Random Thoughts – Randocity!

COVID and Air Travel

Posted in airline, best practices, business, travel by commorancy on May 5, 2020

airline-overhead-panelAir travel is something we sometimes find as necessary. The problem with air travel and viruses is that the airline industry was (and still is) ill prepared to handle a medical crisis like COVID. Sure, they’re sanitizing surfaces on planes, but that’s a limited response. That doesn’t mean the airlines aren’t trying. Let’s explore the pitfalls of air travel in the new post-COVID world.

Airline Sanitizing Efforts and Virus Safety

In an effort to quell fears and get people traveling, airlines have been making more and more concessions towards COVID. For example, they are more frequently wiping down surfaces of panels touched by passengers, they’ve removed communal magazines from seat pockets, they are seating people apart in a small token way, they are sanitizing the airplanes relatively rigorously between flights, but that doesn’t mean these efforts will be fruitful for passengers and crew.

COVID has been proven to linger on surfaces for sometimes days, depending on the surface material. WebMD states:

The coronavirus can live for hours to days on surfaces like countertops and doorknobs. How long it survives depends on the material the surface is made from.

WebMD then gives a list of materials and number of days COVID can live on that surface:

Metal
Examples: doorknobs, jewelry, silverware
5 days

Wood
Examples: furniture, decking
4 days

Plastics
Examples: packaging like milk containers and detergent bottles, subway and bus seats, backpacks, elevator buttons
2 to 3 days

Stainless steel
Examples: refrigerators, pots and pans, sinks, some water bottles
2 to 3 days

Cardboard
Examples: shipping boxes
24 hours

Copper
Examples: pennies, teakettles, cookware
4 hours

While copper isn’t commonly found in our environment, except for coinage, we do regularly encounter plastic, wood and metals. In fact, these three materials primarily comprise what airplane seats, and indeed much of what all airplanes, are made of.

For this reason, sanitization efforts within an airplane are limited. There’s just no way to spend enough time to get into every nook and cranny of a plane’s surfaces to wipe it all down before the next flight. What this means for you is to not touch any portion of the plane that you don’t have to. If you do touch a plane’s surface, make sure to use hand sanitizer immediately afterward or head to the lavatory and wash your hands, making sure to use the towel to open the door and toss the towel on the floor or ask the attendant to take it from you as they are likely wearing gloves.

If you have disposable gloves to use while in the airport and while boarding, keep them on until in your seat and then remove them only when you’re ready to consume any food. The biggest problem in planes isn’t really surfaces, though. So, have a mask ready to use while flying on a plane.

To that end, I’d recommend refraining from consuming any food while on board your flight as that means you’ll have to remove your mask to do so. You should keep your mask on for the duration of the flight. Here’s the primary reason why airline sanitization efforts are most likely to fail…

Recirculated Air

Let’s get directly to the heart of every airline’s biggest in-flight problem. Commercial airliners are designed and built to recirculate air throughout the cabin. It is this closed recirculated air flow system that is at the heart of why no matter what airlines do to distance people or enforce the wearing of masks or even wipe down surfaces, it will never be enough.

Why? Because recirculated air recirculates cough and sneeze particles throughout the entire plane’s cabin. If a cough can travel 6 feet, it can travel far enough to reach the intake vent of the aircraft, which can then spread throughout the rest of the plane. It can even deposit these particles on the ducting of the plane which can come loose later, even while still active. It’s doubtful that airlines are scrubbing or disinfecting the airplane’s internal ducts between flights. There’s just not enough time.

What that means is, distancing, masks and disinfectant won’t matter if even ONE contagious person boards an airliner, but who also shows no obvious symptoms. This means that even one cough from that person could spread the virus throughout the entire plane, causing additional infections regardless of distancing. You could even be sitting an entire fuselage away from that person and still become infected simply due to recirculated air. That’s the danger of recirculated air. It’s also a design problem that needs to be solved.

Design Changes

Since the arrival of COVID-19, there has been no time for aircraft design changes to be implemented to offer safer measures against viral propagation. What this means to would-be travelers is that the airplanes which are presently in service are the same planes that were in service before COVID-19.

This leaves any passenger open for infection regardless of face masks, distancing measures or any other in-plane disinfection. In fact, this recirculated air system leaves the entire plane open for infection. How can this be resolved? By making specific design alterations to every commercial aircraft’s air conditioning system.

Instead of recirculating the in-cabin air, there are two effective choices. One is more complicated than the other, but both are not without risks to the plane.

Here’s the first. Cabin air can be expunged from the plane in the rear. Fresh (cold) air from the outside can intake from the front of the plane. The air is then warmed by passing near the engines and blown into the plane at an appropriate temperature, making sure not to mix the fresh incoming air with any exhaust or other air contaminants. In fact, the air intake should also be run through a series of HEPA filters to ensure any particulate or allergens are removed.

Here’s the fundamental problem with this approach. At high altitudes, the outside air will be thin and hold less oxygen. This means the need to supplement the air system with additional oxygen and other gases to ensure a proper mix of air for the entire cabin while attempting to use outside air. This requires planes to carry oxygen systems to perform this air mixing. Otherwise, you’ll have a lot of hypoxic passengers and attendants. These systems add more weight to the plane.

The second alternative is UVC treatment. This one is probably the more practical of these two ideas. According to this Quora article, it is possible to treat air within seconds and achieve a 99% disinfection rate. That means it would be possible to move the air through a long series of transparent ducts surrounded by UVC light. When it emerges from the far end of the duct, the air would be disinfected for reuse within the cabin. This solution is probably the most optimal solution for commercial airlines to retrofit onto their planes.

While UVC is a great solution for disinfecting air, it doesn’t mean that plane (and you as a passenger) won’t remain at risk from other sources around you. It does mean that air coming out of that tiny round vent above your head is clean of pathogens. It doesn’t mean your seatmate can’t cough in your general direction or that you can’t pick it up from your tray table.

Why recirculated air?

Airlines reuse air strictly because of the high altitude (less oxygen rich) and cold outside air such that recirculating interior air makes the most sense and is least costly to achieve. It’s more problematic and expensive for an aircraft to heat outside air, but also enrich it with oxygen to mimic ground oxygen levels. The design choice was then to recirculate ground air using a closed system for the duration of the flight. That choice, unfortunately, didn’t take into account the ease of pathogen transmission.

On the ground, oxygen levels are about 20%. Above 30,000 feet (5.68 miles), oxygen levels drop below 6.9%. Many jetliners cruise at an altitude above 43,000 feet (8.14 miles above the ground). At these low oxygen levels, humans will become starved for oxygen. It’s called hypoxia. Hypoxia leads to all sorts of problems such as:

  • Confusion
  • Euphoria
  • Nausea
  • Tunnel Vision
  • Shortness of Breath
  • Rapid Heart Rate
  • Disorientation
  • Fainting

This means that attempting to repopulate the air from outside of a plane requires additional design considerations including proper heating and oxygenation. Carrying oxygen mix canisters that can resupply oxygen into the plane’s air for an extended period of time means more weight in the plane. UVC lighting may or may not be the less weighty solution.

I’d suggest one of the two above ideas for reducing an airplane’s ability to transmit pathogens throughout a plane. However, UVC light must be fully blocked from accidental exposure to humans while in operation. Any exposure to UVC light for even just a few seconds can be enough to cause eye or skin problems. Disinfecting air by using a UVC light system would need to be mounted and used in the bowels of the plane where these lights are fully contained and cannot be accidentally happened upon by humans. It also means these lights must remain in operation throughout the duration of the flight.

I have no idea how long these lights last, though some speculate these lamps last as long as 12 months at which time their disinfection power diminishes. That means a regular maintenance schedule must apply to replacing these lamps when they are close to out of date. It also means backup set of lamps in case one set of lights fails to illuminate during the flight. Of course, many airlines may treat such a UVC disinfectant system as non-critical. Meaning, if the system is broken, it won’t prevent the plane from taking off and flying… thus this leaves passengers right back at square one, with no in-plane protection from pathogens.

Whichever choice that airlines choose make to their air conditioning system, it will need to be made before airplanes can be deemed safe from transmitting pathogens within the confines of their closed air systems.

Airlines and COVID

people inside airplane

Airlines face huge problems simply stemming from fewer and fewer people flying during the COVID pandemic. With this post COVID era and fewer seats occupied, airlines will balk at paying for expensive additions to their planes. They can barely afford to keep their airline afloat, much less add a new expensive critical system to stem the tide of COVID aboard their planes.

This means that the government would have to step in and mandate such a system be installed on older planes and that all new planes under construction must contain an air UVC disinfectant system before it goes into service.

Governmental health authorities would also need to deem such an airliner’s internal disinfectant system as critical such that the plane cannot takeoff if the system is non-functional.

Today, commercial jets are a haven for pathogen transmission. Of the last 20 flights I have taken, at least 85% of them have led me to a cold or flu within 10 days of that flight. You can even hear the people on the flight sneezing and coughing all along the way.

Since airlines have no way to restrict sick passengers from boarding, the airline must to consider other options in protecting its passengers from infection while aboard long flights.

The new post-COVID reality within the airline industry is to block seats off and keep passengers apart. However, this only does so much considering the distance between seats is far less than 6 feet. Unless you place only 1 person per every 3 rows in addition to installation of UVC air disinfectant systems on all jetliners, there is no way airlines are doing enough to protect their passengers from COVID. Masks only go so far. Even then, people will take them off mid-flight to drink, eat and go to the bathroom. The effectiveness of a mask won’t work on long-haul flights.

On one hour flights where food and drink is not supplied and people are required to wear their masks the entire time, this may work. For 4, 5 and 6 hour flights across country or 11-13 hour flights across the world, other measures need to be taken to limit exposure, including in-flight air UVC disinfectant systems.

Flying Today

If you choose to fly in a post-COVID world, and someone aboard your flight is COVID infected, but not showing symptoms, you could find that you have incidentally contracted COVID from that flight. Be sure to read your airline ticket stub carefully, though. I’m quite sure that airlines have rewritten and updated their terms and conditions to indemnify themselves from all claims arising out of their use of air recirculating systems on board their airplanes. This leaves you firmly responsible for your health while captive aboard a commercial jetliner. You likely won’t be able to make any claims against that airline, even though it was their jet that was at fault for infecting you.

You may or may not be able to get COVID insurance, though. You should check with your travel insurance carrier to determine their rules. Many travel insurance carriers exclude a pandemic as part of insurance claims… again, leaving you on your own. Basically, you travel at your own risk. Should you become infected even through no fault of your own and even if you can trace it back to negligence of the airline itself, you may have no recourse.

Your best bet, then, is to avoid air travel until such time as the airline industry is willing to accept some measure of responsibility for each passenger’s health while being held captive aboard their planes… by updating their planes to add an in-flight UVC disinfecting system to their closed recirculated air system.

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Stranded by the Airline

Posted in advice, smart, tickets, travel by commorancy on November 5, 2018

Photo of departure board courtesy of BlaneTraveling by air is one of the most common means of travel and it usually goes without a hitch. But, what happens when an airline leaves you stranded due to technical problems? Whose responsibility is it? Let’s explore.

Stranded at the Airport

I’ve seen articles similar to this one discussing a 77 hour delay from Orlando to the UK. The difficulty I have with these situations is that many travelers seem to expect the airline to cover for or provide food, lodging and other accommodations while stranded.

A family stated of the British Airlines delay:

The passengers were treated inhumanely, all we wanted was some food and drink, somewhere to sleep and to be kept informed – and they failed on all counts no matter what they claim.

Other than being kept informed, is the rest the airline’s responsibility?

When you book your tickets for passage aboard a flight, you expect that flight to take place within the defined ticket times. If the flight can’t make those times, you should be notified by the airline of realistic timings when or if the next flight can make. It should also be the airline’s responsibility to find another plane as quickly as possible to make good on the flight. If a plane cannot be found quickly (i.e., within a few hours), then the airline should book you onto another carrier to get you to your destination. One way or another, they should make good on a flight within 24 hours. That’s a reasonable amount of time. I know we all want resolution in an hour or two, but sometimes that’s not possible.

If a flight cannot be located until the following day, then the airline should inform you of that information ASAP so you can find a hotel and make accommodations for a stay over. Who pays for that hotel should be you, the traveler… at least at that moment in time. You can negotiate reimbursement of those accommodations should the airline extend that courtesy, but don’t expect it right then (or at all), like some of the people interviewed for this article.

This BBC article describes a detailed account of what happens when travelers make the wrong assumptions about airline delay responsibility. This article describes that British Airlines left people stranded at the airport made worse by being in NY (which NY is always notoriously short on accommodations, unless you’re willing to drive to Newark or Queens or farther). Apparently, this wait took 77 hours. The flight was supposed to depart on Thursday and ended up departing on Saturday arriving on Sunday. The delay took slightly over 3 days in total.

Who has Responsibility?

For a 3 day delay, whose responsibility is it to make sure that you are fed, have shelter and have the basic necessities for living? It’s certainly not the airline’s responsibility. Travel problems are rare, but they do happen. YOU are the traveler. YOU need to accommodate yourself. It’s YOUR responsibility as the traveler to make sure YOU and your immediate co-travelers are accommodated. For example, if you have a family of four, expect that you will have to go find a hotel and pay for it out of your own pocket. This means having a phone handy or a device capable of using the Internet and WiFi. Use the airport WiFi if you have nothing else available. Just make sure you have an Internet capable device or a working phone with you.

Don’t expect the airline to do anything for you other than provide you with a flight. Unless the airline is holding you hostage on the plane on the tarmac, you can’t expect anything from the airline. When you’re at the airport terminal waiting, you need to assess your own accommodations and take action yourself.

It’s always worth asking the airline for help, but don’t expect the airline to do anything for you. The airlines are not obligated to do anything other than see to your flight. Sitting around at the airport complaining that the airline is not seeing to your personal needs is called over-dependence. You can only depend on yourself to manage your own personal welfare. You can’t throw your person at an airline and expect them to become your personal caregiver. It’s not their responsibility. It seems a lot of people completely misunderstand this aspect of airline travel. Your ticket also doesn’t require them to do this. You take care of you. At some point, you will need to understand taking this personal level of responsibility for yourself while traveling.

The only time that the airline is responsible for your welfare is when you are actually in your seat on the plane. That’s the only time when the airline needs to accommodate you and your needs. When you are sitting in the terminal awaiting a plane, you are firmly on your own. It’s not the airport’s responsibility nor is it the responsibility of the airline.

Stranded for Days

Being stranded by an airline is rare, but it can happen for various reasons. Reasons that may not make you happy as a stressed out traveler, but that are unavoidable by the airline. This is part and parcel of traveling by budget flights these days. Airlines are running their routes very, very lean. Meaning, they don’t have extra planes or personnel should the need arise. This means that you could be waiting hours or even days before a plane might become available should your original flight’s plane end up out of service.

As a traveler, you need to bring along enough money for (or have the means to handle) unexpected delays. If the delay extends beyond a few hours, it then becomes your responsibility to handle your own personal needs up to possibly even forfeiting your old ticket and booking separate travel arrangements yourself. In fact, if time is important to you, then you should already be looking for alternatives within 15 minutes of finding out about the delay. Don’t wait. You can always cancel the arrangements, but it can be difficult to make arrangements if you wait even 3 hours. If you need medical treatments, medicines, food, baby formula or other accommodations, you absolutely cannot expect the airline or the airport to see to those needs.

I realize airlines might string you along by saying “an hour longer” via the terminal attendants. However, by hour 6 or 7 of that stringing, you need to request a straight answer from the airline. If they’re unwilling to give it to you, it means it is time to seek your own alternatives. You can continue to wait if you like, but that’s on you. If waiting gets to the 24 hour mark, then you have waited far too long. At 8 hours, you definitely need to seek your own accommodations for food and lodging and perhaps even alternative transportation to your destination. Even at 3 hours of waiting (unless expressly stated on the ticket as a 3 hour layover), you should have already spent that time seeking alternatives.

You can spend time later fighting with the original airline carrier about refunds or other issues, but it is up to you to take care of yourself and see to your own needs and comfort. Throwing yourself at an airline, then complaining about it won’t make matters better. You’ll also have wasted a lot of time when you could have had hotel accommodations a lot sooner. Sure, you may not have planned for that extra time or that extra hotel, but traveling isn’t always problem free. At 24 hours waiting, the airline can’t expect you to hang around the terminal waiting forever for their plane to arrive. Even 8 hours waiting is expecting too much of travelers.

If you don’t have enough money to cover either alternative flight accommodations or a hotel (until your flight becomes available), I might suggest that you probably shouldn’t have traveled in the first place. You should always have enough money to realistically cover a few extra days including food, lodging and any other basic needs when traveling, just in case.

Airline Courtesy

The problem with many travelers these days is that far too many people think that the airline has 100% responsibility for their welfare the moment they enter the airport. That that ticket you’re holding is some kind of magical device that grants the airline 100% ownership of your person until you step off at your final destination.

This belief is 100% false. That ticket is simply a travel voucher. It lets you onto the plane and offers you passage to the end destination. When a plane is not available for that flight, the airline may be irresponsible in its notifications of when you might be able to travel, but you cannot expect the airline to begin accommodating your personal needs for the duration of that long delay.

That’s not part of the ticket you paid for. Perhaps this issue requires a special line of travel insurance. Perhaps the airlines (or booking agencies) need to offer delay insurance where you pay extra in case of delay. The delay insurance should cover accommodations at a local airport hotel for the duration of delay. It might cover for a single meal voucher for each person up to a specific amount. It might even cover for transportation to and from the hotel.

If you paid for such insurance (were it to exist), then if a delay occurs, you know exactly how it will be handled, exactly what you’ll get, exactly what the airline’s responsibility is to you and that your needs will be taken care of. It also means the airlines will be forced to support and accommodate travelers who buy this delay travel insurance. It means that the airlines must notify and then hold the plane until all insurance travelers are back at the airport, through security and on the plane after the plane is finally available (within reason, of course). Adding delay insurance means that instead of sitting around waiting, you now have definitive rules that must be adhered to by the airline personnel and when those accommodations kick in.

If it costs $50 to check a bag and $30 for each carry-on, what makes you think an airline is going to see to your food and lodging accommodations during a long delay? Are you expecting it out of their own ‘courtesy’ for free? I don’t think so. Those days are over. Adding delay insurance, on the other hand, means that you have paid for and know exactly what you’re going to get if an airline has a delay like British Airlines.

For now, no such separate delay insurance exists. Until such insurance exists, you need to see to your own welfare and make sure you have enough money when traveling to do so, even when stranded at an airport because of an excessively long airline delay.

As a side note, some travel cancellation insurance plans may include trip delay coverage. But, these delay benefits kick in under very specific conditions and may not cover a scenario like British Airline’s 3 day delay. If you’re curious if a plan might cover such a delay, you should contact a travel insurer to find out more.

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