Random Thoughts – Randocity!

Rant Time: Apple Music vs Twitter

Posted in Apple, botch, business, california by commorancy on September 12, 2018

apple-cracked-3.0-noderivsI know I’ve been on a tirade with the number of rants recently, but here we are. I rant when there’s something to rant about. This time it’s about sharing Apple Music playlists on Twitter… and just how badly this feature is broken. Worse, just how Apple itself is broken. Let’s explore.

Twitter Cards

Twitter has a feature they call Twitter cards. It’s well documented and requires a number of meta tags to be present in an HTML page. When the page is shared via Twitter, Twitter goes looking at the HTML for its respective Twitter meta tags to generate a Twitter card.

A Twitter card comes in two sizes and looks something like this:

Small Twitter Card

Twitter Card Small 2

Large Twitter Card

Large Twitter Card

What determines the size of the Twitter card seems to be the size and ratio of the image. If the image is square in size (144×144 or larger), Twitter creates a small card as shown at the top. If the image ratio is not square and larger than 144×144, Twitter produces a large Twitter card. The difference between the cards is obvious:

  • Small card has an image to the left and text to the right
  • Large card has image above and text below

It’s up to the person sharing on Twitter to decide which size is most appropriate. Personally, I prefer the larger size because it allows for a much larger image.

Apple Music Playlist Sharing

Here’s where the RANT begins… hang onto your hat’s folks. Apple’s engineering team doesn’t get Twitter cards…. AT. ALL! Let me give an example of this. Here’s a playlist I shared on Twitter:

Apple Music Playlist Twitter Card

What’s wrong with this Twitter card? If you guessed the image is way too tiny, you’d win. Apple doesn’t understand the concept of producing a 144×144 image properly. Here’s the fundamental problem. In iTunes, my playlist image is uploaded with a 1200×1200 size image. This image is well large enough for any use on the net. Here’s how it looks in iTunes, albeit scaled somewhat small:

iTunes Playlist Image

Note, iTunes retains the full image size, but scales the image as needed. If you look at the playlist on the web, it looks like this with a much larger scaled image:

Apple Playlist Web

As you can see, the image scales properly and still looks good even larger. Yes, even large enough to produce a 144×144 image on a Twitter card.

Here’s the Twitter card metadata on that Apple Music Preview page:

meta id="1" name="twitter:title" content="‎AstroWorld Pioneer by Klearnote" class="ember-view"

meta id="2" name="twitter:description" content="‎Playlist · 22 Songs" class="ember-view"

meta id="3" name="twitter:site" content="@appleMusic" class="ember-view">

meta id="4" name="twitter:domain" content="Apple Music" class="ember-view">

meta id="5" name="twitter:image" 
content="https://is5-ssl.mzstatic.com/image/thumb/SG-S3-US-Std-Image-000001/v4/a2/c6/6f/a2c66fc6-a63b-f590-c6db-e41aebfc327c/image/600x600wp.png" 
class="ember-view"

meta id="6" name="twitter:card" content="summary" class="ember-view"

You’ll notice that the text in red above is the piece that is relevant. Let’s look at that image now…

600x600wp

Scaled. Click to see 600×600 image

You’ll notice that the playlist image content is centered at 213×213 pixels in size centered in a light grey box that’s 600×600. Yes, that thick light grey border is part of the image. This is actually how the image is being produced by Apple on their servers. That would be okay if the image were scaled to the full 600×600 pixels. Unfortunately, it isn’t. Twitter will scale any image to its preferred size of 144×144 pixels for small Twitter cards. Here’s what a 144×144 image looks like when scaled by WordPress:

600x600wp

Small, but reasonably clear. Here’s Twitter’s crap scaled and unreadable version:

twitter-144x144

I have no idea what Twitter is using to scale its images, but it looks like absolute trash. The bigger problem isn’t that Twitter has scaled this image down, it’s that Apple has provided Twitter with such an already small and crap looking playlist image. Why have a 144×144 image if you’re only going to use 1/9th of the entire space? Apple, why wouldn’t you not want to use the entire 144×144 image space to make the image look like this:

pioneer-1200x1200

That sized image would make the Twitter card look like this…

TwitterCardFixed

… instead of this absolute shit looking card…

TwitterCardBroken

How the Mighty Have Fallen

Apple used to be a well respected company who always prided itself on doing things correctly and producing high quality products. Today, they’re a shadow of their former selves. Producing products as crap as this only serves as a detriment to all of the other products they now offer. It’s clear, Apple Music is an afterthought and Apple seems to have only one engineer assigned to this software product… maybe none.

It’s also clear, Apple doesn’t respect the standards of anyone, not even themselves. I consider this absolute crap attention to detail. Seriously, who wants their images to be scaled to the point of unreadability? No one!

Yet, when I called Apple Support to report this issue, I was told, “This is expected behavior”. Expected by whom? Who would ever expect an image to be scaled the point of nonrecognition? No one. If this is the level of software development effort we’re now seeing from Apple, then I don’t even want to think what corners are being cut on their hardware products.

What’s next? Apple watches catching on fire and exploding on people’s wrists? Phones taking out people’s ears? If I can no longer trust Apple to uphold the standards of high quality, then the mighty have truly fallen. There is no hope for Apple no matter how much crap they try to peddle.

Apple, Hear Me!

If you are serious about your business, then you need to be serious about all aspects including offering high quality products, services and features. This goes all the way to playlist sharing on Twitter. My experience with dealing with Apple in this matter was so amateur including the way Apple Music itself is being handled, why should I continue to use this product? Give me a reason to pay you $99 for such shit! Seriously, in addition to the above, I’m also finding what appear to be bootlegged music products on Apple Music and yet you’re pawning it off as official releases?

And as suggested by your representative, why should I contact Twitter for this issue? Twitter’s features work properly when provided with the correct information. As has been stated for years in software engineering, “Garbage In, Garbage Out”. It is you, Apple, who are providing Twitter with garbage information. It’s not a Twitter problem, it’s an Apple problem. Also, because this is an Apple engineering problem to solve, why should I contact Twitter on Apple’s behalf? I don’t work for you. You need to have YOUR engineering team contact Twitter and have them explain to you the errors of your ways.

This is just the tip of the iceberg here. There’s so much wrong at Apple, if you continue to entrust your family’s safety into Apple’s products, you may find one of your family members injured or dead. Apple, wake up and learn to take quality seriously.

Then next time you are shopping for a computer or a watch devices, you need to ask yourself, “Do I really trust Apple to provide safe choices?”

Apple has now officially and truly reached the level of shit!

Broken Apple Image credit: The King of The Vikings via DeviantArt

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