5 million, that’s an approximate 1.9% mortality rate. That may seem lower than the 6% high, but that’s partly because hospitals have had time to reduce the mortality rate under their care. It’s also that during the summer into fall, those who tested positive were younger adults whose survival rate is much higher than older adults and those at risk.

Unfortunately, the Spring statistics when the virus first appeared showed the mortality rate much closer to that 6% number than it is today. There are many reasons for this change, but suffice it to say that survival of the virus isn’t going up specifically. It’s that the age (and survival rate) of those infected during the summer have skewed the numbers of dead in a lower direction. Though, medical workers have also had some time to help work through better treatment options which may have had some impact on survival in some cases, including the use of Remdesivir. The only way to know the true mortality rate is for the virus to spread through the entire population of the U.S. before we can really know the survivability statistics.

Vaccination

One other way to alter the survivability is by developing a vaccine that can help our susceptible and fragile human bodies build up immunity to this virus before exposure. To that end, pharmaceutical companies are hard at work fast tracking human vaccines that have been tested (albeit with limited trials) for their effectiveness.

Unfortunately, fast tracking a drug through the United States system is fraught with peril. Most drugs go through years of many clinical trials and FDA approval processes before being allowed to be sold within the United States. This is the way the FDA works. Years of clinical trials ensures that each drug’s side effects are mostly documented and known. Fast tracking a vaccine through the system means that while the efficacy of the drug may be somewhat proven, the long term side effects have not at all been tested. Long term testing of side effects cannot happen when a drug maker has a few months to formulate a product and a few weeks to test it.

Side Effects

What all of this means is that these vaccines may have unintended side effects that could appear weeks, months or even years later. In fact, these long term effects could lead to cancer or any number of other deadly diseases or medical conditions. These vaccines are simply untested and unknown how far or deep these unintended side effects may go.

Sure, it’s great that a rushed vaccine may (or may not) produce an immunity to COVID-19 (we’ll come to this point in another section below), but at the cost of what future medical reality? Do you really want to be the first to jump out of a sinking boat into another sinking boat simply because it looks like it isn’t?

This isn’t saying the COVID-19 vaccines aren’t effective. They may very well be. But, we also don’t know what else may come to those who cannot wait. If you take the vaccine and then a month later develop a nerve disorder, then what? The damage has already been done. You can’t un-vaccinate yourself. Once you take the vaccine, it’s a done deal. The cards fall where they may. If that means that you become debilitated by a separate disease, then you’re stuck with that choice for the rest of your life.

Waiting Game

What I’m stating is that this is a game of wait and see. What I mean is that we’ve waited this long for a vaccine, we can wait a little longer. Being the first person to have that needle stuck in your arm may mean future health problems. We simply don’t know what’s in store with this vaccine.

What I’m advocating is waiting to see how the early adopters fare. Let them be the guinea pigs to inject themselves. Let those early adopters jeopardize their health first. When you’re buying an Apple product, the 1.0 version is always literally the worst version to buy. It’s never ready to go day one. The same exists for this vaccine.

Can it get worse?

After all of the above, it can still get worse. Considering that the vaccines for COVID-19 currently being formulated are explicitly designed to trigger an immune system response, there’s always a danger. First, it could trigger the wrong response in the body. The below documentary describes a clinical trial for an immuno-mucking drug which ultimately led to a Cytokine Storm in almost every trial participant, which in-turn nearly killed every participant in the trial. If the trial had been performed in any place other than in a very large hospital under hospital auspices, the trial may have been lethal.

Second, consider that when taking this vaccine, you’re likely to leave that medical facility the very same day without any further monitoring. You’re going to head home or back to work or out shopping immediately. If your body spirals into a cytokine storm half an hour after taking the vaccine, it could be fatal before you ever reach a hospital. You won’t be at a hospital for them to notice and treat you. Even then, hospital staff aren’t likely to determine that it’s a cytokine storm reaction. Instead, they’re likely to admit you under the guise of COVID-19 and then treat you as if you have COVID-19… that even assumes that with the overcrowding of hospitals to COVID-19, that you can even be admitted and treated. If the hospital misdiagnoses the cytokine storm, it could be fatal. Even respected journals have published theories discussing cytokine storms as a possible outcome from a COVID-19 infection. In fact, it is supposed that many of the deaths from COVID-19 may, in fact, be because of a cytokine storm.

If an adverse reaction occurs after taking a COVID-19 vaccine, the hospitals may not have any beds to treat you. Yet a third reason why it may not be a great idea to take the vaccine during this hospital overcrowding situation. Considering the unknowns surrounding these vaccines, it may be medically wise to consider all options, including waiting to take the vaccine until a time when hospitals are far less crowded.

You don’t want to be first in-line and then end up in the hospital hours later clinging to life because your body’s immune response has overreacted to the vaccine and your organs are shutting down.

Realities, Theories and Promises

It’s always wise to consider all options before you jump into anything that requires poking a needle into your arm. Anything that is something you haven’t taken before is always a risk. These vaccines are particularly at risk because not only were they rushed to market, not only were they not fully clinically trialed, not only does this vaccine muck with immune system responses, not only does it claim efficacy, it may not even work as promised and may have unknown side effects.

The theories surrounding the method of action for these vaccines is that these vaccines are designed to elicit the same immuno-response as COVID-19 in the body. That’s the theory (and the promise). If the formulations are off, if the quality control is suspect, if the manufacturer can’t replicate the vaccine properly, if the vaccine is improperly stored, it can lead to all sorts of complications. This is the reason it’s important to consider all options before being stuck with a needle.

You don’t want to find out that your body rejects the vaccine and now you’re in a life or death struggle. But, that’s an immediate response. What about long term responses? We simply don’t know what those are. The vaccine companies and doctors are espousing exactly how “safe” these vaccines are, but they’re speaking out of turn. In reality, they have no idea how safe or effective these vaccines actually are.

Even if the best case is that the vaccine does exactly what it claims (and there’s a chance it won’t on at least some percentage of the population), it may turn out that the vaccine’s effects only lasts for 3 or 4 months. That’s effectively the same as wearing SPF in the sun where you have to reapply it every 30 minutes. Yes, SPF works, but at the cost of constantly reapplying it. Same for this vaccine. Unless a vaccine lasts for years, it’s not really a vaccine. It’s a drug. If you’re required to re-administer this “drug” every 2 months, that’s not really a useful product. Worse, you’ll end up exposing yourself to this drug every 2 months which increases the risk of short and long term side effects with each dose.

We simply don’t know how long this “vaccine” lasts. Taking this shot every 60 days is really not an option. I’m sure the pharmaceutical companies would love this for money making purposes, but heading to the doctor’s office for constant shots is not an option.

As a result of the rapid testing, there’s no way to know just how long the antibodies will last in the body. We could also find that in just a few months, a new strain of COVID-19 has taken hold, invalidating this “vaccine”. It’s impossible to know much about the effectiveness of this vaccine.

Risks vs Reward

Yet, CNN and other so-called “health correspondents” vigorously advocate the use of the vaccine and completely downplay all of the above concerns.

The risk with this vaccine is that it does nothing to stem the tide of COVID-19 deaths. That taking it was all for naught. We can certainly go through the charade of an ineffective vaccine, but what may come out of it is, at best, little. At worst, even more death.

We have to weigh which is more problematic, COVID-19 or the vaccine itself. I’m sure the pharmaceutical companies have formulated this vaccine with the best of intentions. We know how that proverb goes…

The road to hell is paved with good intentions.

that and Murphy’s Law

Anything that can go wrong will go wrong

Rushing to produce anything medical is fraught with unknown consequences. It is these exact unknown consequences that may very well lead us down the road to hell.

Way Down The List?

If you’re way down the list of vaccine recipients, consider yourself lucky. Those who are most at risk will be the ones who will test both Murphy’s Law and this proverb. The difficulty is that it is the front line medical workers and those most at risk earmarked for the first batches of the vaccine.

If the vaccine has consequences which are as yet unknown, complications for our front line workers could turn our hospital systems into ghost towns. If even 10% of the medical workers die as a result of unknown consequences from being vaccinated, that will leave our hospital systems unable to cope with the the mounting COVID-19 illnesses, let alone those who are ill strictly from the vaccines (see next section for more details).

These vaccines are very much an unknown risk. COVID-19 is a risk, but it is known. Which risk is better? I’ll have to let you decide. If you feel the risks of taking the vaccine are being overinflated here, then by all means go have a poke. If you’re cautious about your own body, then you may want to wait until others have jabbed themselves first. Never in the history of never has a vaccine been produced this rapidly. We just can’t know what we don’t know. Only after a first batch of vaccines have been widely disseminated and administered with few ill effects will I personally feel more confident about these vaccine risks.

That doesn’t necessarily mean the vaccine’s efficacy will fare as well as its safety record, however. The vaccine might prove to be safe and not at all risky, but how well (or long) that it is able to fend off COVID-19 has not yet been determined. For the efficacy, we will have to wait at least several months to determine.

Front Line Medical Workers and Vaccination

[Updated: 12/16/2020] Here’s a point that’s highly concerning and I thought needed more detailed discussion. Since the powers that be have decided that the front line medical workers will be the first in line to get the Pfizer vaccine, this could set the United States up for a huge future medical system failure. I can’t sugar coat this next part at all. Should an unknown medical condition rear its ugly head a month after these vaccines have been administered and incapacitate or kill many of these front line medical workers, that could leave our hospitals in a huge problematic state. As I said above, even a 10% reduction in the front line medical workers could devastate our hospital system so much so that they can no longer function.

It’s not like medical schools are ready to graduate 10% more medical students into the system who are “ready to go”. If such a problem grows way beyond 10%, then it’ll become an epic disaster. Any unforeseen problem with these vaccines could quite literally decapitate our hospital system leaving not only a disaster in this vaccine, but thousands of people without the medical care they need just as COVID-19 is ramping up to be the worst medical disaster in recent history.

Basically, if we think COVID-19 is bad now, such a vaccine failure could decimate the United States’s ability to medically handle this escalating pandemic. With such a vaccine failure, it’ll be almost impossible to foresee how much worse it will get with the loss of 10% of our front line medical workers. Let’s not even discuss the devastating blow to investors that will be laid bare on Wall Street. Considering that politicians also want to be first in line, such a vaccine failure could devastate our election and Capital Hill.

Note that the above is not intended to predict anything. In fact, these are suppositions… what if scenarios. We may find that the vaccine is perfectly safe and entirely efficacious. However, considering how rushed-to-market these vaccines are, such a vaccine failure is not at all out of the realm of possibility. In fact, simply because this failure possibility exists, I have to grit my teeth every time I see some random medical doctor on CNN or Fox News or any other news program espousing just how safe and efficacious these vaccines allegedly are. Worse, these alleged “medical professionals” completely downplay the above possibility. Even news networks which have been extremely biased towards specific politicians have completely ignored this possibility.

If I had been in charge over who gets the first vaccine doses, I would not dose every front line medical professional. Instead, I would temper that decision by giving it only to a critically short list. Any hospital professionals who are not directly in contact with COVID-19 patients should wait until we know if the vaccine has any unforeseen consequences. Dosing every front line medical worker could accidentally leave not only hospitals in the lurch, but other critical front line industries severely short on staff, like pharmacies, grocery stores and other critical industry workers.

If we think COVID-19 is bad today, a vaccine failure could take COVID-19 to a whole new level of survival… way beyond the devastation that we presently face today.

↩︎

What’s wrong with Quora?

Posted in botch, business, california, rant by commorancy on July 28, 2019

QuoraYou might be asking, “What is Quora?” We’ll get into that soon enough. Let’s explore the problems with Quora.

Questions and Answers

Before we get into Quora, let’s start by talking about Google. Many people seek answers from Google for many different questions. In fact, questions are the number one use for Google. You don’t go to Google to seek answers you already know. You go there to search (or question) things you don’t know. Such questions might include:

  • Where can I buy a toaster?
  • How long do I bake a chicken?
  • How do I make Quesadillas?
  • What’s the value of my 1974 Pontiac T-Bird?

These are full text questions. And yes, Google does support asking questions in long form such as these above. You can also search Google by using short key words, such as “toastmaster toaster” or “pontiac t-bird” (no, you don’t even need to use the proper case).

These short form questions are solely for use at search engines. When seeking answers to long form questions both Google and other sites can offer responses to your questions. One such site is Quora. Another is Yahoo Answers (a much older platform). Even Google got in on this action with Google Questions and Answers.

Quora

Quora is a recent incarnation of the older Yahoo Answers platform. Even before Yahoo Answers, there was Ask Jeeves. Even Epinions, a product review site (defunct as of 2018), had many answers to many questions. Epinions, in fact, opens a bigger discussion around site closures and content… but that’s a discussion for another article.

The real question (ahem) is whether sites like Yahoo Answers and Quora provide valuable answers or whether they simply usurp Google’s ability to answer questions in more trusted ways. I’m on the fence as to this question’s answer. Let me explain more about Quora to understand why I feel this way.

Quora is a crowdsourced product. By that I mean that both questions and answers are driven by crowds of subscribers. Not by Quora staff or, indeed, Quora at all. Unlike Wikipedia which has many volunteers who constantly proof, correct and improve articles to make Wikipedia a trustworthy information source, Quora offers nothing but the weakest of moderation. In fact, the only moderation Quora offers is both removal of answers and banning of accounts.

Quora has no live people out there reviewing questions and answers for either grammar and mechanics, nor trustworthiness. No one questions whether an answer is valid, useful or indeed even correct. Quora doesn’t even require its answer authors to cite sources or in any way validate what they have written. In fact, Quora’s moderation system is so broken that when answer authors do cite sources, their answer might be flagged and removed as ‘spam’. Yes, the very inclusion of web site links can and will cause answers to be marked as spam and removed from the site. Quora’s insane rationale is that if there’s a web link, it must be pointing to a site owned by the answer author and in which the answer author is attempting to advertise. This stupid and undermining rationale is applied by bots who neither read the content they review nor do they understand that the answer author can’t possibly own Wikipedia.com, Amazon.com or eBay.com.

Indeed, Quora’s moderation is so bare bones basic and broken, it undermines Quora’s own trustworthiness so much so that when you read an answer on Quora, you must always question the answer author’s reputation. Even then, because Quora’s verification and reputation system is non-existent, you can never know if the person is who they say they are. But, this is just the tip of the troubles at Quora.

Quora’s Real Problems

Trustworthiness is something every information site must address. It must address it in concrete and useful ways, ways that subscribers can easily get really fast. Wikipedia has addressed its trust issues by a fleet of moderators who constantly comb Wikipedia and who question every article and every statement in each article. Even with a fleet of moderators, incorrect information can creep in. Within a day or two, that information will either be corrected or removed. Wikipedia has very stringent rules around the addition and verification of information.

Twitter offers a verification system so that celebrities and people of note can send information to Twitter to verify who they say they are to Twitter staff. You’ll notice these as little blue check mark’s by the Twitter subscriber’s name. These check marks validate the person as legitimate and not a fake.

Quora, on the other hand, has no such rules or validation systems at all. In fact, Quora’s terms of service are all primarily designed around “behaving nicely” with no rules around validation of content or of authors. Indeed, Quora offers no terms that address trust or truth of the information provided. Far too many times, authors use Quora as a way of writing fanciful fiction. Worse, Quora does nothing to address this problem. They’re too worried about “spam” links than about whether an answer to a question is valid or trustworthy.

Yet, Quora continually usurps Google’s search by placing its questions (and answers implicitly) at the top of the search results. I question the value in Quora for this. It’s fine if Quora’s answers appear in search towards the bottom of the page, but they should NEVER appear at the number 1 position. This is primarily a Google problem. That Google chooses to promote untrustworthy sites at the top of its search results is something that Google most definitely needs to address. Sure, it is a problem for Quora, but it’s likewise a problem for Google.

Google purports to want to maintain “safety” and “trustworthiness” in its search by not leading you to malicious sites and by, instead, leading you to trustworthy sites. Yet, it plops Quora’s sometimes malicious answers at the top of its search results. Google needs to begin rating sites for trustworthiness and it should then push search results to appropriate levels based on that level of trust. Google needs to insist that sites like Quora, which provide consumers with actionable information, must maintain a certain level of trust to maintain high search rankings. Quora having its question results appear in the top 3 positions of the first page of Google search based entirely on weak trustworthiness is completely problematic.

Wikipedia strives to make its site trustworthy… that what you read is, indeed, valuable, valid and truthful information. Quora, on the other hand, makes absolutely no effort to ensure its answers are valid, trustworthy or, indeed, even truthful. You could ask Google for the answer to a question. You might see Quora’s results at the top of Google’s results and click it. Google placing such sites in the top 3 positions implies an automatic level of trust. That the sites that appear in the first 3 results are there because they ARE trustworthy. This implicit trust is entirely misplaced. Google doesn’t, in fact, place sites in the top of its search because they are trustworthy. It places them there because of “popularity”.

You simply can’t jump to this “trustworthiness” conclusion when viewing Google search results. The only thing you can glean from a site appearing in Google results is that it is not going to infect your computer with a virus. Otherwise, Google places any site at the top of its ranking when Google decides to rank in that position. As I said, you should never read any implicit level of trust into sites which appear in the first 3 positions of Google search. Quora proves this out. Quora’s entire lack of trustworthiness of information means that Google is not, in any way, looking out for your best interests. They are looking out for Quora, not you. Quora’s questions sometimes even rank higher than Wikipedia.

Quora’s Answers

With that said, let’s delve deeper into the problem with Quora’s answers. If you’ve ever written an answer on Quora, then you’ll fully understand what I’m about to say. Quora’s terms of service are, in fact, counter to producing trustworthy answers. Unlike news sites like CNN, The Washington Post and the L.A. Times, where journalistic integrity is the key driving force, Quora ensures none of this. Sure, Quora’s answer editor tool does offer the ability to insert quotes and references, but doing so can easily mark your answer as ‘spam’.

In fact, I’ve had 2 or 3 year old Quora answers marked as ‘spam’ and removed from view because of the inclusion of a link to an external and reputable web site. Quora cites violation of terms for this when, in fact, no such violation exists. The author is then required to spend time appealing this “decision”.

Instead, its bots will remove reviews from its site based entirely upon reports by users. If a user doesn’t like the answer, they can report the answer and a Quora review bot will then take the answer down and place it under moderation appeal. There is no manual review by actual Quora staff to check the bot’s work. This work is all done by robots. Robots that can be gamed and sabotaged by irate, irrational, upset users who have a vendetta against other Quorans.

The answer takedowns are never in the interest of trust or making Quora more trustworthy, but are always in the interest of siding with the reporting user who has a vendetta or is simply insane. Users have even learned that they can game Quora’s robots to have answers removed without valid reasons or, indeed, no reasons at all. There’s no check and balance with the moderation robots or takedown requests. Quora receives a report, the answer is summarily removed.

Unfortunately, this is the tip of a much larger Quora iceberg. Let’s continue.

Which is more important, the question or the answer?

All of the above leads to an even bigger problem. Instead of Quora spending its development time attempting to shore up its level of site trust, it instead spends its time creating questionable programs like the Partner Program. A program that, in one idea, sums up everything wrong with Quora.

What is the Partner Program? I’ll get to that in a moment. What the Partner Program ultimately is to Quora is an albatross. Or, more specifically, it will likely become Quora’s downfall. This program solidifies everything I’ve said above and, simultaneously, illustrates Quora’s lack of understanding of its very own platform. Quora doesn’t “get” why a question and answer platform is important.

Which is more important to Quora? They answered this question (ha, see what I did there?) by making the question more important than the answer.

That’s right. The Partner Program rewards people monetarily who ask questions, NOT by rewarding the people who spend the lion’s share of their time writing thoughtful, truthful, trustworthy answers. In effect, Quora has told answer authors that their answers don’t matter. You can write a two sentence answer and it would make no difference. Yes, let’s reward the people who spend 5 minutes writing a 5-10 word sentence… not the people who spend an hour or two crafting trustworthy answers. And this is Quora’s problem in a nutshell.

Worse, it’s not the questions that draw people in to Quora. Yes, the question may be the ‘search terms’, but it’s not why people end up on Quora. The question leads people in, it’s the ANSWER that keeps them there. It’s the answers that people spend their time reading, not the questions.

This is the iceberg that Quora doesn’t get nor do they even understand. The questions are stubs. The questions are merely the arrow pointing the way. It’s not the end, it’s the beginning. The questions are not the reason people visit Quora.

By producing the Partner Program, Quora has flipped the answer authors the proverbial middle finger.finger-512If you’re a Quora answer author, you should definitely consider the Partner Program as insulting. Quora has effectively told the answer authors, “Your answers are worthless. Only questions have monetary value.” Yes, let’s reward the question writers who’ve spent perhaps less than 5 minutes devising a sentence. Let’s completely ignore the answer authors who have spent sometimes hours or days crafting their words, researching those words for clarity and truthfulness and ensuring trust in each detailed answer.

It’s not the questions that draw people in, Quora staff. People visit Quora for the answers. Without thoughtful answers, there is absolutely no reason to visit Quora.

Indeed, Quora’s thinking is completely backasswards, foolish and clownish. It shows just how much a clown outfit Quora really is. Seriously, placing value on the questions at the expense of answer authors who spend hours crafting detailed answers is the very definition of clownish. That situation would be synonymous to The Washington Post or The New York Times valuing and paying readers to leave comments and then asking their journalists to spend their own time and money writing and researching their articles, only to give the article to the newspaper for free. How many journalists would have ever become journalists knowing this business model?

Qlowns

Whomever at Quora dreamed up this clownish idea should be summarily walked to the door. Dissing and dismissing the very lifeblood of your site, the actual question authors, is just intensely one of the most stupid and insane things I’ve seen a site do in its life.

Not only is the very concept of the partner program qlownish, not only does it completely dissuade authors from participating in Quora, not only is it completely backwards thinking, not only does it reward question authors (which honestly makes no sense at all), this program does nothing to establish trust or indeed, does nothing to put forth any journalistic integrity.

Instead, Quora needs to ditch the question Partner Program and fast. It needs to quickly establish a system that not only rewards the best answer authors, it needs to enforce journalistic integrity on EVERY ANSWER. It needs to implement a validation system to ensure that authors are who they say they are. It needs to make certain that every answer author understands that they are in every real sense a ‘journalist’. And, as a journalist, they should uphold journalistic integrity. That integrity means properly researching sources and properly citing those sources. Yes, it’s a hassle, but it means that Quora’s answers will become trustworthy sources of information.

Right now, the answer authors are mostly random and low quality. In fact, most answers are of such low quality that you simply can’t trust anything found on Quora. Since Quora does not enforce any level of journalistic standards on the answers, there is no way anyone reading Quora should trust what any answer author writes. An answer may seem detailed, but in some cases they are pure fiction. No one at Quora ensures that answers in any way uphold any level of journalistic integrity (there’s that phrase again). It’s an important phrase when you’re writing something that people rely on.

Making a statement of fact for something that seems questionable needs to be cited with a source of reference. Show that at least one other reputable source agrees with your “facts”. That doesn’t mean that that “fact” is true. It’s easy for other reputable sites to be fooled by tricksters. This is why it’s important to cite several reputable sources which agree with your facts. I don’t want to dive deep into the topic of journalistic integrity or what it takes to validate sources, so I’ll leave this one here. This article is about Quora’s inability to uphold journalistic integrity.

Quora’s Backward Thinking

Indeed, the Partner Program’s existence confirms that Quora’s site importance is the opposite of journalistic integrity. Quora’s team values only the questions and the question writers. They do not, in any way, value the journalistic integrity required to write a solid, trustworthy answer. Questions are mere tools. They do not at all imply any level of trust. Here’s another analogy that might make more sense.

A question is simply the key to open a lock. A key is a tool and nothing more. You pay for the lock and key together. You don’t pay only for a key. Paying for a key without a lock means you don’t value (or indeed) even need a lock. You can’t lock anything with only a key. The two are a pair and they both go hand-in-hand. If you lose the key, you can’t open the lock. If you lose the lock, they key has no value. However, it’s easier and cheaper to replace a key than it is to replace the lock. This shows you the value of a ‘key’ alone.

Because Quora chooses to place value only the key and not on the lock, they have entirely lost the ability to protect Quora’s reputation and credibility. Indeed, Quora’s credibility was already in jeopardy before the Partner Program was even a twinkle in someone’s eye. With the Partner Program, Quora has solidified its lack of credibility. Quora has officially demonstrated that it is committed to valuing and paying only for keys and never paying for locks to go with those keys. That means the locks will be the weakest, most flimsiest pieces of junk to ever exist… indeed, the locks won’t even exist.

When you’re trying to secure something, you want the strongest, most durable, most rugged, most secure lock you can afford. You don’t care about the key other than as a the means of opening and securing a lock. Sure, you want the key to be durable and rugged, but a key is a key. There’s nothing so magical about a key that you’d be willing the shell out big bucks solely for a key. You always expect a lock and key to go together. You expect to buy both and you expect them both to work as a cohesive whole. If the key fails, the lock is worthless. If the lock is breakable, then the key is worthless. A lock and key are the very definition of a synergistic relationship. In the lock and key relationship, both have equal importance to the relationship. However, the lock itself is viewed by most people as the most important piece. Locks, however, become unimportant if they can’t secure the belongings they are entrusted to protect. Yes, you do need both the key and the lock for the system to function as a whole.

Likewise, Quora needs both the question and answer to function as a cohesive whole. In the synergistic relationship between the question and an answer, neither is more important in this synergy. Of the two, however, like the lock mechanism, the answer is the most important to the end user because it is what imparts the most information to the reader. It is what must be trustworthy. It is what must contain the information needed to answer the question. The question then holds the same functionality as a key. In fact, it is very much considered a key to Google. That’s why they’re called ‘keywords’ or ‘key phrases’. Using the word ‘key’ when in relation to a search engine is intended to be very much synonymous with a real life key you attach to a key ring. A keyword unlocks the data you need.

Valuing both the Lock and Key

Quora needs a rethink. If there’s any value to be held on data, both the key and the lock, or more specifically the question and answer, need to be valued as a cohesive whole. If you value the question, then you must also value the answer(s). This means revenue sharing. The question author will then receive the equivalent % of revenue that each answer author receives based on work involved. Since a sentence might take you 5 minutes to write and requires no trustworthiness at all, the maximum value a question author might receive would be no more than 10%. The remaining 90% of the revenue would be issued to the answer authors based on traffic driven to the site.

Let’s say that $100 in revenue is driven to that Q&A for the first month. $10 is given to the question asker… always 10% of total revenue. That’s probably a little on the high side, but the question asker did kick the whole process off.

Now, let’s say 3 answers are submitted for the question. Let’s assume all 3 answer authors are participating in the revenue program. The remaining $90 is then spread among the 3 answer authors based on total views. Likes might pump up the percentage by a small percentage. If one answer is fully detailed and receives 2.5k views in 30 days and the remaining two answers receive 500 views each, then the 2.5k views answer author would receive at least 72% of the remaining revenue (2.5k + 1k = 3.5k). 2.5k is ~72% of 3.5k. This means this author would receive 72% of the remaining $90 or a total of $65. The remaining $15 would be split between the other two authors. The more participating authors, the less money to go around per answer. Questions that receive perhaps 200 answers might see only a few dollars of revenue per author.

There must also be some guidelines around answers for this to work. Answer authors must be invited to participate in the program. If the answer author isn’t invited and hasn’t agreed to terms, no revenue is shared. Also, one word, one sentence and off-topic answers disqualify the answer from sharing in revenue. Additionally, to remain in the revenue program, the answer author must agree to write solid, on-topic, properly structured, fully researched and cited answers. If an invited author attempts to game the system by producing inappropriate answers to gain revenue, the author will be disqualified from the program with any further ability to participate. Basically, you risk involvement in the revenue sharing by attempting to game it.

This math incentivizes not only quality questions, but also quality answers. The better an answer is, the more views it is likely to receive. More views means more revenue. The better and clearer the answer, the more likely the author is to not only be asked to participate in the revenue sharing program, the more likely they are to receive a higher share of that revenue. The best answers should always be awarded the highest amounts of revenue possible.

Google vs Quora

As I postulated early in the article, does Quora actually hold any value as a site or does it merely usurp Google’s search results? This is a very good question, one that doesn’t have a definitive answer. For me, I find that Quora’s current answers range from occasionally and rarely very high quality to, mostly, junky worthless answers. This junky aspect of Quora leads me towards Quora being a Google usurper. In other words, most of Quora’s results in Google are trash clogging up the search results. They shouldn’t be there.

Unfortunately, Google returns all results in a search whether high or low quality. Google does offer some limited protection mechanisms to prevent malicious sites from appearing in results. But, Google’s definition of the word ‘malicious’ can be different than mine in many cases. Simply because someone can put up a web site with random information doesn’t automatically make that site valuable. Value comes from continually providing high quality information on an ongoing basis… the very definition of professional journalism. Now we’re back to journalistic integrity. We’ve come full circle.

Unfortunately, because of Quora’s lack of insistence on journalistic integrity, I find Quora to be nothing more than a mere novelty… no better than TMZ or the National Enquirer. I’m not saying TMZ doesn’t have journalists. They do. But, a rag is always a rag. Any newspaper dishing dirt on people I always consider the bottom feeders of journalism… the very dreckiest of tabloid journalism. This type of journalism is the kind of trash that has kept the National Enquirer and other tabloids in business for many, many years. It’s sensational journalism at its finest (or worst). Sure, these writers might aspire to be true journalists some day, but they’ll never find reputable journalistic employment dishing dirt on celebrities or fabricating fiction (unless they begin writing fiction novels).

Unfortunately, many of Quora’s answers fall well below even the standards established by the dreckiest of tabloids. The one and only one thing tabloids and Quora have in common is fiction. Unfortunately, the fiction on Quora isn’t even that entertaining. It’s occasionally amusing, but most of it is tedious and cliché at its most common. Think of the worst movie you’ve watched, then realize that most of these Quora fiction “stories” are even less entertaining than that. There may be a few gems here and there (probably written by professional writers simply exercising their chops on Quora), but most of it is not worth reading.

Worse, the trust level of what’s written is so low (regardless of purported “credentials”), there’s nothing on Quora worth extending a level of trust. Reading Quora for sheer entertainment value, perhaps that can be justified a little. Even then, most answers fall way short of having even entertainment value. Even the worst YouTube videos have more entertainment value. Full levels of trust? No way. Quora has in no way earned that.

Seeking Answers

Yes, we all need questions answered, occasionally. We all need to seek advice, occasionally. Yes, I’m even seeking to answer the question, “What’s wrong with Quora?” Of course, don’t expect to read any answers like THIS on Quora. Oh, no no no. Quora is very, very diligent at removing anything it deems to be anti-Quora in sentiment, such at this article. Anyway, if you choose to seek out Quora for this kind of information, Quora’s immediate problems now become your problems. Considering all of the above, Quora is probably one of the worst ways of getting information. Not only can you be easily deceived by an answer author, you can be taken for a ride down Scam Lane. Trust advice from Quora with the same level of skepticism as you would from a 6 year old child. I’m not saying there are 6 year old children on Quora, but Quora certainly acts like one. Seeking Quora for advice means you could, in fact, be taking advice from 13 year old via a Barbie encrusted iPad.

Should I write for Quora?

I’m sure this is the question you are now contemplating after having read this article. This is a question that only you can answer. However, let me leave you with these thoughts. When you write answers for Quora under the current Partner Program, you are doing so for free. Yet, question authors are being paid for YOUR effort, answer and research. You spend the time, THEY get the dime. It’s an entirely unfair arrangement.

To answer this question more definitively… I personally won’t write any future answers for Quora. Quora currently relies on each answer author’s thoughtful, researched answers to make its a success (and bring in ad dollars). If you do not like this turn of events with the Partner Program, say, “NO” and do not write for Quora.

If enough answer authors stop 🛑 writing for Quora, the questions writers can’t and won’t be paid. This will have Quora scrambling for a new fairer equity system. If you are just as disgusted by Quora’s Partner Program as I am, then walk way from Quora and no longer write answers. I have stopped writing answers and will no longer write any further answers for the site until they come to their senses and compensate both question writers and answer authors equally in a profit sharing arrangement.

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Apple Watch: A commentary

Posted in Apple, business, california by commorancy on September 11, 2014

Apple WatchI had not planned to write anything about the newest Apple announcements, but I’ve decided there are few things that need to be said about the Apple Watch. Let’s explore.

Apple Watch

So, this is the one thing that’s on everyone’s mind. I mean, it basically stole the show, but not necessarily in a good way. Why is that? Let’s start by saying that phones are the new watches. Most people don’t need to wear watches any longer because the phone itself suffices for that purpose. I mean, why carry around two different devices each needing their own battery charges when you can carry around one? I think this is where Apple assumes their distortion field is enough to overcome people’s recent aversion to wearing watches.

It’s not like the Apple Watch has reinvented something new. It’s a bloomin’ watch for chrissake. Its most basic feature is to tell time. It’s not like that’s new or revolutionary. It’s all the extra bells and whistles that come along for the ride that make or break the deal. Are those extra bells and whistles worth it? For some maybe yes, for others likely no. I mean, if you don’t need the pulse monitor or step tracker and you don’t really plan to use it as an iPhone controller, then you’re cutting about 60% of its functionality right off the top. For the $349 price tag, that’s quite pricey for a bulky thick watch.

Yeah, it’ll have a music player, but how much storage? We’re not really sure yet. But, if I know Apple, it’ll go out on the cheap and we’ll get 8G or some piddly amount like that. Just enough to hold a tiny music collection, but not enough to really be useful nor is that storage in keeping with a $350 price tag. It might also play movies, but why? Who wants to watch a movie on that tiny watch screen? Not me. That’s why I bought an iPod touch, though I don’t really much like watching moves there either. So that’s why I also bought an iPad.

Watch Failure?

Adoption of this device will be tough for Apple primarily because it will be difficult to retrain so many people to embrace the need for the Apple Watch. I mean, people have done without watches for the last decade just fine. For those people who love to wear watches, though, the Apple Watch might appeal to them. But, at that price tag, it might not. I mean, you’re going to be wearing a $350 device on your wrist in addition to carrying around a $500 valued iPhone. After all, what’s the point in buying this watch unless you have an iPhone? The other problem Apple faces is name brand watches. There is no way Apple will push aside such luxury brands as Rolex, Cartier, Patek Philippe, Tag Heuer or others. For the person looking for a luxury brand, they won’t think twice about looking at their favorite luxury brand. The Apple Watch won’t even factor in other than just having it as a novelty item. I guarantee the red carpet crowd will still show off their Rolex watches and not the Apple Watch when showing off their newest duds waltzing down the red carpet.

However, there will be a core group of Apple early adopters who will invest in this technology from Apple just because it looks cool and is new. After those people are done shelling out the cash, what then? We may find that the Apple Watch fares no better than sales of any other watch brands, which are not doing all that well today (other than the super ritzy brands of which the celebs adore).

Battery Life?

Apple faces a whole new set of problems when introducing this new device. Obviously, the battery will be a big deal clincher for a lot of people. If the battery lasts 3-5 hours, that’s just not enough to be useful or you’ll be yanking that watch off your wrist to charge it up frequently. This would be the absolute kiss of death for this device. No one is going to put that much time and effort into keeping it charged constantly.

Knowing that this device has Bluetooth and possibly WiFi, both of these wireless protocols are absolute battery hogs. There is no way around it. If you have Bluetooth and WiFi enabled, you can say goodbye to any decent amount of battery life on a device.

For example, when I cut off WiFi and cellular data on my iPhone 4s, I can typically get at least 3 days worth of charge out of the battery. With cellular data on, you might get a day at best. With WiFi on, you’ll get a day at best. These wireless protocols are out and out battery killers. For this reason, that’s why it wasn’t on the original square iPod nano. And, the battery on the iPod nano (aka. first gen Apple watch) lasted amazingly long.

Overall

This new Apple Watch itself is bulky, and bulbous. Though, I like some of the features, like the less breakable crystal. But, there are things I don’t like, like the icon vomit on the main screen. It’s easily one of the most ugly eyesores I’ve seen on an Apple device yet. I’m also not sure that Apple can sufficiently overcome this last decade of training people to use mobile phones as watches. Apple even ironically ushered in this trend with the iPhone itself. Now they’re trying to undo this? Good luck. I’ll wait and see just how the sales do on this long term, but I’m not holding out much hope with this first version of the watch.

Perhaps Apple can fix a lot of these problems in the 2G version of the watch. Personally, I’d rather see them do a pocket watch edition. Now that would be more useful. The screen would be bigger, you can hold it in your hand like you do a pocket watch and it has that cool button at the top which could be used for so many things (including opening a flap covering the display like a normal pocket watch). Not to mention, there are many people who collect pocket watches over standard wrist watches. We’ll just have to wait and see how well this all turns out.

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