Random Thoughts – Randocity!

Rant Time: Polaroid Zip and App

Posted in botch, business, california, fail by commorancy on January 5, 2019

polaroid-zip-printerI haven’t ranted in quite a while and it’s time, especially considering this is the new year. Polaroid is the target of my tirade today. Let’s explore.

Polaroid Zip

The Polaroid Zip is a small pocket photo printer priced around $99. You can sometimes find it on sale. But, don’t go out and buy it before you read this article!

There are a number of these small pocket Zink paper photo printers available such as the Polaroid Zip, the HP Sprocket, the Canon IVY, the LifePrint, the Kodak Mini2 and even the not-so-pocket-sized zInk Happy photo printer. Every one of these printers depends entirely on an app designed by the company selling the printer. In fact, without this app, the printer device is an entirely useless brick… they don’t support Airprint!

Useless is exactly what Polaroid Zip has become when Polaroid updated its software with a major update in mid 2018. The formerly working app, which was a just a slight bit rough around the edges, worked to produce high quality prints. This latest 2018 app version is a piece of trash the size of Mount Everest, once you toss all of these now useless Polaroid Zip printers into a mound at the landfill.

The updated app is entirely junk!

The Dangers of Portable Devices with Apps

I have no idea what compelled Polaroid (C&A Marketing) to toss out the older, completely working app and replace it with a broken piece of junk. However, it completely spells out the danger of buying into these app enabled devices.

In yesteryear, we used to buy printers which had standard printer drivers that would simply just print from any app capable of printing. On iOS, these are known as Airprint printers. With the introduction of the Polaroid Zip and similar devices, this is no longer a concept in the printer industry. Now, you must using a single proprietary app to funnel and print your images. If the app breaks, you can’t print.

I’m not sure WHY this standardization change made its way out of the printer industry, but I don’t like it one bit. It makes the devices far less flexible than their distant printer brethren and it makes printing images far more complicated than it needs to be. I don’t want to have to always use your stupid little app just to print an image. I want to be able to print from any app on my phone. Being tied to and dependent on your stupid little app is not only an asinine requirement, it’s insanely stupid. Please, just open your printer up to iOS as an Airprint device. Let us use whatever app we want to use. I don’t want to be dependent on your stupid app that you can hack up and break at the drop of a hat.

Polaroid as a Poster Child

I’m sorry that I have to rail so hard against Polaroid, but they made their bed and now they must lie in it. It’s their app and they ruined a perfectly good printing device by producing such a crap app to go with it.

The older app was at least functional, had semi-intuitive tools and simply just worked. This new app requires jumping between multiple screens, has tools buried in several different places, is more complicated to use, they removed “magic” enhancements designed to print images correctly on Zink paper and overall hobbled the printer.

Worse, now you have to waste tons of paper because you have to tweak and retweak the image OUTSIDE of the app to get a decent print out of the printer. The Zink paper is expensive and wasting sheet after sheet just to get a print is stupid and costly! With the old app, I never wasted one sheet. What I saw on screen was what I got out of the printer (pretty much). This new app provides no such predictable output. What you see on the screen is definitely not what you’ll get out of the printer… and this is why this newest 2018 update is such a #FAIL on Polaroid’s part.

Get With The Program, Polaroid

Polaroid, do the right thing! Pull that crap of an app from the store and revert to the older app version. Let your new developer update that crap app to the point where it is at the same level as the older app. That might take 6 months to 1 year. Whatever it takes, just do it.

For now, remove that app from the store and put the old one back. This new one sucks hard and doesn’t work. Right now, my printer is a useless $99 brick. Polaroid, do you want to reimburse me my money?

Class action lawsuit anyone?


If you’ve had a similar experience with your pocket photo printer from another brand, please leave a comment below and let me know.

↩︎

Advertisements

Comments are encouraged under these rules: 1. No personal attacks allowed. 2. Comments with personal attacks will not be posted. 3. Please keep your words civil. Thank you for contributing!

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.

%d bloggers like this: